HP deskjet all-in-one 2540: recording of the scan

The number of regulatory product is SNPRB-1204-02

This problem has developed since yesterday.  When I scan a whole page, although the entire page shows, a part of the page shows this option is selected, but I've made the selection.  If I deselect the part or not, only the selected portion is recorded.   I used Dr. printer-scanner, that is no problem.  I couldn't find anything in the FAQ or the forum to address this issue.  I don't remember the exact date of purchase but I think it's less than a year.  Software help?

Hello

Before you uninstall the software I highly suggest to check the scan settings in the HP software.

If you select this option to scan an image Auto-cropping function is likely to be shortlisted and so the analysis may get cropped.

Please try, follow these steps and tell em that rather those who can solve the problem or not:

http://support.HP.com/us-en/product/HP-DeskJet-2540-all-in-one-printer/5295960/model/5295961/document/c03941429

Shlomi

Tags: HP Printers

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