HP Deskjet ink Advantage 2645: Scanner

Hi all

Kindly help me to find a solution to my problem of scanning.

When scanning using the ADF there is line perpetual 1 inch to the right of the page when scanning.  If I use on the scanner platten scan has no problem.

Thank you.

Hello @cgw128,

Welcome to the forums of HP.

I understand that you are getting a black line on copies/scans from the ADF.

I would like to help.

If any part of the scanner glass and the scanner cover has footprints, tasks, lint, dust or other debris, this can slow performance and affect the copying and scanning quality. To resolve this problem, clean the ADF scanner glass Strip, the ADF white plastic band on the underside of the scanner cover, the underside of the scanner cover and the scanner glass.

Tags: HP Printers

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