HP: Desktop screen
When I started my laptop it showed at the start screen, then I entered my password and after loading, he went to my office, but I'm unable to view my desktop.
I know because alt + Ctrl + delete displays the Task Manager, but it's not office screen.
Pls HELP
Hello
Try this and let me know.
Boot the computer normally and log.
Black screen, hold down the ctrl and alt keys and press delete.
Select Task Manager.
At the bottom left, select details (if it is not already selected).
Click in the header of column Nsoul to organize the processes in alphabetical order.
Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.
The office is now show?
If this is the case, download Autoruns on the following link and save it in your downloads folder.
http://download.sysinternals.com/files/Autoruns.zip
When you have that, open your download folder, right-click on the folder zipped to Autoruns, select "extract all...". "and in the next window, click Extract.
A new window will open displaying the extracted content. The application you must launch is the 2nd in the list (in format autoruns 636ko) but this by right clicking on it and selecting 'Run as administrator' -click 'Yes' to the uac prompt.
Scroll down the list until you find the entrance to RunOnce (it may well be 2 entries) and Remove the tick (s) in the box next to it.
Restart computer and see if it boots now on the desktop.
Kind regards
DP - K
Tags: Notebooks
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