HP DV7 hinge Fail

Similar Questions

• Pavilion dv7-4070us Fail short DST (failure ID PKVV5g - 5525T 4 - XD003G - 60QN03)

  Hello

  Last year, I bought the laptop from HP Pavilion dv7-4070us, running windows 7 64 bit. Everything was fine and dandy until recently. These days I only watched youtube videos and TV shows, when one day I turn on my computer to find that it remains on the splash screen of Windows 7 for an abnormal amount of time. This happened to me once before, but for some strange reason, (FYI: I'm tech savvy, so this question was a little weird) it was set the last time. However, unlike last time, the issue has not been resolved, the loading times still takes like 5 min or more. More when I run the diagnostic system test, the hard drive failed the short DST with the id of the fault: PKVV5g - 5525T 4 - XD003G - 60QN03.

  In addition, I ran the (samsung "collaborates" with seagate) drive hard seagate diagnostic with the same result, short failure of DST, but generic long and short generic and chip is checked and passed. So I was wondering if anyone had this similar problem and how did you resolve the situation. Again, the only thing I've done recently is only go on internet to see youtube and television series/films, only changes would be updated to windows. Another think I really have not tinkered around with the system.

  Searching high and low, it seems that I might have to replace the hard drive. However, I hope to not have to do it because the warranty just expired a few months ago. If someone could please answer or help I would appreciate it a lot! Happy holidays.

  PS. If you need more information, just ask. Thanks again!

  Failure of the DST is always in my experiences of time to replace the hard drive. Better, download your backed up files soon because sometimes the failure comes quickly after this notice.

• Envy of HP dv7 Notebook: failed to create the recovery disk.

  I have a HP ENVY Notebook dv7. When the computer was new, I tried to make a record of retrieving the value. When finished, I would check out (DVD - R) discs, I would get a message saying that disks has not written correctly. I tried three different packs records, always the same. Called HP Support and they went through the process with me, always the same failure. I was told not to worry if I still have the discs because of an accident, they would send them to me for free because they have a record. Now, I'll use this computer mostly on the internet and think I should have just in case records. Called HP and was not said no record, no free drives and it will cost a lot to make them help the discs. Is it possible to make records or put the info on a hard drive? I don't know if the computer thinks that I made a copy or not, because the copies, I thought I was doing were defective.

  @SAWANG ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with works of the function of the Forum, private messages

  this 'http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/td-p/3547355' postHYPERLINK instructions of a..

  http://h30434.www3.HP.com/T5/first-time-here-learn-how-to-post-and-more/how-to-check-your-messages/TD-p/3547355

• TouchSmart HP Envy 15: hinges

  I had my HP Envy for two years. I am the only user of this laptop. The left hinge broke after a few months. He was motionless - a desktop and never carried, so never interrupted and obviously defective. I was told that the hinges are not covered by warranty, so I made the decision to tolerate because I didn't want to be without him for a duration indefinite and also felt that the estimated $ 250 for repair was not reasonable.

  A few weeks later, the right hinge broke out causing a significant separation in the case. This past weekend, the keyboard started to fail. Some letters do not register and be copied and pasted (you can appreciate how long it takes me to write this!). I took in a repair shop today in hopes to have a replacement installed keyboard and told him that they would not be able to help me because according to them, they wouldn't be able to put it back together as a result of the damage caused faulty hinges. According to them, the best option, all things considered, would be to buy a wireless keyboard and resign myself to the idea that what I have here is a desktop computer.

  HP... responsibility for these hinges failed without your normal rate. You have created a less DEFECTIVE with a quality design product, a portable otherwise fantastic rendering useless. It is a widespread problem that does not have to be accepted clients who invest more than $1,000 in this product.

  I sent emails and left a phone message.  Nor were returned.  I hope that I can anticipate a resolution soon?

• failure of restoration of 7201tx dv7 help im ready to hit it with a hammer and fix it forever

  My DV7 7201tx fails to restore it all goes the way to restart and loading of software etc. and even in windows 8, but only once and then it tells me that the restoration failed and locks the admin VAC and from there it just request the recovery media every time the computer starts, and it's like it goes , it will not go in the bios setings it will not choose a different boot device, it won't do anything except ask the media to restore which I give, but it does nothing. After the call to support the guy on the ph HP tells me that my restore media is defective. If I order and get the complete set of recovery DVD and try again with the same result. I forgot to mention to recover all over again, I have to remove the hard drive and put it in my Acer and then boot from a live cd of ubuntu and use Gparted to format the drive, so I can go through the whole process again... with the same results. I tried so many times now with the same result. Strange thing is I can load on my copy of win7 and it works fine, I can load on linux and it works fine, but try and load the media that come with the laptop and it's a total failure... This lappy is only 2 months old and im ready to cut my losses and smash with a hammer... This is my last resort to operate properly with the system, it came with... not that there will be a new vid on youtube to destroy me this laptop... Thank you and please someone HELP

  you are a man of legend... He worked freekin, the restoration went as it should have, and I have my computer back to factory settings... You saved my lappy to get a severe beating... awesome

• How to reinstall vista on the recovery drive D?

  About 2 years, a Sunday, my hard drive crashed and I was totally novice in time (as much as now, more I forgot the documentation provided with it, my "old" laptop Gateway) so I called a computer repair place listed on Craigslist (no classes please) and said that they could fix and I should just bring him.  Well, I need desperately so I took ("in" is a private home).  Hours later, I got a call that it has been fixed.  They did replace some hardware and the computer was working again, but they gave me the 'good news' that he had thrown an installation of Windows 7 free of charge.  I wasn't happy, but as I quickly bought a new computer with Windows 7 on it anyway, I learned to love it.  With a new laptop, I don't use it much anyway.

  A hinge fails to my 'new' HP laptop and a COMPUTER technician who is a friend is fixing to me.  In the meantime, I have to use this "old" laptop.  He began to act up and I did a system restore, which did not help.  I have recently met a disc of the operating system for this 'old' computer and it's a good thing because little time after the system restore, I received continuous messages of MSE I wasn't "authentic" Windows  It got really teed OFF... some good news-free-install, right?  I certainly didn't use software counterfeit... the only inconvenience factor is more than enough for me to come back on the right path.

  I decided to re - install my real honest to-God-Vista from the bridge of the operating system disk included.  I never had anything like the front and of course, when I was asked where to put the installation, I wasn't sure and so I put it on the C drive, thinking (just think) that things could spill over into the D recovery drive.  He does something like that.

  I tried to go through the steps I used to re - install Vista but it doesn't seem to want to pay attention from now to the OS disk when I use F10 at startup.  What can I do to get this on the recovery disk?  I think it should be there.

  I've already replaced all sorts of files, etc. from the backup I made before I did the re-install, if that makes a difference any.

  Please give me some instructions to get my OS on my D recovery drive files.  Thank you.

  Hello

  You can't put it on the recovery disk (Partition); end of the story.

  Your recovery Partition on your hard drive was photographed during the production of your computer by the manufacturer.

  If it is destroyed, removed, etc., damaged you cannot replace / reinstall or repair.

  You have the DVD anyway.

  See you soon.

• ENVY of HP dv7: copy the file fails error on disk 2 to 58% HP recovery

  My hard drive in my dv7 ENVY dies for the second time in two years (it was under warranty last time and I was able to fix). I bought the hard drive same exact (Samsung, 1 TB), tested in BIOS, past everything. When I try to make the image recovery with the HP recovery discs I received the last time my hard drive died, I get an error then that 58% on two recovery disc that says:

  Reducer

  Copy the file fails

  From: d:\preload\base24. STORMWATER MANAGEMENT

  To: c:\RM\Image\BASE24. STORMWATER MANAGEMENT

  Press OK to retry.

  I press OK and it does the same thing over and over again. People who questioned him on this same type of error seem to get anywhere here, but what choice do I have? The hard drive is the same size, same manufacturer, same model, it should have the question of reimage the system on a hard drive more small, right?

  Am I just out of luck on that? So frustrated.

  englejas

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post on recovery issues and wanted to help.
  
  Here is the link to the tool of creation of win8.1 media: installation media to create for Windows - 8.1 help Windows

  Understand, however, you might encounter a problem installing using the media created from this tool.

  You have a version of OEM HP of Win8 installed on your PC, and this means that the product key that is embedded in the motherboard UEFI firmware is OEM, not retail.

  While the media created from this tool SHOULD be activated using this key, there is no guarantee he will do.  If it is not the case, you can use this tool to recover your product key and try to enter it manually: Download Windows OEM Product Key Tool - MajorGeeks

  IF it still does not work, then your only recourse would be to order a new set of recovery from HP discs.

  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
  
  Good luck
  
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the symbol of the thumbs-up to the left of the answer key to say thank you.
  If my message solved your problem please click on "Accept as Solution" - to help others to find the solution.
  ========================================================================

• failed to update BIOS dv7-3021ea

  I have a dv7 3021ea which does not after that update from hp for the applied BIOS and failed.

  When on, there are the two flashes of the LED indicating the BIOS corruption.

  I tried recovery BIOS WIN - B, but the laptop has a quick thinking, then turns off and restarts at two flashes, then I guess that the HP_TOOLS partition does not work.

  I downloaded the updates to the BIOS of hp, f.13 versions support both f.12, but when I try to run these on another computer (to try and create a key USB BIOS), I get the error "InsydeFlash is unable to load the driver. Please close all applications. If you run this utility on Windows 7, please run as Administrator". I have closed all applications, use Win7 and run as admin, is it because the computer I am running is not a dv7 3021ea? If so, how should I proceed to create the recovery USB media?

  Thank you

  Hi Sparkles1

  Thanks for your suggestions, unfortunately, I had tried that already.

  I set the laptop if, after many hours searching the Internet, here is what finally worked...

  -Download the oldest version of the bios (F03) support page http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75027-2 & cc = us & dlc = in & lc = on & os = 4062 & product = 4076007 & sw_lang = (although I don't know that if the version actually matters, after trying different ways, I sat right on the use of this version) It can work with later versions too)

  -Run the file sp45171 (version F03), this will create a swsetup with the BIOS files directory. The image file of the BIOS that you need is 3635F03. FD, this file will be named differently if you use another version of BIOS.

  -J' copied 3635F03. FD to a FAT to format USB key with the title of volume of HP_TOOLS

  -After reading several posts on various forums, this is the step that finally did the job. I duplicated the file 3635F03. FD (by copy/paste) and renamed to create the following files in the folder of the USB root. So these are all the same 3635F03. FD file but have been named...

  3635.FD

  3635.BIN

  3636.FD

  3636.BIN

  3637.FD

  3637.BIN

  3638.FD

  3638.BIN

  3639.FD

  3639.BIN

  363 A FD

  363 A BIN

  Apparently, the reason behind this comes from the platform.ini file you will find in the \swsetup directory. In this file is a section called [Platform_Check] and that's where that specifies the various platforms and so the names of files you need to use. I also chose to copy and create the '. BIN 'file as'. FD' from an article I read. I do not know what file actually worked, but one of them did! Apparently, you can identify what platform you actually have a sticker somewhere but I just went for the shotgun approach.

  -J' then followed the procedure of recovery BIOS WIN - B (the main battery, plug lead AC market with WIN - B button, release WIN - B when USB key starts flashing) with the stick in the USB port on the left. The Image Flash screen appeared, applied the BIOS and the laptop is now start normally.

  -J' had also removed the HARD drive and open the DVD drive to prevent these from start, but do not know if it is essential.

  Hope this helps someone else.

• I broke the hinge on the DV7 Pavilion QE360UA #ABA. I have need information about what model this is equivalent to.

  I need to get the parts to fix the broken hinge.  I see parts online for a DV7-3165DX (for example) and other designations of similar models.  What QE360UA #ABA model is equivalent to?

  Hello!

  HP Partsurfer indicates the part you need for your model #: QE360UA #ABA is number 665599-001 HP Spare hinge kit.

  Kind regards

  Louis

• the start-up dv7-7259nr test failed

  My dv7-7259nr startup test failed.

  Here are the results of the tests:

  Verification of the processor: past

  memory test: past

  drive hard smart check: past

  hard drive short DST: failure

  Failure ID: GU2AKQ - 6N26P4-QFPJW1-60XM03

  Product ID: C6N75UA #ABA

  Hard drive 1

  For more information, go here.

  I can't find it.

  Help.

  Thank you!

  Hello

  The short drive Self Test (DST) failure error code would indicate that hard is defective and must be replaced.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Hinge for the HP ENVY dv7 problem

  I bought a HP ENVY dv7 two years December 6, 2012.  I don't really know when this hinge problem started, but when I saw the first time I've been a bit supprised then ignored it, thinking it was no big deal. But then he began to cause more problems than time and whenever I opened my laptop, problems such that the angle of the face has been slowly poping up and the window too.

  I now could push corn on the backs of the part to place when never opened the laptop and the part comes out even when I close, so I would it push in place.

  Last night, I discovered that the rear corner detached reveling inside the laptop when closed. I found the piece broke not for long. I think the part that is interrupted when I was placing the laptop inside my bag.  On a side note, not once I have droped laptop.

    

  Piece                       Side view                                                                                                         Back View Closed

  Is there anyway to fix my problem of Hindge?

  In fact I recently fixed it my self...

  I guess the screw jumped and it is the only screw that holds one side of the hinge in place.

  I just replaced the missing screw with one of the screws in back and it's been fixed just like new. Well other than breakage of exhibits... I also noticed that the other screws were not tight all the way.

  I hope this helps.

• Pavilion dv7 WC159EA #ABU: Ribbon of hinge HP dv7-3000 power.

  Hello

  I opened my laptop and accidentally cut in half with a Ribbon. The Ribbon is in the middle of the hinge of the power on this image: http://www.discountedlaptopparts.com/media/catalog/product/1/0/100_7254_3.jpg

  My question is where can I find the Ribbon, because I searched on the web and on ebay, but nothing helps. It would be great if somebody find me a link with this Ribbon, or a compatible, so the LED buttons can work again. Thank you!

  CreaTivEuk wrote:

  Hello

  I opened my laptop and accidentally cut in half with a Ribbon. The Ribbon is in the middle of the hinge of the power on this image: http://www.discountedlaptopparts.com/media/catalog/product/1/0/100_7254_3.jpg

  My question is where can I find the Ribbon, because I searched on the web and on ebay, but nothing helps. It would be great if somebody find me a link with this Ribbon, or a compatible, so the LED buttons can work again. Thank you!

  Hello

  It seems that this model had been sold to the United Kingdom.

  Buy together cover: http://www.ebay.co.uk/itm/HP-DV7-BLACK-Power-Button-Hinge-Cover-Media-Panel-531731-001-w-Flex-Cables-/251906808506?pt=LH_DefaultDomain_3&hash=item3aa6d0daba

  or

  Browse eBay for 'power button cable dv7' and get just a cable but I would go for the lid set...

• Dv7-6b57NR system recovery error ' The Recovery attempt failed.

  I hope someone can help me with the following problem.  I bought a DV7-6B57NR of a sale by auction online (not Ebay) and they said that they removed the BONE using a program called 'Blanco', because it is a returning customer and they wanted to clean up before data of re - sale.  I ordered recovery disks from HP by product and serial number in order to restore the operating system.

  SN - [removed for privacy]

  PN - A1785UAR #ABA

  I received three recovery DVDs.  2 DVD system recovery and recovery of Driver and Application 1 dvd.

  I tried to restore factory reset.  The process took 30/40 minutes and installed all three discs.  Then the laptop has rebooted and started to load windows, windows 7 logo came and went through more than a few steps.

  Finally it came to a window (Recovery Manager) with the following msg

  "The recovery attempt failed.  Select one of the following buttons"

  There are three buttons

  Save log |  Details |  Retry

  The following is details.  Something attracted my attention is, see below in red (my version of Win 7 should be Home Premium 64-bit).  HP sent me DVDs bad?  Any help will be greatly appreciated.

  --------------------------------------------------
  [11:46:24.29] enter audit OS Edition...
  ----------------------------------------
  [11:46:24.31] check RStone.ini file to determine the required edition.
  [11:46:24.36] out of checking OS Edition...
  --------------------------------------------------

  --------------------------------------------------
  [11:46:24.37] controls if the upgrade to Windows 7 is required.
  ----------------------------------------
  [11:46:24.39] current edition is [HomeBasic]...
  [11:46:24.39] [start] necessary. Don't need to upgrade...
  [11:46:24.40] [Starter] needed...
  [11:46:29.08] necessary [Starter] edition. But is not the case of the [Starter] OS...
  [11:46:29.08] OS edition upgrade might have a problem...

  Management and maintenance of deployment images tool
  Version: 6.1.7600.16385

  Image Version: 6.1.7601.17514

  The current edition is:

  Current edition: HomeBasic
  The operation completed successfully.

  Component: TDC Preinstall diagnosis Tools for Windows 7 - TDC
  --------------------------------------------------------------
  Error: no OS flag not set on the device, please use EEPROM to set ~ OS SKU ~ value = 2
  [11:47:20.87] ------------------------------------------------------------------------------------------
  ...
  CTO error condition has been undergoing dtected [update Factory]! ***
  [11:47:20.87] Suggest create PIN-journal and send to TWN PDC NB-PreinPM for further analysis...
  ...
  [11:47:20.87] ------------------------------------------------------------------------------------------

  [11:45:23.44] Start BBOffline.cmd...
  UPDrv = [C:]
  [11:45:23.45] value UIA 951 error Code
  [11:45:23.77] WinPE is 32-bit.
  [11:45:23.78] start [corrections].
  [11:45:23.80] ---------------------------------------------------------------------
  [11:45:23.80] FixUps.cmd...
  [11:45:23.81] create overall progress information...
  [11:45:25.42] complete FixUps.cmd...
  [11:45:25.42] ---------------------------------------------------------------------
  [11:45:25.42] start [Tweaks for SDRD].
  [11:45:25.42] ---------------------------------------------------------------------
  [11:45:25.42] SDRD Tweaks to change the regional settings default user...
  [11:45:25.43] copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES. DLL.
  [11:45:25.54] Run "Dism.exe image:C:-/ Set-SKUIntlDefaults: en - U.S.-image: C:
  [11:45:33.16] ---------------------------------------------------------------------
  [11:45:33.16] start PININST.exe for offline...
  Housing starts [11:45:47.17] [Sleep 10 sec].
  Starting price [11:45:57.23] [creation RStoneFUpdate.INI].
  [11:46:09.94] start [create 1 GB Pagefile for offline].

  Volume in drive C has no label.
  Volume serial number is 945 B-A81C

  Directory of C:\system.sav\bbv

  05/10/2012 11:46 1 073 741 824 pagefile.sys
  1 file (s) 1 073 741 824 bytes
  0 44,736,749,568 dir bytes free
  [11:46:10.02] the mark detection.

  [11:46:10.28] ---------------------------------------------------------------------
  [11:47:01.27] Start SysID Check...
  [11:47:01.98] Start Option control code...
  SKU_DEF_COUNTRY = [244]
  SKU_DEF_SYS_LOC = [en]
  ------------------------------
  Reset the country in administrator...
  ------------------------------
  ------------------------------
  Reset the default user countries...
  ------------------------------
  ------------------------------
  System reset located
  ------------------------------

  Management and maintenance of deployment images tool
  Version: 6.1.7600.16385

  Image Version: 6.1.7601.17514

  Statement of the international settings offline.

  By default system UI language: en-US
  Settings system locale: en-US
  Default time zone: Pacific standard time
  The settings for the default user regional: en-US
  Location: United States (GEOID = 244)
  Active keyboard (s): 0409:00000409
  Keyboard layered driver: PC / AT Enhanced Keyboard (101/102-Key)

  Installed the language (s): en-US
  Type: Fully localized language.

  The operation completed successfully.
  ------------------------------
  Updating the system locale info...
  ------------------------------
  [11:47:15.98] Start PIN Tweaks...
  [11:47:16.01] ---------------------------------------------------------------------
  [11:47:16.01] PIN Tweaks to hide all for BurnBoot PBO and BBV2 on restored image...
  [11:47:16.01] ----------------------------------------
  [11:47:16.01] Tweaks to Unattend.xml of OOBE
  [11:47:16.01] to pick up the right file...
  [11:47:16.01] ----------------------------------------
  [11:47:16.01] rename unattend.org to unattend.or_
  [11:47:16.04] ----------------------------------------
  [11:47:16.04] without light sensor...
  [11:47:16.05] ----------------------------------------
  [11:47:16.07] it is restored by SDRD [SSRD.flg] image...
  [11:47:16.07] ---------------------------------------------------------------------
  [11:47:16.10] Start MIR Tweaks...
  [11:47:16.15] ---------------------------------------------------------------------
  [11:47:16.15] [MIR Tweaks]...
  [11:47:16.15] ---------------------------------------------------------------------
  [11:47:16.18] starting factory updates...
  [11:47:18.02] installation start QFE offline...
  [11:47:20.69] PININST_OFF: PAST...

  [11:47:20.73] Type C:\System.sav\Logs\BBFindEr.log...

  [11:47:20.75] Type C:\System.sav\Logs\BBFindE0.log...

  -C:\SYSTEM. SAV\LOGS\PININST_OFF. JOURNAL
  Result = PAST

  [11:47:20.78] Type C:\System.sav\Logs\BBFindEr.log...

  [11:47:20.78] Type C:\System.sav\Logs\BBFindE0.log...

  -C:\SYSTEM. SAV\LOGS\BBFIND4QFE. JOURNAL
  [11:47:20.80] FUList.log to check if there are double Desc...
  No duplication.
  [11:47:20.86] duplicated No. Desc is located... PAST.
  [11:47:20.87] there was no update from the factory...

  You are the very welcome.

  You will only be able to install programs available on the page of the driver and support for your laptop.

  Use the Windows backup tool to create a system image and save it on a portable hard drive.

  Use the dvd or flash drive bootable do you reinstall windows from the recovery image by selecting the repair option you will find on the installation screen.

• Hinge HP Envy Dv7 problem

  I bought my HP Dv7 Envy around 2 years now and the laptop itself works very well as usual. However, a year after his life, just after the warranty expired - the left hinge problem that seems HP Envy laptops computers riddle has occurred, causing damage to the carcass and the laptop overheating.
  It was repaired by HP, but now the question is back again - causing my case crack and crack whenever the laptop is open and to substantially increase the heat of the laptop even during low stress activities, but also a slight separation between the base and the screen of the laptop and the screen "dive" to the left.

  Student, money is quite difficult to find being and pay fix the obvious flaw in the design of HP laptop is not plausible, especially if the problem is recurring. Should what course of action I take? I am not happy with my also portable to the same problems that were laid off under "faulty subwoofer" last time.

  Hi OscarLloyd,

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

  Thank you.

• HP Pavilion dv7-4151nr broken hinges

  Looking for specific instructions to dv7-4151nr to change the left hinge broken myself.  HP does not list the hinge as a spare part for would appreciate suggestions to find the part from a reliable source.

  I found videos and instructions for other HP laptops, but nothing that looks exactly like this model.

  Hello

  Data sheet: http://support.hp.com/us-en/document/c02618764

  Manual: http://h10032.www1.hp.com/ctg/Manual/c02642701.pdf

  Go through the Page 28 of the Manual:

  Display cover hinge: 605343-001
  http://PartSurfer.HP.com/search.aspx?SearchText=605343-001

  Show kit of the hinge (including the hinges left & right): 605342-001
  http://PartSurfer.HP.com/search.aspx?SearchText=605342-001

  http://www.Amazon.com/GP/AW/d/B008L346A8?pc_redir=1410521652&robot_redir=1

  http://m.eBay.com/ITM?Itemid=231263958881

  http://m.eBay.com/ITM?Itemid=191148647382

  http://www.Amazon.com/GP/AW/d/B008L3461M?pc_redir=1409930535&robot_redir=1

  Go to Page 68-74 in the manual of procedure of replacement.

  Concerning

  Visruth