HP ENVY 15-j184sa TS: brightness keys don't work

Hello. Unfortunately, the brightness on my laptop keys are does more (f2 and f3). When I press the buttons, the usual cursor appears on the screen but can not slip, even if I use the mouse. I can't change the brightness if I go in the settings or the other.

Thank you

Sidra

Hello

Your laptop of Nvidia optimus (Intel/Nvidia graphics) so try to use Recovery Manager to reinstall your driver Intel HD Graphics original - the procedure to use the Recovery Manager to reinstall the drivers and specific software is detailed in the document at the link below.

Reinstall the specific drivers by using Recovery Manager - Windows 8.

After reinstalling, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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