HP Envy 15 Notebook PC TS wifi problems

Hello

I recently had the laptop HP Envy 15 TS, and I've just developed a problem connecting to my home wifi network. I was able to connect without major problems since the end of last week, with the exception of a few intemittent of cutting off the connection, which could be repaired by resetting the modem. However, two days ago, the Web browser (chrome) connected and came with a notice saying "unable to access the network. This problem is only with the HP laptop, because I am currently on a dell computer and it works well.

I've read through the forums and you have downloaded the driver for the network and for the BIOS updates.

It is still under warranty so I can send it back for repairs, but if anyone knows of a simple solution I can perform at home would be great, I need to work on it.

Thanks in advance

Yes you can try another restore point and check

Also have you tried to connect to the internet through an ethernet cable... Connect ethernet and check if it makes a difference...

Tags: Notebooks

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    mjhuang (honor student) released a new response Notebook Hardware on 27/09/2014 23:47

    Subject: Re: HP Envy 17 Notebook PC TS left hinge problem

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