HP Envy 17 3070NR: HP Envy 17 3070NR all lights

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• 8.1 Windows Pro update the problem (from Windows 8 Pro) on Envy 23 TouchSmart all-in-One...

  Hello

  I have a HP Envy 23 Touchsmart all-in-one that I bought a year ago (12/2012). It comes preinstalled with Windows 8.

  System information:

  (a) Intel (r) Core i7 - 3770 S CPU @ 3.10 GHz

  (b) 8192 MB of RAM

  A few weeks after that I had bought the system, I've upgraded to Windows 8 Pro with Media Center that I bought through Microsoft upgrade program.

  Last week (19/10/2013), I saw the option upgrade to Windows 8. 1 in the store and decided to upgrade.

  After a few minutes, I got a prompt asking me to restart the computer, and I did.

  However, I noticed that the screen has turned white, but it restarts not really - I have seen that the hard drive light was still flashing and I waited for about 15 minutes. I know it does not restart because if that were the case I would have seen the HP logo on the screen of the BIOS. A little later, the system entered into mode 'sleep' (at least the light blinked slowly as if it was the sleep). As it was late at night, I decided to leave the system alone and decided to check on it the next morning. The next morning, he was still in mode 'sleep' (as I feared) - when I tried to wake up from her sleep by moving the mouse/hit the return key, he did the exact sounds as if he were to wake up from its sleep (as it always does), but the screen is still blank. The light power button lit up constantly indicating he's awake now.

  At this point, I decided to turn off the system by holding the button for a few seconds. To restart, I saw the HP logo on the BIOS boot screen and the screen went white and nothing came.

  So I decided do a system recovery using my Windows 8 recovery CD and turn off the system with the CD in its niche. This time, the system came and began immediately to restore my OS to a previous version.

  After connecting to the system recovered, I received the following message:

  "Could not update for Windows 8.1.

  Sorry, we could not complete the update Windows 8.1. We have restored the previous version of Windows on this computer.

  0xC1900101 - 0 x 40019.

  I tried to reinstall Windows 8.1 a couple of times after that. Once to disable all non-Microsoft services and disabling all startup programs. Always the same result.

  I have no antivirus software on my other system protection of Microsoft default system software.

  Any help, greatly appreciated.

  Thank you.

  I have disabled active secure boot existing starter and the update worked.  Now we get the error of watermark "secure boot not configured correctly.  But I have re-enabled secure boot and the error disappeared.

• HP ENVY 7640 e All in One spring: printer - printing with locks on them paved preferences

  

  I'm looking for help with my HP ENVY 7640 e-all-in-one printer. I felt the single best face of disorder and I went to the printing preferences and I see there's pad locks on all parameters. So if I select a preference to change it, it does not change, I guess because the pad locks. I don't know how they got there or how to remove it Please HELP!

  Thanks in advance!

  @toni_j

  You could try the following:

  Create your own shortcut / model from the "locked" shortcuts, which are already available.

  See:

  Printing options

  See the Section titled: custom preferences print template

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Envy 4500 printer all in one

  My Hp Envy 4500 printer all-in-one lights up not down IT. If I unplug the power cord, then plug it back it then the printer lights for about 14 seconds and then turns off.  Any ideas?

  Open the link: www.hp.com/contacthp/
  Enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  A file number and phone number will be displayed.

• Want to 24-n075na: upgrade to Windows 10 Pro on Envy 24-n075na All-- One PC in

  I tried to upgrade to Windows Pro 10 on the Envy 24 - n075na all-in-One PC of Windows 10 Home. He can't be upgraded.  It seems to go through the process of upgrading shutsdown and restarts and then displays a message that says: it could not be upgraded.

  Any ideas.

  Thank you

  I thought about it. It was mcaffee blocking the upgrade. Remove and the update worked fine!

• HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

  Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

  Welcome to the HP community @ellumare,

  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

  I hope this helps, and I hope to hear the result!

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

• HP Envy 4500 e-all-in-one Seri: scanning multipe pages in a document file

  I'm trying to scan multiple pages in a document file. I am currently using Windows 10. What are the steps to do this successfully.

  Hello

  Thank you for using the forum.

  To use the Scan software on your printer, you will need to download and install the printer driver.

  We recommend that you download the full features and it can be found here:

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have installed the software, you can click the icon for the printer on the desktop and it will bring up the HP Printer Wizard and you can use the Scan software.

  You will first need to scan more than one page, select "Save as PDF".

  Once you've scanned the first page, in order to scan several pages, you will need to click on 'Add page' (as shown)

  

  When you are finished, you can save the document.

  Here are several videos giving you good advice on digitization (printers in the videos are using the same software to Scan as your HP Envy 4500)

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  HP Deskjet 2540 scanning tips

  https://goo.GL/qfQyf4

  Hope that helps.

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• HP Envy 4500 e-all-in-one: 0XB0595DD2 error Code

  Hello

  Can anyone help identify this error code and a possible resolution? I plugged my printer yesterday and the 0XB0595DD2 error message came immediately. I turned the printer on and off a few times, but it happens every time (the printer was not connected to my laptop). My printer is the: HP Envy 4500 e-all-in-one, model no SD-GOB-1301.

  Thank you.

  Reference:

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/do-you-have-an-ink-system-failure-0xC-error-message/TD-p/740567

• ENVY 7640 printer all-in-one: problem software printer after updating to Windows 10

  After updating Windows 10, my HP ENVY 7640 all-in-one printing software does not open.  A dialog box appears asking if I want to install a new program.  How can I get the software of the printer to open?

  Once you upgrade your computer to Windows 10, you upgrade your printer for Windows 10?

  Go here...

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7600-e-all-in-one-printer-series/6617267/model/6617268

  Download and install the drivers and full software.

• HP ENVY 4500 E - ALL - IN - ONE: HP ENVY 4500 E - ALL - IN - ONE DOES NOT PRINT

  I can't print from my desktop PC with an ethernet connection, but I am able to print from my laptop with a Wi - Fi connection.

  The printer used to work on my desktop PC, then I upgraded to Windows 10, made the operating system was not entirely compatible with my PC, reformatted it with the help of remote support Microsoft, back to Windows 7, had a lot of problems with Windows Update and WIndows Installer and so also with the installation of the driver.

  I tried installing from the original installation CD HP Envy with no luck, uninstalled and reinstalled with the latest driver from the HP website with no luck and since (apparently) to solve the problem with Windows Update and WIndows Installer, uninstalled and reinstalled the driver software on the CD again with no luck.

  I tried all the suggestions on the forums, with my computer hang too for the first time in weeks at the recommendation of msconfig on your forum for disabling startup programs.

  The scanner works.

  Sometimes, in Word, I get a message error "Windows cannot print due to a problem with the current printer setup". Sometimes I have no message.

  (I use Service Pack 1)

  Hi HPAGJ,

  Thank you for coming back to us.

  Gemini02 is currently out of the office so I thought jump in and help.

  When you run the PSDR, have you selected the connection "network (192.168.2.107) is not installed? Being not fully installed is causing the problem.

  There is corruption on the computer, this can certainly occur after you upgrade your operating system. I suggest to try the following steps in the following order for best results.

  • Make sure that all of your Windows updates are up-to-date.
  • HP printers - uninstalling the software of the printer (Windows)
  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  Manually delete the print driver:

  This problem occurs if there is printer drivers are corrupt.
  I suggest that you remove all installed printers and reinstall Windows 7 printer drivers if available.
    
  Remove a printer
  1. click on the "Start" button, type PRINTERS in the start search box and press ENTER.
  2 find the printers installed icons, then delete them.
  3. right click on the blank part of the window and choose "Run as Administrator"-> "Server Properties".
  4. on the tab drivers, select them printers list and click Remove. Please, select Remove driver and driver package.
  5. open the start menu, enter APPWIZ. CPL in the search box and press ENTER to launch the "programs and features".
  6. try to remove all related printer software.
  If the problem is not resolved, I suggest that you clear the money printing system.

  Step 1
  ======
  Start Windows Explorer, and then rename all the files and folders in the following two folders:
  c:\windows\system32\spool\drivers\w32X86
  To rename a file, we can click with the right button on the file and select Rename.
   
  Step 2
  ======
  1. Click Start, type REGEDIT in the start search bar and then press ENTER.
  2. navigate to and then click the following registry key:
   
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86
  View the list of subkeys. There should be only the following subkeys:
   
  Drivers
  Print processors
  If there are any keys other than those listed above, follow these steps:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type WindowsNTx86regkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86 registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than drivers and print processors.
   
  Step 3
  ======
  Find and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:
  BJ language monitor
  The local port
  Microsoft Document Imaging writer monitor
  Microsoft Shared Fax Monitor
  Standard TCP/IP port
  USB Monitor
  WSD port
  If there are any keys other than those listed above, follow these steps to remove them:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type Monitorsregkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than the above 5.
   
  Step 4. Disconnect the printer from the computer and restart the computer.
   
  Step 5. Reconnect the cable from the printer to the computer, install the printer according to the manufacturer's installation instructions and then check if the problem persists.
   
  You can also use these two articles for this problem:
  http://support.Microsoft.com/kb/2000007
  http://support.Microsoft.com/kb/933454

  • Download HP ENVY 4500 e-all-in-One Printer series full feature software and drivers.

  If you are still having problems try:

  • HP print driver printer - install and use the built-in Windows

  If all else fails, I create a new administrator account and try to reinstall:

  • The difficulty of a user profile is corrupted.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• ENVY 5530 e-all-in-One Series: My ENVY 5530 e-all-in-one prints only two pages of a multi-page document.

  My newly installed (Jan 2015) ENVY 5530 e-all-in-one prints only two pages of a document with several pages of my HP desk top 500-123ea, windows 8.1. Message on PC "Unable to print document", it's even on Double or single sided printing.  A ran Scan doctor, OK; reloaded software and Firmware from the Hp site. He spent hours and hours of reading the elements of list of support HP; Impossible to talk online with HP. very in angry and frustrated. This HP product seems not as "fit for purpose". I will give HP Feedback after this announcement and rate accordingly. I beleve others have similar experience of this problem. HP is aware?  Is anyone out there that can help?

  We gladly invite you.

  A Roll-up update is already available since December, although it seems that the description is not being updated accordingly.

  Follow the section "get the hotfix rollup for Windows 8.1"in my previous link, which can be obtained by installing the package or by using Windows Update, this is the update that the articale refers... ".

  Shlomi

• HP ENVY 5530 e-all-in-one: printer is not to connect to the Internet wireless

  Hello

  English is my second laungage. hope you understand...

  I can print with printer through windows and Mac PC cable. but, I can not connect between rutour and the wireless printer.

  I used the Setup Wizard and found the SSID name. I typed PW. but "Not connected" is displayed.

  I print the Configuration Page from HP network.

  Live wireless

  Status on

  What else can be done using wireless printer.

  Kind regards

  MI-Ko

  Hello

  If you try to connect your printer to the router, you should make sure that wireless Direct is trurned to offshore. Direct wireless is a feature that allows you to connect a device directly to your printer without router (the printer generates its own wifi)

  Please turn off direct wireless (it's often a button on the front panel) and try to connect again.

  I have included a link below for you rprinter support page that contains the user guides that should help also.

  http://support.HP.com/us-en/product/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882

• Location of default scanning? (HP and HP ENVY 15-j084ca Notebook PC ENVY 114 e - All - in - One Printer - D411c)

  I have a HP ENVY 15-j084ca Notebook PC (Windows 8-64) and HP ENVY 114 e-All-in-One Printer - D411c.

  Currently, when I scan a documents, photos, etc. from my printer on my wifi network my computer default files in the folder "My Documents" (C:\Users\***\Documents).

  Is it possible to permanently change the default location?

  When you choose to scan on my printer the implementation only allows me to choose the type of file and an additional option for scanning to e-mail directly (. File Photo), Photo to Email, file or Document to send

  I have been not able to find this option on my printer, computer, or the internet, as well as passed around departments HP many times with only this repetitive response... "This is not what we do in this Department, let me transfer you to another Department to better assist you. »

  Help?

  Hello

  From your PC, open the HP Envy 110 software and select scan a Document or Photo.

  Select the required scan shortcut selected in the front panel of the printer, and then click Advanced settings.

  Click the Destination tab, select the destination folder and validate.

  Complete analysis of the HP software, the selected location will remain as a default value in the future.

  Shlomi

• ENVY 4500 - e-all-in-one: get the printer connected and online

  I just bought a HP ENVY 450 e-all-in-one printer and followed all the instructions. Now when I try to print anything, I like the printer if 'offline '. When I IM in devices and printers, the printer appears as offline and not connected. How to make it online and functional?

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

• How can I reset my HP ENVY 110 e-all-in-one printer - D411a to factory settings

  How can I reset my HP ENVY 110 e-all-in-one printer - D411a to factory settings

  Hello bez002,

  To restore the factory of your printer settings:

  1. Select the key icon in the upper right of the home screen.
  2. Select Tools.
  3. Select Restore Factory Defaults and then validate