HP ENVY 17-j113tx n TouchSmart: missing device Bluetooth Device

Hi guys,.

I lowered my Windows 10 laptop to Windows 7, and the bluetooth driver is just completely messed up.  I am unable to pair my phone with the laptop (used to run on Windows 10), cannot share internet from the phone via bluetooth, unable to connect to my bluetooth headset... I mean, I don't know how to fix one of these.

Can you help me?

The material & ID Compartible for Bluetooth devices, such as shown on the picture as an attachment are:

Point 1:

HW_ID

BTHENUM\ {00001132-0000-1000-8000-00805f9b34fb} _VID & 00010046_PID & 0802

0002 & _LOCALMFG BTHENUM\ {00001132-0000-1000-8000-00805f9b34fb}

CMP_ID:
BTHENUM\ {00001132-0000-1000-8000-00805f9b34fb}

Point 2:

HW_ID

0002 & _LOCALMFG BTHENUM\ {0000111e-0000-1000-8000-00805f9b34fb}

CMP_ID:
BTHENUM\ {0000111e-0000-1000-8000-00805f9b34fb}

Point 3:

HW_ID

BTHENUM\ {00001800-0000-1000-8000-00805f9b34fb} _VID & 00010046_PID & 0802

0002 & _LOCALMFG BTHENUM\ {00001800-0000-1000-8000-00805f9b34fb}

CMP_ID:
BTHENUM\ {00001800-0000-1000-8000-00805f9b34fb}

Point 4:

HW_ID

0002 & _LOCALMFG BTHENUM\ {0000110e-0000-1000-8000-00805f9b34fb}

CMP_ID:
BTHENUM\ {0000110e-0000-1000-8000-00805f9b34fb}

Point 5:

HW_ID

0002 & _LOCALMFG BTHENUM\ {0000110b-0000-1000-8000-00805f9b34fb}

CMP_ID:
BTHENUM\ {0000110b-0000-1000-8000-00805f9b34fb}

Unknown device

HW_ID

ACPI\HPQ6007

* HPQ6007

Please help and thanks in advance

PS: I've demoted 10 Windows because it allows to take a long time to start. The disk on the resource monitor activity has always been 100% for more than 30 minutes after the start.

Yours Truly,
E am

"All the actions of our lives touches on a string that vibrates in eternity ~ Edwin Hubbell Chapin.

Hello:

Have you installed Intel 7260 Bluetooth driver?

This package contains the installation package driver for the Bluetooth of Intel in the laptop models running a supported operating systems.

FTP://ftp.HP.com/pub/SoftPaq/sp77001-77500/sp77324.exe

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