HP Envy 17-j130ca laptop (under warranty)

Similar Questions

• What battery laptop under warranty?

  What battery laptop under warranty?

  Hello

  Yes, one year normally.

  Hope that answers your question.

• ab292nr: who should I contact to get my laptop repaired under warranty

  The hard drive failed in my laptop after only 2 months used. The diagnostic tool gave me the default ID 6e0cg8-81r88m-mfpwlk - 60cg 03 and product ID t0d96ua #aba. It was broken for more than 5 months. Who should I contact for repair? It is under warranty.

  Complete the halfway to shape to the bottom of the page here to launch a service request:

  https://support.HP.com/us-en/contact-HP/product/HP-Pavilion-15-AB200-notebook-PC-series-(touch) / 8502667/model/9193004

• If I sell the laptop to another person are they covered under warranty

  Hello

  I sell a laptop on Ebay;
  However, I've already activated the guarantee.
  If I sell the laptop to another person are they covered under warranty?

  If this is not the case, how can I transfer the warranty more?

  Also do I need to provide the original receipt? I have paided by using a debit card.

  Thank you

  Post edited by: PauPau

  > If I sell the laptop to another person are they covered under warranty?

  I think you will need to contact Toshiba to move the warranty to the other person who bought this laptop.

  > Also do I need to provide the original receipt?
  Yes, I think that this will be necessary.

  Here you can find the Toshiba EU warranty registration page:
  http://EU.computers.Toshiba-Europe.com/innovation/JSP/vpoWarrantyRegHome.do?service=EU&LNG=null

  There is an area called: revision or update of previous records.
  I think that you can update the record providing new data of the person who bought the unit

• Laptop is under warranty but not giving service.

  I would like to inform you that my laptop is under warranty and bought the 06/07/2010.  My DVD burner does not work that I visited your service center in Simtech computer (Hp service center) the path to productivity in Vadodara. As the laptop is under warranty and wanted to change it's part as soon as possible for my business purpose. I drop my phone in the service center 01/21/2011.  Until the issue has been unresolved from your side. They say something about CT No. I don't know what it is and what are the internal process for the replacement of parts under warranty.

  Is my case number:-[edit: personal information removed for your safety]

  Address of the dealer:-31, society Taskand, Nizampura, Vadodara

  Bill No:- [edit: personal information removed for your safety]

  Service center: -.

  SIMTECH COMPUTRONICS PVT LTD

  301-302, 3rd floor, building Emerald

  Adv. wines Hospital, near Temple of Haveli

  Ocean Road, Vadodara - 390007.

  Buyer:-addition Land developers Pvt Ltd

  Amount:-40 000 / -.

  I would like to inform you that my laptop is under warranty and bought the 06/07/2010. My DVD burner does not work that I visited your service center in Simtech computer (Hp service center) the path to productivity in Vadodara. As the laptop is under warranty and wanted to change it's part as soon as possible for my business purpose. I drop my phone in the service center 01/21/2011. Until the issue has been unresolved from your side. They say something about CT No. I don't know what it is and what are the internal process for the replacement of parts under warranty. My box No is:-4625097489. Address of the dealer:-31, society Taskand, Nizampura, Vadodara Bill No.:-702. Service center:-SIMTECH COMPUTRONICS PVT LTD 301-302, 3rd floor, building Emerald opp. Hospital of wines, near Haveli Temple Ocean Road, Vadodara - 390007. Buyer:-addition Land developers Pvt Ltd amount:-40 000 / -.

• HP ENVY 15-ae103no laptop: want damaged display, yellowish stains

  Hello

  I recently bought my computer, I noticed a spot yellowish on the screen when something dark is displayed. Now, he has started to grow.

  I look like this http://imgur.com/UCCiKPs

  I think it's something that puts pressure on the screen or something. Probably something behind the screen. The tasks also change in size and intensity when I move the screen from different positions.

  I have reproduced my TV screen and the second monitor, and the tasks does not show on them.

  I think it's something that should under warranty? Or maybe it's something that can be fixed in a local shop?

  Sorry for my bad English

  Hi @CasperKarlsson,

  Thank you for visiting the Forums HP's Support and welcome.

  I looked in your question on your HP ENVY 15-j171nr laptop computer and a yellow spot. Thank you for detailed information about what you have discovered. Please call us http://ow.ly/Xa6p5 they will be happy to help you immediately.

  If you need more assistance let me know and I will gladly do whatever I can to help.

  Please let me know if this information helps you solve the problem by marking this post as accept as Solution, this will help others easily find the information they seek.

  Thank you.

• Instant ink - registered but swapped printer under warranty before activation

  I bought a 5530 envy to the United Kingdom and is part of ink right now. The first month was free, so my first payment will be 30 days after activation.

  I received my first cartridges but before activation, my printer has been replaced under warranty. Can Howe I transfer the inscription, with the first month free on my new printer? I can't find any information about it anywhere.

  Dear @JonW1

  I saw your comments on registrants to instant ink HP with your new printer.

  I wanted to just circle back and clarify, when you buy a new printer or get a new one under warranty, you will have to re-register with the HP Instant ink. This will not happen automatically.

  If you need assistance or if you have any questions for the operation of the program, the HP 0207 660 0596 customer support line in the United Kingdom.

  Best regadrs,

  KAB_11

• Disk failure hard satellite L850 - claim under warranty in Sri Lanka

  My brother bought me a Satellite L850 of UAE UNITED a month ago.
  But I'm in sri lanka.

  The problem is now the hard drive does not start and it says to replace the hard drive.
  I have the card with me.

  My question is can I claim the warranty in Sri Lanka?

  Please help me soon as soon as possible.
  Thank you.

  Hello

  If you have not purchased the additional international interest, portable computer s hardware problems can be set only in the country where the phone was purchased.

  But AFAIK that parts such as HARD drive or memory are set at the user level.
  Maybe you n t need to send the laptop to UNITED Arab Emirates for a fix, but maybe the guys would be able to send you a HARD drive under warranty conditions.

  Here you can get all the details on the FSA available worldwide.
  http://www.Toshiba.EU/innovation/generic/ASP_SUPPORT/

  I recommend you to contact the ASP and ask for assistance

• Satellite A300D-156 - repair under warranty?

  Please help me! My laptop is under warranty since 27/06/2009. Yesterday I brought to the after-sales service in Ukraine, Kiev, "Ivira. The problem is auto off after 10-15 minutes of work and the loud noise of the cooler (for laptop is very hot near cooler). That's why the problem was more dust and the drying up of the termopaste. Service center said that's not warranty repair, and I have to pay $ 50 for the repair.

  The repair is not free if my laptop is under warranty of truth? What should I do?

  Hello

  If you disassemble your laptop, it is still under warranty and they should fix it for free. However, it depends on customer Service... In any case, you should insist on fixing it for free. I know, how Ukrainian service centres work :) Just want your money

• Satellite C660-174 - rattling under warranty?

  I have a Toshiba Satellite C660-174 and it vibrates in the corner near the CD drive, as if something is loose.

  I wonder if I should send it the laptop back to be repaired under warranty or if there is a way to solve the problem myself?

  Thank you

  Hi Parkish,

  Usually this rattling should also be covered by the guarantee because it seems like a hardware malfunction and it s is not a software problem.

  You should contact the nearest authorized service provider then you can ask for help and the guys will do anything to help you.

  Here is their list:
  http://EU.computers.Toshiba-Europe.com > support & downloads > find an ASP.

• Replace HARD drive under warranty?

  This request is on your laptop L655 - 17H.

  I think my hard drive might start to fail, so I wonder if Toshiba it will replace, even if it is currently in a State of 'working '. I recently have slow downs and several boots failed, but this issue seems to have stabilized itself for now (the hard drive seems to have reconfigured the bad sectors). From my experience, once sector remapping starts to happen, things tend to come down quite quickly from there. Here are the S.M.A.R.T. data off the drive.

  Key: * ID #*, name, * indicator *, value, * worse *, beat, * Type *, gross

  * 1 * Raw_Read_Error_Rate * 0x000f * 114 * 092 * 006 * fail pre * 76735857
  * 3 * Spin_Up_Time * 0 x 0003 * 098 * 098 * 000 * pre * 0 fail
  * 4 * Start_Stop_Count * 0 x 0032 * 100 * 100 * 020 * Old_age * 224
  * 5 * Reallocated_Sector_Ct * 0 x 0033 * 100 * 100 * 036 * pre * 13 fail
  * 7 * Seek_Error_Rate * 0x000f * 069 * 060 * 030 * fail pre * 8814401
  * 9 * Power_On_Hours * 0 x 0032 * 100 * 100 * 000 * Old_age * 267
  * 10 * Spin_Retry_Count * 0 x 0013 * 100 * 100 * 097 * pre * 0 fail
  * 12 * Power_Cycle_Count * 0 x 0032 * 100 * 100 * 020 * Old_age * 224
  * 184 * end-to-End_Error * 0 x 0032 * 100 * 100 * 099 * Old_age * 0
  * 187 * Reported_Uncorrect * 0 x 0032 * 001 * 001 * 000 * Old_age * 379
  * 188 * Command_Timeout * 0 x 0032 * 100 * 087 * 000 * Old_age * 68720525339
  * 189 * High_Fly_Writes * 0x003a * 100 * 100 * 000 * Old_age * 0
  * 190 * Airflow_Temperature_Cel * 0x0022 * 057 * 055 * 045 * Old_age * 43 (Min/Max 41/43)
  * 191 * G - Sense_Error_Rate * 0 x 0032 * 100 * 100 * 000 * Old_age * 20
  * 192 * power-Off_Retract_Count * 0 x 0032 * 100 * 100 * 000 * Old_age * 28
  * 193 * Load_Cycle_Count * 0 x 0032 * 097 * 097 * 000 * Old_age * 6554
  * 194 * Temperature_Celsius * 0x0022 * 043 * 045 * 000 * Old_age * 43 (0 16 0 0)
  * 195 * Hardware_ECC_Recovered * 0x001a * 045 * 044 * 000 * Old_age * 76735857
  * 197 * Current_Pending_Sector * 0 x 0012 * 100 * 100 * 000 * Old_age * 0
  * 198 * Offline_Uncorrectable * 0 x 0010 * 100 * 100 * 000 * Old_age * 0
  * 199 * UDMA_CRC_Error_Count * 0x003e * 200 * 200 * 000 * Old_age * 0
  * 254 * Free_Fall_Sensor * 0 x 0032 * 100 * 100 * 000 * Old_age * 0

  Given that the threshold for sectors reassigned on this player is 36 (until he comes in and mark it as a failed disk) and 13 of them have been used in such a life short (less than 300 hours), I think the HARD drive in this book can be considered to be defective.

  Would Toshiba share my view and replace the drive under warranty, or what I should expect some sort of catastrophic failure before going through the motions?

  As a side note, Toshiba does not seem to be recognizing the serial number of this laptop, which is strange.

  Thanks a lot for any input,

  Gareth

  What you read here on this forum are of different opinions, but what you need is the real answer, and you can get it from Toshiba service only guys.
  They can check your HARD drive and replace it if necessary.

  Make a call, explain the situation and hear what they think of this.

  What you need to do every day is the backup of data.

• ASP would repair a Satellite A model, which is more under warranty

  Please could someone help me out here.

  I registered my Toshiba laptop with the Toshiba site, when it was first purchased and I heard that there is a 2 year warranty with your product if it is registered with you site.
  The problem is that I just discovered on the 2-year warranty and my laptop is now out of the warranty period.

  The real problem is, my laptop broke about 13 months after purchase (the last time I used it would prove the time to break) and I just discovered on the 2 year warranty site that is now out of warranty I will continue to be able to get it fixed for free by Toshiba.

  Hello Sam

  Is your question about laptop repair understood or you have any other questions?

  To be honest, you guys really strange. You come here to connect with other people, read some reviews and what you do in the end bring you Garrett so low because of his opinion. It's really not fair. Be happy that someone wishes to discuss your problems and try to offer some comments on this. Must all of us have the same opinion as you?

  So, if your question is: ASP would repair a Satellite A model, which is more under warranty?
  The answer is: YES. But you know that you will have to pay for it.

• Pavilion 15z-ab100: replacement hard drive under warranty outside the country of purchase

  Hey everybody. I bought a laptop HP the HP online store in the United States in November 2015. I am currently in India and my laptop hard drive has failed and needs to be replaced. My laptop warranty is valid outside the country of purchase (USA)?

  Can I get the hard drive replaced under warranty in India, even if I bought the laptop in the United States? I read somewhere that the replacement of equipment under warranty can be done in the country of purchase. Is this true?

  Hi @Prad3791,

  Thank you for your query.

  I understand that you bought your laptop in the USA but are now in India and the hard drive has failed.  Want to know the overall guarantee of HP.  Here is a document which will answer this question for you:

  HP - worldwide warranty and FAQS

  This is a great question other clients may also wonder; Please click on the ""Accept as Solution " if you think that this message has helped you, or could help others." You can say thank you easily by clicking on the ""Thumbs Up " below!"

• Portege R500 - only partially repaired under warranty

  I went back to my laptop from Toshiba R500 to repair under warranty, but it has not been fully repaired.

  The problem was first a noisy fan that resembled a scraping noise and the fan seems to slow or stop, the entire computer became sometimes very hot (too hot to the touch under). Also the computer worked VERY slowly when it is hot. I returned it to Toshiba and repair officer replaced the cooling fan but quoted me for additional repairs, that they were 'out of warranty' £650.

  My question is this: how Toshiba may refuse to repair damage caused by severe overheating legitimate?
  The fact that they have replaced the fan probably indicates that they accept that the fan was defective.

  > Please treat this as a warning against the R500 (in particular, I have no knowledge of other machines from Toshiba).
  > It gets VERY hot in the normal conditions of use. If the fan fails, as mine did, too hot to the touch.

  Sorry but I don't agree with you... One of my friends owns a R500. Everything works fine. Of course some areas notebook placed near the cooling modules, and cooling grids are hot but it's nothing unusual.

  You will encounter this issue on all, small (12.1 "and similar) cell phones (not only the portable Toshiba) because these books do not have enough room for the cooling of the huge modules as on the portable 15"or 17".
  So you will always notice that the upper part of the cover or the keyboard is hot.
  Also, the case cannot be broken because of the higher temperature.

  However, I don't want to defend anyone or anybody, but this simply isn't fair to say that it is a poor build quality...

  Finally and above all, I must say that I had good experience with Toshiba laptops (I have two different models of Satellite: U400 and A210).
  U400 is a small model similar to the R500 to 13.2 "and I noticed that the keyboard is hot on the left side because of the cooling module and the grids on the left.

  To return to your question
  Has anyone else had similar problems?

  Yes, as mentioned, I noticed that my keyboard or the left side is warm but it is not a problem but a behavior common to all small notebooks

• General Checkup under warranty?

  I realize my laptop is much noisier gernerally compared to the laptop of my sister, because of the fan. I feel as if tends to overheat a lot more, even when compared to my sister's laptop. Although this is due to the comparison with his laptop, I'm not too sure if there really is a problem and don't know how to check or the other. Is it possible under warranty to give to the service center for the General audits just check if there is really no problem?

  Hello

  Usually the fan is running stronger and faster because your new laptop supports high performance components.
  The CPU and the graphics card is stronger and develop more heat.
  That's why the cooling modules are much larger and must run faster
  So, in most cases it is nothing unusual and you should not be worried...

  In any case, I think that you could get in touch with the local technician of ASP and could seek the advice.