Disk failure hard satellite L850 - claim under warranty in Sri Lanka

My brother bought me a Satellite L850 of UAE UNITED a month ago.
But I'm in sri lanka.

The problem is now the hard drive does not start and it says to replace the hard drive.
I have the card with me.

My question is can I claim the warranty in Sri Lanka?

Please help me soon as soon as possible.
Thank you.


If you have not purchased the additional international interest, portable computer s hardware problems can be set only in the country where the phone was purchased.

But AFAIK that parts such as HARD drive or memory are set at the user level.
Maybe you n t need to send the laptop to UNITED Arab Emirates for a fix, but maybe the guys would be able to send you a HARD drive under warranty conditions.

Here you can get all the details on the FSA available worldwide.

I recommend you to contact the ASP and ask for assistance

Tags: Toshiba

Similar Questions

  • Disk failure hard satellite L650-12N - replaced with SSD - how to recover?

    My HARD drive has failed, so I bought a 256 GB SSD Crucial CT256MX100SSD1. I installed it in the laptop and went to use the recovery CD. It's the bit score correctly as far as I can tell, but to cut a long story short, I think that the recovery disk is missing a few vital pieces of information (read below - I may be wrong).

    So, how do for Satellite L650-12N new recovery discs?

    Thank you

    After the partition, it then says "copy files of database recovery.
    some random jargon

    Then he said: «unpack the OS and system/WinRE»
    Set of RECO...
    It says "copy F:\ZZImg\11353XSP.swm to V:\HDDRecovery\SWImg 1/10
    1 file (s) copied.
    Copy of the CRC files
    1 file (s) copied.
    Copy F:\ZZImg\11353XSP2.swm to V:\HDDRecovery\SWImg 2/10
    1 file (s) copied.
    Copy of F:\ZZImg\11353XSP3.swm to V:\HDDRecovery\SWImg 3/10
    1 file (s) copied.
    Copy of F:\ZZImg\11353XSP4.swm to V:\HDDRecovery\SWImg 4/10
    1 file (s) copied.
    Copy of F:\ZZImg\11353XSP5.swm V:\HDDRecovery\SWImg 5/10
    1 file (s) copied. »

    at this stage it says ' insert the next recovery media (containing the F:\ZZImg\11353XSP6.swm file)!
    but the backup I did only has one drive.

    Hmm, for me, it seems that some image packages are missing.
    According to your message, the recovery image must contain 10 packs, but the first recovery disc provides only 5 packages.
    Should be so 2nd drive providing other packages to complete the recovery procedure.

    I m wondering if you already used the recovery disc (CD) in the past.
    Are you sure that this recovery disc has been done correctly 100%?

    From my point of few recovery disk is defective and to recover the laptop, you need a good way to return to work.
    Usually this can be ordered here:

  • disk failure hard id psl5vq-5m163t-mfkr5g-60dc03

    The laptop (product ID LW291UA #ABA) displays an error of hard disk, I ran a test that does not immediately and displays the error code [psl5vq-5m163t-mfkr5g-60dc03] during the test drive 1. Operating system is windows 7 starter edition, but the OS does not load consistently. He has previously, but usually moves to a SMART disk error screen and suggests a test drive.  More information about the specific error code are appreciated. Tell me whether or not I have to buy a new HARD drive is also appreciated. The computer is not mine, so I don't have much of an idea how the failure occurred.


    The failure ID indicates that your hard drive has failed and you must be replace the part and reinstall the operating system on the unit to get it back if you work.

    If your laptop is still under warranty, contact HP and arrange for the disc replaced.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  • Dell xps 8100; Disk failure hard error 2000-0142 0 self test status 79

    Hi guys, I was wandering in the forums for a few hours, now looking for ana response to this question, and can't find anything clear. I have a XPS 8100 that I run a diagnostic and received a 2000-0142 error code that says MSG: error code 2000-0142 hard drive FAILURE 0 self-test status: 79 based on what I read in the forum is that there is a disk failure, and the only recourse is to solve the problem in my view is to replace the drive. Firstly, can someone please give me an absolute confirmation that it is indeed what I have to do, or is there something else I should do to fix this problem first? If a replacement drive is there someone could please tell me how can I do to get my OEM software off the coast of the partition recovery and on my new drive. I now office preinstalled and, of course, premium Windows 7 I would like to see on my new hard drive and I was not provided with one of the disks at the time of purchase. Thanks in advance to all those who respond

    Hi XPS8100kid,

    Welcome to the Dell Community Forum.

    The 200-0142 error is for hard drive failure and you need to replace the hard drive.

    Since the hard drive has not, you would not be able to access the partition recovery on it. Data would be lost and the software already installed on your computer will need to be reinstalled.

    Windows 7 will need to be installed on the new hard drive. Please click the link below to get the procedure of re - install Windows 7.


    If based in the United States, you can ask for the backup drives by clicking the link below:


    I would like to know if additional assistance is needed.

    Thank you and best regards,
    Babita S

    For easy access to the drivers, manuals and updates, please visit our Support Site .

  • Model Australian Satellite A660 - issue of guarantee for Sri Lanka

    I have a toshiba Satellite A660 baught in Australia.
    I am in Sri Lanka at the moment and I need to get my repaired unit. It is still under warranty.

    When I contacted Toshiba guy in Sri Lanka, they say I must record the ion online computer area.
    Or if I pay a fee of $45 flat work. Can someone elihten me about this process? I wasn't aware that my machine should be registered for the service?

    Guy also says to read the warranty booklet, I got hot with the machine which I don't have with me. If someone can explain?

    Thank you


    Here, you can page warranty Toshiba Australian:

    You can find the statements of warranty for Toshiba products purchased in Australia.

    As far as I know the standard warranty is valid and valid for 12 months in Australia only.
    If you are outside Australia and you want to use the guarantee you need a limited international warranty that applies to all services outside the Australia and the New Zealand.

  • Re: Disk failure hard on my Satellite A305-S6905 1 year

    My hard drive is defective on my laptop [a Satellite A305-S6905] so it was a year old Feb 11' th not guaranteed, now I have to pay someone to put in a new HD, will pay for HD and pay to put a new OS in there because they do not come with operating system disks more, a good I had already bought a Windows 7 disc , but wait... I can't use it, it is an upgrade, so now what am I going to do?


    I agree with the user above. Replacing the HARD drive is easy and can be done in a few minutes. On the underside, remove the cover of the HARD drive which is fixed by screws, and then you can exchange the HARD drive.

    Reinstalling Windows, to the disk recovery Toshiba or a disk of Microsoft. All drivers and tools can be downloaded from the Toshiba site.

  • Disk failure HARD Tecra R950-104


    I have a Toshiba Tecra R950-104 with almost a year.
    Everything works fine except the HARD drive.

    In this period (almost on the year), I got 2 hard drive failure (hdd 2 had to be replaced!).
    Fortunately the issues occurs within the warranty period.

    Y at - it problems with this machine, about the drive HARD (it's a 500 GB, 7200 RPM Toshiba HDD).

    Thank you


    HARD drive problems do not portable but depend on the use of HARD drive and use of portable.
    The HARD drive is a wearing part. Sooner or later every HARD drive was going to die.

    This problem can occur because the HARD drive is affected by shocks while moving the laptop. In addition, there a lot of different hard drives on the market. Some are less expensive because of the low quality and some HDD cost more because of good quality.

    If you keep the eyes on the quality of the HARD drive.
    But to be honest, I would never buy a laptop HARD drive. I replaced my HARD drive with an SSD. Its much faster and more sustainable as a HARD drive

  • Disk replacement hard satellite M20

    I had a problem with my satellite M20 Ref PSM20Q-00PZ6

    The original HD (Toshiba MK4025GAS) is totally dead.

    I bought a new one (toshiba MK6025GAS), the same 60G instead of 40.

    I had never recognized by the bios, unless I have set it up on another laptop to change its size to 8.4 G.

    How can I configure it to be recognized as a 60G?


    It seems that the BIOS cannot recognize the disk properly due to the size of the HARD drive. Unfortunately, I put t found any details on the size of HDD supported, but in my opinion the 60 GB of HDD is not supported if the BIOS recognizes the HARD drive correctly.

  • Pavilion 11-n010dx: disk failure hard error long dst Pavilion 11-n010dx

    I realize after searching for the error that my only solution is to replace my hard drive but I need some advice on what exactly, I need with respect to a new hard drive. Not very tech-saavy. Please notify.
    Failure id 9fnhbr-7b783q-xd7v6k-61ed03.
    Thanks for any help.

    Here is the Service Manual:


    Replacement hard drive is shown on page 36 of the manual. Your laptop, plug, came with a disk 5400 RPM 500 GB. This model uses 7mm superslim hard drives is as well as what you buy. There are also options for a solid m2 or normal size state drive solid state SATA drive as a replacement for the mechanical drive slow 5400 RPM. In other words, it would be the perfect opportunity to speed it up a little.

    It would be a 7200 RPM mechanical drive of 500 concerts and would be a good replacement at low cost:


    Solid state drive designed to replace the hard drive:


    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • updated level & disk failure hard hp spectrum xt

    Hello, I have a HP Envy spectrum XT with i7-3517u at 1.9 GHz processor; RAM 4 GB, x 64, Windows 7 Home premium

    A few months ago it kept freezing and gives me the blue screen - I ran a diagnosis and determined the following:

    Hard drive short DST: FAILURE

    Product ID: A9D34AV

    Hard drive 1

    So, I realized that my hard drive needs to be replaced and I want to do it myself. I need to know which models are compatible with my laptop. My current standard disc has the following:

    Product name: c400 mSATA

    Model: MTFDDAT128MAM1J2

    Capacity: 128 GB

    Height: 3. 75 mm

    Interface SATA

    Also, where can I buy this drive - store tech, futureshop, bestbuy, etc.?

    Thanks in advance for your help

    Here is the Service Manual:


    See Page 35. The drive is a WSSD mSATA solid state drive. It looks a bit like a wireless card; very small and no moving parts. See page 19 for a large image of it and the original two offers: a 128 GB and 256 GB. You don't need a disk duplicate exact; any reader of mSATA MSSD will work.

    This is a good deal on a drive of 240 gigabytes:


    Let us know if you need assistance with migration/installation of the software.

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Disk error hard satellite L50-B-235

    Laptop stopped recognizing Bluetooth, so restarted, but when you start it says something to check a disk and repair the hard disk, which then laptop crashed before completing. Would not start once again, it is:
    1 past age on the toshiba screen then tell no boot device
    2 load the login screen, then past ages in front welcome saying windows preparation and loading a temporary profile. When he made a mistake shows saying Windows detected a hard disk problem. Back up your files to prevent loss of information and then ask the computer manufacturer to determine if you need to repair or replace the disk. It will then crash after 10 to 30 minutes and the blue screen with my critical_process_died error, which restarts always shows described in 1.

    I have Windows (updated 8) 10 and the laptop is less a year. I've tried various searches on google and fixes, including:
    Update of system drive where Windows is is locked
    Check disk either from the start menu or the command prompt in the temporary profile
    Changed the boot order and then back again
    Several reboots
    Open to the top of the unit and removed, then replaced the hard drive

    Nothing worked, I do not have the recovery media and not really means for the moment. This could be a real hard disk problem (it heats up during boot ups) which would mean it needs to be replaced? If Yes is that these can be purchased with Windows installed on it?

    While I update to windows 10 I have a probem with the use of the hard drive because he moved to the use of 100% and the laptop just crashed.

    I search in the Admin Panel and I discovered that I have a service called host system: local system (private network). I tanslate it Spanish which is the language was my laptop.

    Also I have a problem whit the video card because systems always use the graphic istead intel video card (AMD one). I tried to solve this problem in istalling the graphic control of AMD program, but the program doesent work better because the use of the hard drive is always more 100% and the experience of the computer laptop full length.

  • Disk replacement HARD satellite 1800-400,

    Prices differ as much here, so I think to replace my broken HD Toshiba (I believe that is / was 20 GB) with a new HD. Can I use one of the new 5400 RPM type disks, or if I hold with 4200 RPM normal ones?

    If I do, should I first replace the old BIOS?

    Maybe you need to consider the noiselevel to a 5400 RPM hard drive?

    Update the BIOS? ... Never change a running system ;)

  • HP 15-f023 wm Notebook: what disk failure hard Dothe codes mean?

    I was given a HP 15-f023 wm because it didn't work anymore. I bought a new power adapter, but it still wouldn't start.

    I finally managed to do run Diagnostics, who stumbled on the Hard Drive Smart Check.

    I had the following default ID: 94WKG0-7GX87L-MFPV6K-60ES03

    The product ID is J9M28UA #ABA

    Can someone tell me what means failure and how can I fix it?

    Thank you very much!


    Unfortunately, this error indicates a hardware failure on the hard drive, it must be replaced by a new.

    Check the manual page, 44


    750 GB, 5400 rpm 778190-001

    500 GB, 5400 rpm 669299-001

  • Display on Satellite L850-1PD - no warranty case problem?

    _Old year_
    I contacted Toshiba web support December 5, 2013.
    On 9 December, I received an email from an official assistance centre who asked me to send him a picture of the screen.
    After that, I sent this picture what they told me to send my phone to their lab (EDP INFOSERVICE).

    The 18 that I get an email where they informed me that a DHL courier will pick up the laptop and I need to print a transport document was attached to the email sent.

    Couldn't open all the files attached to emails, I asked to postpone the withdrawal of the computer one day by paying the call and mail 19 without document: so he gave me a hand written document.

    20, the lab received my notebook and the same day, she sent Toshiba a "request for information".

    On 27 December, I received a call from the lab who informed me that the problem on the screen was not in the warranty because it was caused by pressure on the screen.

    I told him that this was not possible because no one else had done that and the screen
    does not have any signs. He told me he was certain about it, but Toshiba claims that the defect is due to my responsibility, if it is not covered in the warranty.
    She asked me if I would estimate the cost of repairs and I agreed.

    I called Toshiba support to a number of special phone for a price and I asked how could solve the problem, for example sending a request, but the operator told me that he could not not nothing.

    Yet once, I paid for nothing.

    So, if you have a problem with the assumption you don't speak with someone!

    _New year: _
    January 3, I received the estimate to repair the monitor: 540,58; and if I decide not to repair I must to pay 42.70 euros.

    It's madness!

    first: the monitor is not broken for my responsibility.
    Second: the cost of my laptop was 650 and only for the screen they asked 540;
    Third: I have to pay for the diagnosis (42.70 euro) when they have already done this for Toshiba and not told me it was for expenses.
    Fourth: the inconvenience for the expedition.
    Fifth: spend a lot of time and not benefi t from warranty.
    Sixth: cannot send a claim to Toshiba (I called and paid support).
    Seventh: is a Toshiba official service center, where is the professionalism? You have told me the cost before doing something.

    I've never been in as bad situation with an assistance service.
    I bought a different brand and brand and I used the support of H.P., Hanns-g and Goodmans. I've never been dissatisfied.

    Now I want to return my laptop without spending more money and I don't want to not ever heard the name of Toshiba.

    I'm not offering my clients in the future buy Toshiba products (if you use them to work)
    The fault of the screen is brighter than the surroundings of small surface (5 mm).

    Excuse me if I'm mad.
    Another brand of computer.
    Yours sincerely.

    Sorry for my bad English

  • What disk capacity HARD Satellite A20 S-103 supports?

    Hello everyone and sorry for the bad English ;)
    I want to improve my laptop HARD drive but I don't know what cell maximum supported size?
    It's a Satellite A20 s-103, with Intel Pentium 4 2.8 GHz processor.
    Can you help me with this?

    I think buy a 160 GB Samsung HARD drive! :)
    Its very important question for me, and I couldn't be able to find an answer yet.

    Sincerely! :)


    For me, the upgrade for the 160 GB HARD drive is questionable.
    I don't know that the BIOS recognises this large size m.
    I know that the laptop should recognize the unique sizes such as 30 GB, 40 GB, 60 GB or 80 GB.

    Of course, you can try to connect the 160 GB and it would be very interesting to know the results. Please report the details...

Maybe you are looking for

  • Defining a poster frame for iCloud, photo sharing

    The Question: How to set a custom frame displays for videos shared via iCloud, photo sharing? Use case: I have converted old home movies VHS into segments of small 3-5 minutes and you want to share these clips to my family via iCloud, photo sharing.

  • Satellite L10-117 and memory upgrade problem.

    I installed the module of ram kingston 512 MB dedicated for my laptop and my system does not start. Laptop does not see its partition with windows. I tried to salvage the dvd system and he does ' t help. Recovery is going ok but after restart problem

  • Firefox said I need Windows Media Player 11 and it is already on the computer. How can I get Firefox to see?

    What is said. Windows Media Player is already installed on my computer, but it does not appear in the Plug-Ins in Firefox. How can I get Firefox to see my Windows Media Player?

  • Upper lines showing File, Edit etc, went

    Was to "restore to 2 days earlier" to get rid of the add-on music, but found this top line showing "file, editing, tools, etc. also disappeared. What I've done wrong? How to make a comeback? Also the arrow «Back» Currently only shows "Firefox - Mozil

  • HP psc 1315 all in one

    Salve a tutti Ho no problema con the stampante Che da some giorno per stampare una semplice page above to get a tempo di sacco Stampa molto molto lentamente my Cosa devo fare? Grazie in pre-empted