HP ENVY 20 d113w: power black screen turn off the HD does not connect drive CD can start to stop then + USB?

I'm having the same problems... Screen, black power on... hard drive turn but I don't think there is a connection or not recognoised... CD starts and stops... PC will start and stop several times... activated in a dock hard drive & it works... tried to boot the pc with the external hard drive dock but no go... I don't think that the usb ports do not work... I checked the Cmos battery & it's ok... It is difficult to use the keyboard, because it is wireless and I don't know if it is a wireless sensor so that I can start with f11...  With broad back, I see a bit of light on the right (I think it's on the motherboard) that will flash on for a second and then on the road... Don't know how to check the graphics card or when he is on the back... I took it to office max and they said that it is probably a hardware problem & is not a software problem... Called HP and it is out of warranty so some help... I don't know here from here... I am concerned by the static method & son said, put a piece of aluminum foil... I am a 73 year old gram and could use some suggestions. Thank you

Hi, thanks for taking your time to help me solve my problem of HP... I'll take all you have suggested and works with all this... You're an asset to the help of HP forum... aloha, becky

Tags: HP Desktops

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