Want TO M9X67AV: The screen turns off, the computer remains on

My screen seems to have a loose fitting. It turns off when it is tilted back. Just a slight pressure to the back of it turns on again, and then turns off. I tilt it forward to keep it on. The computer stays on, just the screen turns white.

Hi @HPEnvyuser1,

Thank you for visiting the HP Forums!

You have come to the right place to ask questions, find solutions and get help from others in the community!

You said that your 17 Notebook t-n100 HP ENVY is having problems with the connections of LCD screen. Here a link to your manual page, 19 for service check the connections of the display screen.

If you are in warranty, please call us.

Please get back to me how that happens.

You can say thank you easily by clicking on the Thumbs Up below!

Thank you.

Tags: Notebooks

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