HP ENVY 4500: Jam of transport

Similar Questions

• Want 4500: Jam of transport (for no reason)

  I have had this desire of 4500 for about 18 months and has never had a single problem.  The other day, I'm going to do a photo paper print job, then I start to get a transport error Jam.  I carefully check transportation and ensured in that there is no obstacle, basically quite HP on instruction for transportation jams, and everything is in working order.  Once the error clears, the cartridges move to the left and right without any problem stopping on the left side of the printer and the error comes back.

  I repeat: IT IS No. OBSTRUCTIONS or JAM in THE PRINTER.

  There is NO visible reason why should I get a carriage jam error... especially when the carriage moves very well on its own.

  Edit: I read through other posts with people having the same problem but I have not found a single viable 'solution'.

  Is seems not to be a problem with the accumulation of aerosols or other problems that the cleaning cart broadband would solve.  I don't have any other ideas but ask one of HP support officers rush in this one.

• HP ENVY 4502: jam of transport

  My printer has started "Squeak" when preparing print recently.  Today, it stops at halfway through printing a page and I get a message that there is a carriage jam, I should clear the obstruction.   I can't find any obstruction. Then I got another message saying that cartridges could not move.   Can anyone help please?

  Hello

  Please click HERE to access the procedure which should solve the problem.

  If the issue still persits, pease call the HP Technical Support for assistance.

  If you are in the United States, toll-free # is 1-800-474-6836

• HP Envy 4500: paper jam

  I have a strange problem that nobody has ever seen on this forum that I can tell.

  It not the elements how to print the document, wireless or wired or just straight up asking for an alignment page - sucks it the printer in a piece of paper, to spend some time 'impression' and then it jams. When I take the paper, nothing about this except for a black spot. The ink levels are both 90%. I took a flashlight and doing everything that I could to see if there is no actual jam. There are not. I cleaned both trays + rollers with alchol. When I open it upward to jam on, the book has no way to make even the print heads. It cannot continue beyond this section. I did nothing with it. It just started happening. Is this a problem with double-sided printing?

  Hello @larryzhang6263,

  It is a great place to get help! I read your post and see that the book custody interference. Please provide detailed information and the steps you have already tried. I want to help you solve this problem.

  As you experience this problem to print the alignment page, I don't think it would be a problem of double-sided printing.

  It can be a carriage jam that causes this problem, try the procedure described in this paper: a Message appears 'Transport Jam' of HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series. Do not take into account the title.

  If the problem persists, contact HP customer care to find out what service or the recovery options are available. Check the model number and the form to receive a file number for
  more fast help.

  Please click the 'Thumbs Up' to thank me for my efforts! If this helps you resolve the problem you are experiencing, please click the "accept as Solution. Keep me posted. Good luck!

• HP Envy 4500: HP Envy 4500 will not work

  I get this message:

  Jam of transport

  The printer cartridges can not move.

  Open the cartridge access door, cleare any jammed paper or obstructions.

  Make sure that the ink cartridge levers are lowered & engaged,.

  The cartridges are stuck on the left side.  I brought the printer Staples where I bought it and nobody could find no obstruction.   He went from 90 days, but it's less than a year for the guarantee.

  HP does not seem to have an email address or phone number to call for this situation.   Just need to know if my desire to 4500 can be fixed for free under the guarantee.    It is the only place to contact.   I called the three digits as points of service and all three are not points of service.

  What should I do next?    Who should I contact?

  Thank you very much

  Terry Maloney

  Hello @Terry50,

  Welcome to the Forums of HP Support!

  I understand that you get a 'Transport Jam' error on the front panel of your HP ENVY 4500 e-all-in-one printer and troubleshooting with the - have made this material error with the store nothing helps. Right now, I want to point you in the right path of resolution.

  To begin, please can I you click here to review the troubleshooting steps to resolve this specific error condition. Please just review of Solution, and two and three solutionstatements. This includes all sub-steps under the listed Solutions. If all the steps have been made without success, the next step would be to replace the printer as the trolley is a non-replaceable element.

  If you need a replacement, I would recommend that you reach out to the Technical Support queue by phone.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  When you talk with the phone support agent, please let them know to make steps you completed your to try to solve this jam of transport as well as the results of these measures.

  I wish you good luck going forward with this!

• HP Envy 4500 - 0X83C0000A error message

  In the evening, we had this error message on our printer with the power button blinks for awhile and can't reset it.  I tried to turn on & off the power.  (power directly into the Jack cable).  I also tried conecting usb cord for computer rather than wireless.  I know that I need to replace the ink but may not move the ink holder thingees as the error message is still there and so no other buttons work.  Can someone help me please?  Thanks, Anna

  Welcome to the forums @annaj  ,

  I understand your cart is stuck and the printer shows an error code. I have some suggestions for you that might help.

  Try to update the firmware on the printer. If you cannot upgrade from the front panel of the printer due to the error, you can try to plug a USB cable and update.

  Get the latest Firmware and updates

  Printer drivers HP ENVY 4500 e-all-in-one (For a USB update, click on your OS, firmware and download)

  Try the steps here for a jam in transport:

  A Message appears 'Transport Jam' on the control panel

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Thanks for posting in the community. I wish you a fantastic day

• Want to 4500 All in One Printer: Envy 4500 and Photo paper

  Recently, I tried to use my 4500 want to print photographs, using HP Premium Plus Photo paper. Each attempted printing resulted in the printer telling me that there is a paper jam. I would open it upwards, remove the paper (which has never been really stuck - just looks like he started getting into the printer and stopped) and try again... Paper jam. I don't have the paper in the tray - went out my plain paper. I am able to print correctly on plain paper, but it won't take photo paper. Any ideas on how to solve this problem?

  Hi @kpdevlin,

  Welcome to the Forums of HP Support!

  I see you are trying to print a picture on your craving 4500 All in One Printer and it keeps blocking. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.

  Please work your way through this guide to see if you can solve the problem, a 'Paper jam' error on HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You have a photo that you can try to make a copy of, as a test? It would be to help eliminate the printing as the cause.

  Please make sure that the paper type/quality settings are correct, for more information, please see this guide. HP ENVY 4500, printer Deskjet 3540 - change the Mac OS X print settings.

  In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Envy 4500: HP Envy 4500 reset admin password

  I just bought a new HP Envy 4500 and impossible to access many functions through the online web interface IP address. It keeps to a secure https version and then pops up to ask for a name and a password.

  I tried using admin / admin and a lot of variation with no luck.

  Any suggestions or help on this?

  Thank you.

  Rainbow7000 nailed you. I'm in place and operate properly. Thank you for your quick response to my question.

  See you soon,.

• EPrinter HP Envy 4500 Scan of the computer (HP Pavilion 14 Chromebook) / E-Mail?

  I just bought three HP Pavilion 14 Chromebook & HP Envy 4500 ePrinters for members of the family that I am trying to set up.  (I'm new to cloud computing).  Can I scan documents to PDF at the computer (Chromebook) / E-mail of the printer?  If so, how?  When documents arrive on the computer?  If the scan to e-mail is possible on the devices above, can I store several addresses e-mail ePrint in the printer choose?  Thank you!

  Hi eKeith,

  Thanks for shouting it and fast response.    No problem on other issues, it is we are here for.

  1. You will need to manually launch the built-in Web server.  What I've done in the past, it's just mark the ip address of the printer is to click instead of having to manually enter the IP every time. It works best if you set a manual ip address of the printer.  I've included a screenshot.
     1. Click on the "Network" tab in the SAP
     2. Click on 'Network' in the left side menu
     3. Click on 'network address (IP)' in the left side menu
     4. Click 'propose a manual IP address.
     5. Click on "Manual DNS server"
     6. For the server DNS preferred manual please enter 8.8.8.8
     7. For the auxiliary DNS Server Manual please enter 8.8.4.4
        
        
  2. There is no way to web analytics by default in pdf format.
  3. The default value corresponds to your "Downloads" folder, but you can switch to "Google Drive".
  4. If you click on the built-in web server Web Services tab, there is an option in the side menu on the left for updates. I've included a screenshot of where to find him.

  

• Want to 4500 all-in-one: Envy 4500 scanner on the internet

  At home, I have a HP Envy 4500 all-in-one printer / scanner. I can the documents sent by e-mail to hpepint and that works very well.

  But I'm at work in another city and you want to scan a document located on the 4500 feel like at home.

  Is it possible to scan a document on the internet?

  My phone app it won't unless it is connected to the same WiFi network as the printer.

  Ric

  Hello

  IAM afraid to said that the analysis can be done on the internet.

  The Mobile/PC device should be on the same network for the scan to occur.

• ENVY 4500: Lack of scanning for HP ENVY 4500 software after reinstalling the laptop

  Dear support,

  I got a HP ENVY 4500, installed on a laptop with Windows 8.1 and the HP Software scanner worked fine.

  I have recently reinstalled the same laptop but with Windows 10 Pro: the printer works fine but the scanner software HP is not available! I can't use all the features of the printer this way...

  My question is: why the HP scanning software is not available for Windows 10 Pro? I used the original CD.

  Where can I download the (new) 10 Pro software for Windows?

  Please help me solve this problem.

  Kind regards

  Carmine

  Hi all

  now, I have solved my problem: I install the Windows 10 soft "HP Scan and capture" from the Microsoft Store and it works very well with HP ENVY 4500 printer / scanner!

  Concerning

  Carmine

• HP Envy 4500 All in one Printer

  Hello, I have a HP Envy 4500 all in one printer that is only a year and have had many problems with.  Recently, when I turn it on, it displays an error code; 0XB3F4F4F8. I have not found what means this error code. ? I tried to unplug and then turn on to get the Welcome screen, then it said error code and does NOT stop automatically. I have to unplug it to stop it. Any help would be greatly appreciated!

  Hi!, jenwad87:

  Refer to the HP printer... http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/document/c00489814

  Please, contact with the help of HP, of... http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876/troubleshooting

• 4500 envy: Envy 4500 printer not

  So my Envy 4500 printer worked very well on the network for more than a year, but last week we had our wifi router change and since it does not print. Well, it prints, but you must put the printer off, then put it back and it will print only the first document in the queue (it will not print, you must do the same thing) I tried to make my pc and it says that "a document in the queue block printing" or something like that and it removes the document but if you try to reprint it does the same thing thing. It's really annoying to toggle the printer for each document... Thank you

  Hello
  
  Thank you for using the forum. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP Envy 4500: Cannot print with the new Wifi

  I have a new Netgear09 router and everything connected correctly. My HP Envy 4500 wireless printer has been a success with the wizard, and I printed out the specs very well. My computer (Windows Vista) is connected to the Internet fine... but when I try to print a document from the computer it continually-error. What Miss me? I am able to print from my Ipad... but not the PC.

  Welcome to the HP community @Dmk3,

  I understand that you can't print from your Windows Vista system to your desire of 4500 from the evolution of your router. I would like to help!

  Try running the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please send me the results.

  Try to print again, and if there are problems or errors, please tell me what they say precisely and I'll read them for you! Also ensure that you are trying to print outs in addition to a program.

  Best wishes to you!

  Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.