HP ENVY 4502: jam of transport

My printer has started "Squeak" when preparing print recently.  Today, it stops at halfway through printing a page and I get a message that there is a carriage jam, I should clear the obstruction.   I can't find any obstruction. Then I got another message saying that cartridges could not move.   Can anyone help please?

Hello

Please click HERE to access the procedure which should solve the problem.

If the issue still persits, pease call the HP Technical Support for assistance.

If you are in the United States, toll-free # is 1-800-474-6836

Tags: HP Printers

Similar Questions

  • HP ENVY 4500: Jam of transport

    Hello

    My Hp envy 4500 printer keeps 'jam of transport. " There is no visible sign when I opened the cover, and I don't know what to do. I really need to fix to print my homework of girls today.

    Thank you

    Hi @DeanPhillips,

    Welcome to the Forums of HP Support!

    I understand that you are unable to get rid of the 'jam transport' message on your HP ENVY 4500 printer. I will definitely do my best to help you.

    I would like to try the steps in this guide, a Message appears 'transport Jam' HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

    This document will help you determine if there is an obstruction causing the carriage jam message, or if there is a mechanical failure in the printer.

    • If these steps solved the problem and the page print test, you can stop troubleshooting.
  • HP envy 4502: protect the cartridges don't dry out

    Hey,.

    as stated above, I have a HP envy 4502.

    How can I protect my cartridges don't dry out? I can't find it in the manual.

    Is - it really is enough only to turn the printer off or do I have to print every week?

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    Hi Wark,

    There is no need to try to protect your cartridges don't dry out, unless you plan to leave the printer idle for more than 2-3 months.

    In the printer, the cartridges are capped so that a wet environment is maintained around the print head.  This usually prevents healthy cartridges unless the printer is left idle for a long time.  In general, printing systems are designed to resist being idle for 2-3 months, because this can happen if a printer is used in a classroom and the school closes for the summer holiday period.

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  • HP Envy 4502: printer connection on my laptop wireless problem

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    Help, please

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  • Jam of transport

    I received a fax and then I had a paper jam. After that, I had a carriage jam. It is stuck to the right. I need my problem fixed soon. Thank you!

    Hi again!

    Here are some Troubleshooting paper jam for your printer, and here are the transport jam solutions.

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    Hi @JaneDeere,

    Welcome to the HP Forums!

    I noticed that you are trying to scan multiple documents in a single file on Mac OS 10.6/HP Envy 4502. I'm happy to discuss this issue for you!

    Please, try the steps in this guide, How to scan (OS X 10.6). Choose Scan with HP software, scroll and select, how to scan an original of several page in one file, and follow the instructions.

    I hope this is the answer you are looking for!

    "Please click the Thumbs up icon below to thank me for having responded."

  • HP Envy 4502: Installation

    I can't install the info on the HP disc function does not work on my laptop. Download the details by the way?

    Hi @Frankiebm,

    Thank you for visiting the Forums from the HP Support! I understand that you are interested in the software and drivers for your HP ENVY 4502, you run the Windows Vista operating system. Please click on the link below to download the drivers and full software features:

    HP ENVY 4500 e-all-in-One Printer series full feature software and drivers

    I hope this helps!

  • HP envy 4502 not connect to the printer

    Hello, I bought the HP envy 4502 for College this fall semester. My apartment complex has free WiFi and lets my computer and laptop to separately connect to free wifi. I have first installed my printer that I was instructed to do. Then, when I download the installer on my computer it downloads perfectly. However when I move 'install' on my computer my printer is not found. I went to Wal-Mart, thinking that if I bought a USB cable, it would solve my problem. I plugged in the computer and the printer with the USB and printer 'ENVY 4500 series' has been designated now connected via USB. Now, the next step was to configure the device. My printer is not set to join the wireless network. "The device is not accessible. My Hp product registration was a success, however, I forgot to add my HP printer connected account. I looked on other forums, and because I live in an apartment the IPS are slightly different because the wifi is used throughout the complex. When I manually setup wifi with the same ip addresses, connectivity still does not. I really need your help. I paid a lot of money for this printer wireless and school starts soon. I need this printer! I downloaded the latest driver. I have Mac OS X 10.8.5. Also is it possible to use my printer as a wired printer wireless with my USB cable?

    Hello

    I haven't used a MAC in 10 years so I can't help you with MAC issues.  Your PC has a USB 2 port, so you should be able to connect the MAC to the printer using the USB 2 cable.  Follow these instructions.  There seems to be a lot of warnings I have gottcha.

  • HP Envy 4502: Wireless printing/scanning issues

    Hello

    I brought a new printer two weeks ago, it is a HP Envy 4502. It works very well and I have no real problem. I set up and connected to my wireless router to be able to print and scan wireless.

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    Hello @Diana90!

    Thanks for getting back to me so fast!

    With the additional information that you have provided I'm sure I know what the problem is.

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    Thanks again for posting!

  • Photosmart 5520. Jam of transport

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    HP Technical Support call case form:

    https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

    Or, if all the steps have been completed, we could get a replacement from the store according to the third party provider return policies. I hope this helps.

  • On Envy 4502 error code

    My new 4502 envy was working fine until I loaded the software on the drive.  Now, I try to print, and it gives me junk on the paper and then stops and gives me the 0XB3B207B6 error Code.  Can someone help me get out of this mess?  I can't even stop the printer according to the normal procedure.

    Hi CowboyKen,

    Welcome to the Forums of HP Support! I see you found an error on the front panel of your HP Envy 4502 code, once you have loaded the printer software, the error code appeared.

    I would like that you start here: "Problem with print head", "printer failure,' 'Ink system failure', or '0 x.' r 'C2 '.... "Control panel displays error on the printer

    «Because there are many variations of these "problem with print head", "Printer failure," or error messages 'Ink system failure' and alphanumeric codes, we have provided guided a few steps to help you troubleshooting document for your mistake right.» Select the statement that best fits your situation. »

    Please let me know the results, I'll watch for your reply.

    Thank you

  • HP Envy 4502: HP printer Envy 4502 & Windows 10

    I've recently updated to windows 10 and my HP Envy 4502 printer will not print.

    I removed the drivers and downloaded new drivers and software, but still the same. I can run a test print and all others using the HP printer Assistant, maintenance of your printer, I can print a Diagnostic print quality report. So this shows me that the printer driver works OK just that the interface of any software to print is not.

    When I use other milder like Microsoft word and Notepad of paper but coils I get nothing printed on the printer.

    I use wifi to print so no direct wiring is connected, but as it seams above prints without it during a test print for not being the problem.

    I have another printer of another brand and it is even.

    Can someone advise?

    Thank you

    You nailed... I did as you say and manually selected HP and HP Envy 4500 Series and it worked.

    Thank you so much happy... \m/

  • Jam of transport on C7180 all-in-One

    I had an all-in-one operation until I tried to remove a paper jam.  After removing most of the paper to the back by following the instructions, I noticed a few pieces under one of the rolls and had to use a pair of tweezers to remove from the front. I am stil a message 'clear jam of transport' and the printer does not stop correctly. Before that, the only snafu was that the printer would not always print "fast draft" of some Web sites.

    So far, I tried to disonnecting the printer and insepecting of the front and back. I can't see scraps of paper inside. Any ideas on something else I could try?

    Denny

    Success!

    To this document, has been the key. On one of the steps, I saw the carriage freely return movement to the left and then dock on the right. I moved and then gently it leaves and voila a piece quickly to the top of the paper became visible. I would have NEVER been able to find it without moving its position anchored to the right carriage return.

    http://support.HP.com/us-en/document/c00042632

  • HP Envy 4502: Will not recognize HP Envy 4502 when you try to print from Acer Chromebook

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    I am able to print wireless HP Envy of my laptop.

    A definitive answer from anyone who has managed to do this would be greatly apprecaited.

    Thank you

    Hello

    It might be useful to install HP printing for chrome extension if you don't have already done.

    I've included instructions for Setup here.

  • HP Envy 4502: HP Envy 4502 - do not print all colors

    I just bought the HP Envy 4502 last night. The printer is hung high and printing. The problem is that the colors are not loyal to the screen. This isn't the pink, red, Orange and yellow print correctly at all and the Blues and Greens are lighter than they should be. I cleaned printer heads and looked through all of the settings to see if I missed something. Wal-Mart wants to return the printer just to replace the possible defective color print cartridge. Thought that I ask here before you do this.

    Thank you!

    Hello

    I would say the same thing.

    In case you want to contact HP Support by phone, call 1-800-474-6836 or click on http://support.hp.com/us-en/contact-hp

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