HP Envy 4524: Someone printingto my printer that's not me

Hello

My printer has wifi direct power off. My network is protected WPA, password has been changed. There is no physical connection to my printer.

Someone (possibly a child) is printing my printer, usually to Disney or the Excplorer Dora coloring sheets.

How is it possible to do?

Thank you

Neil

Hi Neil,

You probably wrongly registered a printable delivery menu of Apps from the printer (a regular print of contect service by HP).

Please follow these steps to stop a regular printable:

http://support.HP.com/us-en/document/c03181888

the 3rd option to stop and reactivate the Web Services would be easier to stop any planned application.

Kind regards

Shlomi

Tags: HP Printers

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