HP Envy 5530: HP Envy 5530 print show

Hello

I just finished setting to the top of my new printer HP Envy 5530.  Well, everything seems to work, including printing, except for one thing.  When I try to print an e-mail (gmail or hotmail), it print only part of the page.  In the Print Setup window, I know in advance that this will happen because I see what its about to print.  Else I feel is quite fine and the preview window also shows correct alignment.  My printer is connected to the wall.  I did the alignment of the printer twice without any problem.  Any suggestions?

Hi @WillSF,

I see that you have problems printing emails. I'd love to help you.

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click on the Apple icon and then click on System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

Try a different browser to see if you have the same results.

What browsers have you tried?

If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

Tags: HP Printers

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