5534 envy: Photo printing

Hello

I hope you can help me please I can't seem to be able to print 6 x 4 borderless prints when I go into the settings, they are all locked with a padlock sign and I can't delete them, as there are two boxes that say no border or border, I can't change this border It seems to be locked thanks.

Dave Rolfe.

Hi @drolfo,

I read your post and see that the printer properties are locked. I want to help you solve this problem. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

I have provided a document for the Printers HP ENVY 5530 - print Photos (Windows).

The padlocks are predefined options. If you change any one of the options right side, as the type of paper etc, a custom shortcut is created.

The lock is normal, just click on the shortcut you want to select it as shown in the example below.

Don't forget to click on apply.

If there is anything else I can help you, let me know. Thank you.

Tags: HP Printers

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