HP envy 5530: I can't scan and diagnosis stuck to WIA

Similar Questions

• HP Envy 5530 PSC: HP ENVY 5530 PSC will not scan and save on my desktop directly from the PSC. Help!

  Help, please! My printer/scanner/copier device will scan is no longer documents if you ask the PSC analysis directly. It will scan and I would like to save the scan on my computer if I open the icon Wizard HP printer on my desktop computer and it asks from there. Nothing has changed on this computer or PSC recently and the PSC makes still copies very well.

  When I request the analysis of the PSC, here is the error message that appears: "connection error. The computer does not respond. Check if the USB cable is attached or wireless is working properly, and then try again. »

  Some info:

  The PSC shows that it is connected to the computer and I checked the connections and everything is physically connected. I also update the PSC. The PSC is certainly connected to the internet (and without wire - the light blue, no flashing lights). I have Webroot Anywhere Secure protection for my desktop computer.

  I checked the forums here and I do not see a response. Some of the help documents are dead end links so that does not help.

  I'm not sure if this is a permanent solution, but finally, I finally solved this problem.  I decided to first unplug and then plug in my router. Then I unregistered and registered with Windows 10, your previous recommendation. Then I started from scratch - unplugged everything related to the CFP and also deleted the previous PSC software installed on the computer. Then I plugged in the printer and re-downloaded software. Tested to request a scan of the PSC and it worked - double checked by stop and to remit all running and I tried to request a scan of the PSC again and it worked again. So, it seemed to be a combination of renewal with Windows 10 and setting up of the PSC from scratch, to solve this, at least for me. Thanks for your patience! I don't think something regarding my download Windows 10 had something to do with mess up the signal from the PSC to the computer and I had to put fresh once again.

• HP ENVY 5530 - How can scan multiple pages into 1 pdf file?

  Hello

  Can someone tell me how to scan multiple pages into one pdf document.  Currently, I can only 1 page per pdf which is not ideal for large documents.  I have a HP ENVY 5530 and am running windows 7.

  Many thanks in advance,

  Hi Bert1,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you encounter some problems when trying to scan multiple pages into a single file. I did some research and I found a great Charter which will explain in detail How-to Scan: Windows 7.  Once you have the document open, please scroll down until you see the part dealing with the digitization of several pages in a single file.

  I hope this helps with your question.  If by chance you need more help, feel free to write me again. I'm always happy to help you.

  Thank you for your time.

• HP envy 5530: impossible to activate scan of the computer!

  I have a macbook air and I wanted my hp 5530 for a few years and it has worked very well. Then I was unable to scan directly to my macbook, so I followed the instructions of troubleshooting - uninstalled the hp software and then re-installed. After the 3rd re - install, scan to computer worked for a day and now I can't do it again!

  I can't check the box 'Enable the scan of the computer' in the hp utility - WHY? Can someone help me please no copy and paste the instructions of troubleshooting, I read the already. What do I have to uninstall and reinstall again?

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• HP Envy 5530: Error server connection HP Envy 5530 trying to send scan / /wi - fi WINDOWS 8.1

  Reader threads does not help me.  Go to the proposed link does not help me.  I have given limited because wi - if is so expensive and I have no other options.  I tried Windows 10 and worked my way through all the messages of error except one.  Did not want to face once again and got rid of him, to get my last backup.  Very well. All right, EXCEPT that I can not scan from my printer to my laptop (HP).  When it comes through, it is only a small part of the page.  It was a document, but I tried photo.  I can't scan to e-mail.  SERVER CONNECTION ERROR. I stopped and restarted everything.  The only way I can get a scan to my laptop is to initialize it ON my laptop.  I desperately need a 'real user' answer, not an answer computer-speak.  I can't browse any information written due to the use of the data.  The drivers are all up to date on the news on the computer.  After fighting Windows 10, I have no patience!

  Hey @GRAMMIEBUD,

  I see you are having a connection to the server error when you use the Email scanning on your desire 5530 e - all - in - one printer. I can help you with that.

  To clear the error:

  1. On the printer, click web services icon in the upper left corner of the screen.
  2. Click on the gear.
  3. Click on delete Web Services.
  4. Click the web services.
  5. Click on Setup and Yes.

  At this point, you should be able to activate and use the Email scanning on your printer. Please let me know the results of the rest of the foregoing. If you can use the scan to e-mail, click on accept solution. If you appreciate my help, please post it by clicking the thumbs up icon. The two icons are below this post.

• HP Envy 5530: HP Envy 5530 not print or scan

  I had my printer for a few months and have had no problems with it at all. I printed the 25 pages of back and front panels, less than a week ago. Now it won't do anything. I tried to scan, it says 'connection' and will never happened. I tried to print from my Chromebook, it won't. I tried printing from my iPhone, it won't do it either. I tried to send a printjob to enamel of the printer, in 10 minutes, I get a "failed" email It does not scan to e-mail or computer, but it is copy/printing. I tried to unplug. I tried to disconnect the wifi. Going back through all the set up again. I am at a loss.

  Hey @7radiant13,.

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with printing your urge to 5530. I can help with that.

  To start make sure the printer is plugged directly into a wall outlet , not a surge protector. Once it's done:

  1. Turn the printer off.
  2. While the printer is turned off, unplug your router for a minute.
  3. Once your router works again re - turn on the printer.
  4. On the printer, click wireless icon in the top middle of the screen to display.

  Now the following troubleshooting steps depend on what you see on the screen.

  • If you see a line indicating "status: not connected", then the printer connects is more to your wireless network. To fix this click on settings and then scroll up to the wireless configuration wizard. After you run the wizard to your printer will still once connected to your wireless network.
  • If you see a line that says "status: connected" and the IP address starts with "169.254" while the printer does not receive an IP address from your router. You will need to contact your Internet provider or one that provided you your router to solve the problems of the router.
  • If you see a line that says "status: connected" and the IP address starts with "172" while the printer is probably connected to a network of comments. You will need to contact your internet provider or the one who gave you your router to disable the network of comments.
  • If you see a line that says "status: connected" and the IP address contains all other numbers, then the printer is properly connected to the network.

  If you have a situation like the fourth point above and then to see what the printer goes to press home to return to the main screen. From there, tap the icon of web services in the upper left corner of the screen. If you have a line that says connected the printer is properly connect to web services. Try sending an e-mail to the address of the ePrint on screen printer. If this prints then there is something wrong with Google Cloud Print.

  For iPhone, you want to make sure that the iPhone is connected to the same network as the printer. If it is and you are unable to print, then you will want to contact your internet provider and make sure that the multicast is enabled on the printer.

  Please let me know how it works for you. If you have any other questions, please let know what happened when checking the above and I'll have a better idea of how to help you.

  I hope this helps and I hope you have a great weekend!

• How can I scan and collect documents face two pages multi with the HP 6700 doc feeder?

  Hello

  I have an OfficeJet 6700. I need to scan documents of several large double-sided pages and want to use the automatic charger. I see nothing in the software to be able to analyze one side of a pile of pages, return them manually, then analyze the other side, and have the pages in a single document. It seems to me that this would be a fairly routine business need and also an easy enough task for software realize (just put each page second in order - basically the opposite of manually printing on both sides) so it makes me think that I must be missing something. Can anyone help please?

  Thank you very much.

  Hello MN42

  The 6700 Officejet does not a duplex ADF to allow you to scan a two-sided document. Copy/scanning duplex is supported only in the glass on the model.
  
  I suggest that you are looking to buy a printer Officejet Pro (for example, the Officejet Pro 8600 N911g) If you are looking for the digitization of documents front / back, through the ADF. You can also look for third-party software that supports what you're looking for.

• I can't scan and my says hp solution cannot run because the device is not complete

  I use windows 7 64 it. My printer is HP Photosmart all-in-One Printer - C510a eStation. I use a laptop and a wireless network. Earlier my printer wasn't working, so I reinstalled the program using the cd, but now the hp solutions don't work and I can't use the scan operation. When I try to use the scan on the zeen function it just says: I am unable, and to use the software of the printer came with. I don't know what to do. I have to be able to scan, but also print. I don't want to uninstall or reuse the cd because it took hours for me to feel like work. Please help and thank you

  Hello frustrated_37,

  Based on the description of yourself, I recommend 2 steps mentioned below...

  1. Run the s/w CD, you will be prompted with options such as adding a device, install more software etc... Click on "Install more software", click on "HP Solution Center" if it is present.
  2. Root access file middle for scanning to work. To do this, you must click START > computer > program (x 86) > HP > Digital Imaging > Bin . Locate the hpiscnapp.exe file, do a right click on it and then "send to desktop" > Desktop (Createshort Cup).

  Double-click the created short that would open the scanining interface.

  Kind regards

  Jabzi

  Help the community by marking this post as a Solution If it has solved your problem!.

  If my post helped you somehow, please click on the blue KUDOS star under my name!

  Although I work for HP my messages and responses are mine.

• j105el envy: envy of hp can not right and made a left click at the same time

  my hp touchpad cant hp envy envy cannot not right and made a left click at the same time. I don't know if it's a driver. because of this I can not play games like GTA cause I need do a right click to aim and left click to shoot. is there a solution to this

  @gwatanaj ,

  Hello and thanks for the display on the HP support forums.  Here is a link that may be useful.

  HP laptops - use and troubleshooting of the TouchPad and ClickPad (Windows 8)

  What you are trying to do may not work with your touchpad.  Normally when it is best to use a mouse.  The hardware is built to be different and you might find it easier to work with.

  If you need help please post back.  First of all, check out this link.

  Tips for the "very best question.

  So, please indicate your model full and product number.

  I hope hear from you soon.

  Thanks again and have a great day.

• How can I scan and print from HPB110A all-in-one for windows 7 in windows 8

  Hello

  You have a problem with my HP all-in-one printer, which has been used for my old laptop in win 7. The new laptop has win8, how can I use the all in one win8.

  WIN8 does not recognize.

  I need to scan a document to my laptop.

  Anyone who nows a solution for this.

  Thanks in advance.

  Hello

  Install the printer software on Win 8 of the link below.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132&LC=en&cc=us&DLC=en&sw_lang=&product=4022343

• HP Envy 5530 question about Online versus WiFi and access by HP for ink monitoring program

  Hello

  I am new here and also back to the program monthly fresh HPs for the programme of replacement of ink as well, I tried to find the answer to my question but could not.  Then...

  My question is, as I don't have a WiFi router (used for tv, netflix etc. at all hours of the day) to use my new HP printer Envy 5530, and given that I am enrolled in the program of ink, this means that my computer itself must stay online 24/7? Or just have my WiFi on 24/7 gives the printer access, it must be monitored by HP for its ink for the monthly subscription levels to be enrolled in the program of HP ink?

  Thank you

  PhyAnnie

  Hello

  No need to be on 24/7. Whenever you turn on the printer, it will connect to HP Server you set up normally (you can print, scan, and send it to print).

  Kind regards.

• HP ENVY 5530: HP ENVY 5530 in offline mode

  Hello

  I had my HP ENVY 5530 for about 6 months, and since the beginning, whenever I print something, I would say that my printer is offline, so I have to restart the printer to print something. The printer works fine with my iPad and my S4 galaxy. In addition, my roommate has the same printer, and I have no problem with that impression. Any ideas why my printer hates my computer and wrote her off-line all the time. It really starts to get boring now.

  Thank you

  Hello

  I think that something to do with the IP address. Your printer can take any available within your network IP address after turning power. My printer has had similar problem, and after giving it a fix IP address, the problem has. Now, please, try:

  b press the WiFi, to register its IP address.

  (b) press settings, then press the bottom of the screen following

  (c) Adnaced touch and select manual IP settings

  (d) give a greater number (more than say 200 - keep the first 3 parts, replace the last part)

  It will be given to zero/reset and should be allowed from there

  Kind regards.

• HP Envy 5530: Scanner images of the original document splitting

  I'm scanning for the first time on the 5530 and the scanner has split an image into several parts, rather than an image analysis. It also seems to be able to identify other images on the source document and scan them as individual items. While this could be very useful sometimes, this isn't what I wanted to do.

  Hello

  From the HP Envy 5530 software click on scan a Document or Photo.

  Define the scan size as required.

  Click the Advanced Settings button and uncheck Auto framing, and then confirm the changes and restart the analysis.

  Please let me know any questions,

  Shlomi

• Complete the features of my printer office pro jet L7780 does not (scan and fax)

  I can not scan and cannot fax.  I have no hp Solution Center to my office jet pro L7780 printer. When I tried to reinstall the software for windows 7-bit, I got an error message stating MSI > MSI_BPD_Scan.  I followed the instructions how to solved the problem by selecting run, and then type MSIexec / register but the file is not found in my system.

  Hi sschocker,

  Have you followed the steps in washing I provided?

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem

• I have a Photosmart Premium c410 series. My hp Solution Center does not work, I can't scan.

  Operating system is Windows Vista, the error message says to reinstall the printer using the installation disc.  (I did several times).  Really need to scan, but don't know how.  States of printer to the computer.  This is not the case.  my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

  Hello judieKay

  Would you please provide the full model number? For example C410a. Some models are slightly different from each other and I want to assure you to give you specific information. How can I find my model number?

  Regarding the error, I checked and the following instructions should work on all models of the C410. The following instructions are for the "cleansing" or "cleaning" your computer HP printing software. This should allow you to perform a new installation of your printer and should fix your mistakes.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer