HP ENVY 5530: My HP PRINTER ENVY 5530 ACCOUNT

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• on 'code printer' add my printer to my account of "eprint center."

  Hello.

  I have a printer connected to the web, named «premium with touchsmart» web

  the "eprint center" site says you can add the printer to your account with the "printer code", but I don't see it on my printer.

  my printer has "code printer?

  Thank you

  Miki

  Hey, Miki - great question.

  Currently the Web of TouchSmart from HP Photosmart Premium all-in-One Printer using the printer code.

  However, you can add the printer to your account ePrintCenter without code printer by following these steps:

  1. click on the Add Printer button

  2. in the printer to add to your account window, click the radio button "I don't have a code to printer."

  3. Select the "I have a HP Photosmart Premium with Touchsmart Web (C309A). No code necessary printer! "option.

  I hope that help - let us know if you have any additional questions. You can also watch the Print Apps Faq and help to the www.hpeprintercenter.com for more information Print Apps.

• blocking server spooler print when give print from domain account

  When a domain gives impression then the print server spooler user hang from person able to print in order to restart the print server address

  Hi Rakeshco,

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows XP Networking forum.

  http://social.technet.Microsoft.com/forums/en-us/category/windowsxpitpro

  I hope this helps.

• Print queue problems accounting program

  With queue problems when you try to print from accounting program (MYOB), will not print on a printer, pdf nothing. Other documents on the computer outside of the MYOB program print correctly.  does not display an error it just wraps and there is nothing there and then disappears. It worked fine till last updated the myob program and now have the problem. MYOB support have not been able to sort but either, they say it's to do with Windows Vista as queue is a part of windows interagal.

  Hi Leanne,

  You can try to uninstall and reinstall the printer drivers.

  Step 1: Uninstall the drivers from Device Manager.

  a. Click Start and type devmgmt.msc, and then Enter. The Device Manager window opens.

  b. expand printer in Device Manager device.

  c. right-click on the sound card and choose uninstall.

  You must also uninstall the drivers of devices in programs and features, so that it uninstall the software completely from the computer.

  Step 2: Uninstall drivers form the programs and features.

  a. click on start

  b. type appwiz.cpl in the start search

  c. Locate the printer driver package and the same uninstall.

  d. restart the computer and check.

  You can also check out the support of Canon at following link and download the drivers available for the printer.

  Drivers Canon & downloads.

  Hope this information is useful.

• Print spooler not accounting... I used the "Microsoft Fix It", but did not work... help me please.

  Service print spooler finished unexpectedly. This has happened to 8 hour (s).

  Try the hotfix in the following article to see if it helps to solve the problem: http://support.microsoft.com/gp/printing_problems.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Unable to print from the second printer shared user account.

  I have a new computer laptop windows 7, connected via a WiFi router to host the desktop in Vista and an HP photosmart printer.  The laptop is set up for two users and all the options of sharing files & printers, including auto detects, etc...  The admisistrator can print via the wireless network, but the second user cannot.  When troubleshooting and attepmting to find and add a printer for the second user, the error message 0 x 00000002 displayed after it says that it cannot find the printer.

  Check out these 3 sites, they should be able to give you all the information you need to solve your error message 0 x 00000002.

  http://www.zolved.com/Synapse/view_content/22774/Error_code___0x00000002_Windows_could_not_load_device_compat

  http://pcsupport.about.com/od/findbyerrormessage/a/stop0x00000002.htm

  http://www.windowsxpregistrycleaner.com/Windows-Vista-error-code-0x00000002.html

  I hope this helps!

  Brett M.
  Windows outreach team

• HP-Print-37-ENVY 5530: change eprintcenteraccount

  When I move one printer on another account eprintcenter can I keep the same emailadres to print on the printer?

  Hello

  Unfortunately no, you can not reuse/recyle it. In my opinion, after several months (6 or 12 months with no activity) you may be able to re - use.

  Kind regards.

• HP Envy 4500: Claim Code problems. The printer is already done.

  Hello

  I am trying to add my new HP Envy 4500 to my account connected to HP, but when I enter the claim code, I get "the printer is already claimed. "In order to claim this printer, you must remove the previous owner.  Looking through the forum, it seems to be a fairly common problem.  I disabled / re-enabled web services to get a new code to claim, but it gives the same result.  I even reset the printer default and tried.  This time, connected HP indicated that it had saved my printer successfully, but when I go to the devices tab of the web page I am greeted with the message "it looks like you have not added all devices connected HP account".

  Any advice would be greatly appreciated, I'm hoping to use the instant program of HP ink, but unless I can add the printer to my account, I will not be able to.

  Thank you

  I managed to get this working afterwards by registering a new user account with HP with a different email address.  Not an ideal solution (and apparently not a rare either) but at least it works now.

• hpenvy5535: printing from Ipad to the Hp envy 5535

  just installed 5535 HpEnvy printer to my home network. Printer works fine from my PC but the woman can't seem to get the printer to work from his IPad. We are not tech savy. Instructions step by step would be appreciated. It has Hp app on pad.

  GABOB

  Welcome to the Community Forum of HP.

  You can take a look at the following collection of suggestions:

  Add the printer device

  Essentially, you must have installed printer (printing software), an account connected HP ePrint bits, put in place and - finally - an "app for that" on any device that needs one.

  Sidebar:

  If you have not installed the software of full functionality for the printer for a while, say several months, you can take this opportunity to resintall it cases have been updated.  Your choice.  The instructions are in the document.

  I hope the instructions are not too muddy to follow.  The smile.

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• HP Envy 4501: HPeprint is not available

  I have two 4501 eprinters installed on my home router.  I have two laptops of chrome which are both configured to print to a printer.  Both printers have been working for some time on the two computers.  A few days ago one of the printers displays the following error message "HP eprint not available at this time" when I tried to print.  The other printer on the same router works fine, computers.  I have other devices connected through this same router and they work fine.  I have no problems with the router or on the internet.  Why just the one 4501 printer?

  Looks like you might run low on ink to color as well.

  The site that you are referred to as is hpconnected.com. The claim code is numbers and letters to the e-mail address of your printer before ' @hpeprint.com '. You will find by clicking on the icon of web services on the printer again.

  That said, we should not follow the steps above, except if you want to customize the e-mail address of the printer to something that is easier to remember.

  Given that web services have been removed and active, we will need to add the printer to the main gmail account. Doing so connect to this account and click on this link to add the printer to the account and share it with your other Chromebook/Gmail accounts.

  Please let me know if this allows you to print from your Chromebooks on this printer. If you have any other questions please let me know what happened when you followed my instructions and I will be able to help you further.

  I hope that this helps with printing and I hope you have a wonderful evening!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• LaserJet M1212nf MFP: Setting up printer blocked by the administrator

  Hey. I've updated to win 10 - now try to install the printer LaserJet have disabled Kasperski, but still get the msg: an administrator has blocked you from running this application. For more information, contact the administrator.
  Pls help.
  Thank you

  Good afternoon @Wogla777,.

  It is a great location for extra support! I see you are having problems installing the printer software. I'd be happy to help you.

  I have provided with steps to unlock the hidden administrator account and the installation of the printer on this account to see if this will help this situation.
  
  Note: Do not connect the USB cable until you are prompted during the installation.

  • Go to your Start menu and in the box "search programs and files", type CMD.
  • CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  • Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  • Then, close CMD and then restart your computer.
  • When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  • If your computer automatically connects to your account after the restart then go to your Start menu and click on the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  • Under the administrator account, install the printer software.
  • Test the printer.
  • To disable the Admin account start at step 1 and type net user administrator / active: No..

  If you still experience this issue, it may be the user's profile. Create a new user and try to install the printer on this account.

  • Open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
  • Click on manage another account.
  • Click on create a new account.
  • Install the printer on this account.

  To say thanks, you can click the 'Thumbs Up' and if the question
  is resolved you can click on the button "accept as a Solution.
  Please let me know the results. See you soon!

• HP Envy 5530: I replaced the black cartridge in my printer. She refuses to print in black only now.

  I ran all the standard tests. Black printing will produce only on cartridge color if used singularly. Print heads have been cleaned. Printer has updated its auto preset and no analysis of a printed item will be printed nor will be a printed document or the other. All prints have tried so far were in black ink. All worked perfectly until the change of the ink cartridge. Replacement cartridge used was a standard 301 HP black cartridge.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882/document/c03765731/

  Let us know.

• Print from 3rd generation iPad without internet HP Envy 4500 or 5530 or?

  I'm trying to help a friend who is a senior and has no computer or ISP.  She will receive an iPad tomorrow 3rd generation that is wifi and cellular.  I'm trying to minimize its costs and to believe that she can manage with just cellular data for email little and surfing, she must do to keep in touch with his doctors due to health problems.  She tells me that she wants to be able to print.  With no wifi and no ISP (at least to start) and no way to connect an iPad to a printer with a cable, I searched for a way to print.

  I came across a YouTube video where the guy he says he can print with certain HP printers on your iPad or your iPhone when in a vehicle and away from any wifi.  It calls the function in some printers HP called "direct print".  He referred to HP 5520.  I'm looking at HP 4500 or HP 5530.  I can't find references to "direct print".  Is there another name?  I read in the Forums of Apple that the Envy of printers range are capable of a direct impression of iPhones and iPads.  Is this true?

  Then, before I have buy for my friend, I need to know if it is possible what I want to achieve.  She will be able to print directly to one of these printers (or anyone) by selecting it in the wifi network offers?

  I tried to read the info on the HP website and there are references to send documents to the printer via a kind of HP Server, and even if this can work, it sounds more heavy for her.  She is a total newbie to computer and although I'm not, I have to be able to go home and raise his iPad and running and I want to give him a way to print.

  It goes without saying that what she need is a printer/copier basic and inexpensive, and I'm hoping to get one for around $100...

  Thank you!

  Hi there and welcome to the forum. The feature you are referring is called "Live wireless" and want 4500 both want 5530 have this feature. When a printer has a wireless direct printing capability means your WiFi (smartphone, Tablet, laptop) compatible devices can connect directly to your printer wireless network without using a wireless router or access point. This sounds like it would work perfectly in the case of your friend who has currently no ISP. Here is a link to a web page that says wireless direct printing in more detail http://www.hp.com/global/us/en/wireless/wireless-direct.html

  I hope this information is useful and feel free to post on the Forum with other issues.

  Best.

• eprinting impossible if printer standby

  Printer (HP Deskjet 3520) is connected to the network, but users cannot access if the computer is not turned on. Thanks for your help.

  Hey Otterlou,

  Sorry to hear that you still have problems printing directly to the e-mail address you have set up.

  If the printer is on the network, it is able to connect to the ePrint service? If you have registered your printer to ePrintCenter, sign in to your account to see detailed information about the print jobs and errors and display the status of the connection:

  
  

  • Connected means that the printer is on a network with an Internet connection active and able to communicate with the HP servers.
  
  
  • Not connected means that the printer is not on a network with an active Internet connection.

  To update the connection status of your printer on ePrintCenter, use the button refresh, under the name of your printer on the site. Do not use your refresh button of the browser, because that will not regenerate reliable connection status of your printer.

  Note: If you use a USB cable to connect your printer to your computer, you also need to connect the printer to the Internet to use ePrint. HP ePrint requires an active network connection to the printer. HP Web Services are temporarily unavailable , we hear that the HP servers are not available.

  In some cases the following may be required for ePrint address connectivity issues:

  Simple corrections - first try these easy steps:

  
  

  1. Turn wireless off and then on again (under configuration > wireless menu on most printers)
  
  
  2. Turn the printer power off and then back on
  
  
  3. Make sure you have an active Internet connection. You can refer to "Connect to the Network," (in the ePrint > ePrint troubleshooting section) or "Print apps won't launch" (in printing applications > Troubleshooting Print Apps section)
  
  
  4. Turn your router off then on again (most routers do not have a power switch, so simply unplug the power cord at the back of the router and then plug it in again.) It may take a few minutes for the router power on and reconnect to your network).
     
     1. While your router is shutdown/reboot/reconnect, you will lose Internet connectivity Wi - Fi and wired connections to your computers. Close all the files that are stored on hard drives on a network before you reboot the router.

  
  

  Confirm that your printer and your router to update firmware:

  
  

  1. Check updates for your device:
     
     1. Depending on your model, look for the updates using one of the following options on your device: 1) select the ePrint icon/button > check [Product] updated; (2) configuration > Preferences > product updates; (3) configuration > Web Services Configuration > product updates; or (4) settings > tools > updates
     
     
     2. In some cases, the unit may require reboot a second time after an update of product to reconnect. If you experience connection problems after an update that is not resolved by a reboot of your printer, delete and re - enable Web Services.
  
  
  2. Look for the firmware for your router updates
     
     1. Check your router help documents or the Web site of the manufacturer of your router for more information on how to find and apply the available firmware updates.

  
  

  The problems of connectivity to Web Services:

  
  

  1. Delete and then reactivate Web Services on your printer
     
     1. This delete your printer from your ePrintcenter account and give you a new email address/request code for your printer. (The code that is the part of your printer to the left of the sign e-mail address @.) You can then add your printer to your ePrintCenter account and complete any installation of App ePrint/Print.
  
  
  2. Restore the default settings on your device. Follow these steps on your device:
     
     1. Delete Web Services
  
  
• Restore the default settings (this is usually found under Setup > Tools menu)


• Initial re-do of your device and add it to your network


• Re-enable Web Services


• Once the Web Services information sheet printing, use the printer claiming the code to add your printer to your account on ePrintCenter.

I got this information under the tab helps in troubleshooting of ePrint www.eprintcenter.com

Please let me know if you need more assistance,

Thank you

• How to enable web services and search for printer email address

  I am trying to sign up for the monthly INK from HP.  As part of the application, they ask me a CODE.  However, I can't CODE because I am advised that my Web services are not enabled.  How to enable Web services so that I can complete my application?  Thanks for any help you can offer me.

  Hello

  What model of printer you have?

  Assuming your eprint-enabled printer, please follow the steps below to connect to web services and get your email from the printer.

  To find printers e-mail you need to enable web services from the front panel of the printer. It is normally a button on the front panel or an option in a menu.

  The printer will be connected to your WiFI network, and once the device is activated, it should display a page with a code composed of letters and numbers. It is the e-mail address of printers (when you add a @hpeprint.com to it).

  Once you have this, go ahead and configure a connected HP account and register the printer to your account. This will allow you to manage settings of the ePrint printer but also to track the history of the work.