Print queue problems accounting program

With queue problems when you try to print from accounting program (MYOB), will not print on a printer, pdf nothing. Other documents on the computer outside of the MYOB program print correctly.  does not display an error it just wraps and there is nothing there and then disappears. It worked fine till last updated the myob program and now have the problem. MYOB support have not been able to sort but either, they say it's to do with Windows Vista as queue is a part of windows interagal.

Hi Leanne,

You can try to uninstall and reinstall the printer drivers.

Step 1: Uninstall the drivers from Device Manager.

a. Click Start and type devmgmt.msc, and then Enter. The Device Manager window opens.

b. expand printer in Device Manager device.

c. right-click on the sound card and choose uninstall.

You must also uninstall the drivers of devices in programs and features, so that it uninstall the software completely from the computer.

Step 2: Uninstall drivers form the programs and features.

a. click on start

b. type appwiz.cpl in the start search

c. Locate the printer driver package and the same uninstall.

d. restart the computer and check.

You can also check out the support of Canon at following link and download the drivers available for the printer.

Drivers Canon & downloads.

Hope this information is useful.

Tags: Windows

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    ------------------------------------------------------------

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    ------------------------------------------------------
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