HP Envy 5534: Improper shutdown, cartridge delivers, paper jams

I tried to print something, and I put the paper in (which was already very slightly bent) and you press on print. While it was printing, all of a sudden unusual noise you could hear then I pressed "Cancel" and the warning that "there is a paper jam it' came.

I lifted the door to cartridges that come after the door to scan and went out the paper, the paper had a few small holes in it and has been ruffled. Then I tried to print with another, less wrinkled paper and he said ' the following ink cartridges need to be replaced: HABs. I thought it was a mistake, so I tried to take the cartridge out and put back in. He also said that there was an obstruction or jam, he asked me to move the cartridges along the metal tube that they were on and moving back again in the animation. Place the cartridges were certainly in the clasp evenly in a good way, and the cartridges that I returned permanently to the extreme right were he went into a slot. There was a sticky white substance on the tube, so I cleaned it with tissue paper. I tried again, he says a 'transport' or something was unable to move. All the time the printer came with messages such as 'incompatible with the printer' among others.

I also looked into the mouthpiece with the pinching mechanism that reveals jams paper, to see if there was something that I had missed and he was not.

So, I tried to move the cartridges again, this time with the printer off, that he had instructed the animation (and I didn't realize to make), and when I turned on it even once, he warned ' improper shutdown. Press the button 'walk' to avoid damage ', so I did. Now I don't know what to do.

Please help, I know you massively! The printer is my source of life.

There has been no recent software or driver changes. My internet connection is wireless.

Thank you very much.

The removal of lubrication is probably not a big deal, I wouldn't be able to replace at this stage.  Too much lubricant on the stem of transport can attract dust and paper fibres.  If at any time given the squeeks of transport when it moves from one side to the other, I suggest to post back here with a new topic and ask for advise.  Just a very small amount of lubricant, probably, it will be very good for the life of the printer.

Tags: HP Printers

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