HP ENVY 5640 e: HP ENVY 5640 wireless printer is offline now

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• my continuous wireless printer going offline - how can I 'stabilize' the connection '.

  my continuous wireless printer going offline - how can I 'stabilize' the connection?

  Hello gerrie,.

  What I would do is put off the printer and the router so

  -essentially them turning off for about 10-15 seconds

  -and then feed the router back on waiting for all the lights turn on completely

  - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

• wireless printer is offline

  I installed a new router and my wireless printer is offline (HP Officejet 4620. Product #CZ295A). What should I do to reconnect?

  Hi DianeS08840,

  I understand that you have acquired a new router and the printer now appears offline. I'll try my best to help you solve this problem.

  You need to reset the default printer to network and connect the printer to the router again. In this document for the wireless printing Center are the different methods of connection to the router. I recommend the Setup HP wireless Assistant.

  Once you have the printer set in place on the new router, you need to update the IP address through the HP folder on your computer.

  I hope this information can help, please let me know.

  Thank you

• Mac Book Pro and HP Envy 110F wireless printing problems

  I got my Mac book Pro for Christmas 2013 and initially had no problem printing wireless to my HP Envy 110F, but for some reason, I keep getting problems with printing to the envy of 110. We don't have printing problems with our Ipad for this printer.

  I can connect the printer to my Mac book Pro by putting 192.168.1.72 IP address in a web browser, but I get on the symbol bit offline when I print the urge. Last night I reinstalled the printer to print wireless on my mac pro book using a printer cable, which then worked well, but today the same problem reappeared.

  I'm starting to think that the problem may have started with the latest version of the update of the operating system to the Mavericks 10.9.4.

  All thoughts welcome.

  Hi @UKCheshire

  Since you are able to print from the iPad to the wireless printer, I suspect you have to something. I think that the question has something to do with the communication between the printer and the computer and not between the printer and the router. Please use the following document to solve the problem; "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X.

  If the problem persists, do not give up hope, let me know and we will work through it together.

• HP Envy 5530 wireless printing

  I recently bought the HP Envy 5530 for wireless printing after a terrible experience with an Epson wireless printer. Set up the printer on my desktop running Windows 7. The printer is connected to the desktop computer with a direct line-in (not of wifi capable office) and the printer is connected to my wireless network by connecting it to the router (Apple Airport Extreme). The printer connects, it appears so when I check the router (via Apple Airport Utility on my Macbook Pro) as well as tests of what the printer does it for wireless connectivity.

  Despite be connected to the wireless network, the printer does not register anything. I can't print from my iPhone or my Macbook Pro. The printer will work with the line-in directly on the desktop. I was wondering if what he touched, I deleted the line hoping wifi printing would be available. Not the case. The iPhone and Macbook both "send" the document to print, but nothing ever happens. All of the tools provided by HP diagnostic show that everything works fine. The router is about 10 feet to the printer and the printer indicates a high signal strength.

  If anyone has any advice or suggestions, I would be very happy.

  Hello @teedeewhy,

  Thank you for visiting the Forums from the HP Support! I see that you're running into some problems when trying to print on your HP Envy 5530 from your iPhone or your MacBook, it shows as connected but do not print. You have not the 5530 connected with a USB to your computer Windows and you have no problems.

  You should not have problems with both wireless and USB connection. There seems to be some sort of communication wireless with Mac problem, so let's go and start troubleshooting it:

  First I want to make sure that the printer is properly connected to the router Airport:

  Install your HP printer on a network with Apple AirPort

  Follow the steps and I would like to know if you are now able to print to your HP Envy 5530, I'll watch for your reply.

• HP OfficeJet 3830: 3830 HP wireless printer is offline in "sleep mode" and don't wake up to print

  I've just set up a HP OfficeJet 3830 as a printer connected to my network wireless domestic (Airport Extreme Base Station router 802.11ac wireless). I was able to print-out of my MacBook, but when the printer goes into sleep mode, it appears offline and unresponsive to print. I have to restart the printer for her to appear online and respond. The printer will be in the basement, so it would be very inconvenient down to reboot just to print it. Kind of defeated the purpose of a wireless printer. I tried to disable the sleep mode to see if it works, but sleep mode settings cannot be disabled in the printer preferences. I already spent 3 hours to solve this problem.

  I contacted HP technical support to solve the problem. The person told me restore default settings and then unplug the power to the printer and the router wireless for 30 seconds. After restarting the router, then the printer, we have connected the printer to the network with a static IP address. Who did the trick. Even if the printer is in "sleep" for several hours, it has not disappeared in offline mode, as it is done before. Problem solved for now. Hope this helps others.

• Wireless printer goes offline

  I have windows XP and a wireless Epson printer which worked for about 4 months.
  Lately the printer when I power the PC goes offline and I can't get it back on line unless I have reinstall the driver.
  I can turn off the printer on and outside, and it will stay online but if I turn off the PC and turn on the printer is offline.
  I can scan a document even with the printer showed offline, totally confused.

  [Moved from comments]

  Hi Scrollerpete,

  1. What is the model number of Epson printer wireless?

  2 did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest to run the Microsoft Fixit in the following article and check if this solves the problem.

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/

  Method 2: You can try following the steps in the link and check if it helps:

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

   

  Let us know if that helps.

• HP Color LaserJet MFP M277 Pro: My wireless printer is 'offline' on my computer when wifi works

  When you try to print a word document on my printer (wireless), I get error that is offline.  I can print on my printer from my Iphone but not my laptop.  I restarted, computer, printer and wifi, but nothing seems to help my printer back online.  I would appreciate help!

  Welcome to the HP Forums, I hope that you are @mhs15,

  I stumbled upon your post on your LaserJet M277 display offline and wanted to respond to my suggestions. See the link below and try the steps in their entirety and you should be in line with the printer at the time wherever you are finished! Do not miss step 9: other things to try!

  Printer is offline (Windows)

  If you have trouble, let me know and I'll do my best to help.

  Send me a 'thanks' for my answer to help you, or to show recognition, click the thumb upward below please! If I helped you a solution, click on "accept as a Solution.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• wireless printer shows offline and impossible to reinstall the printer software

  original title: offline wireless printer

  my printer is offline and it wont let me not reinstall the software? I also restored the computer to a date where he worked and which did not help... It works when I plug in the usb cable, but not through the wireless... but my Wi - Fi works on the laptop... operating system 64-bit of Windows 7

  Hello

  1 did you recent hardware or software changes to your computer before this problem?
  2. what exactly happens when you try to install the printer software? You get the error message?
  3. what exactly happens when you try to print by connecting the wireless printer?
  4. What is the brand and model of the printer?

  Uninstall the printer drivers and related software, and reinstall them.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

• HP Envy 4502: Wireless printing/scanning issues

  Hello

  I brought a new printer two weeks ago, it is a HP Envy 4502. It works very well and I have no real problem. I set up and connected to my wireless router to be able to print and scan wireless.

  There is a slight problem, when I turned on my printer it connects but when I try to print or scan, that he says that he can not connected, but on my printer there is a blue light to show that it is connected to the network. When this happens, I keep looking for networks again, re - connect to our, and then type the password and then when I go to scan or print it works fine. But I have to keep doing this. I put it up to our router and it connects very well... but it won't scan or print... I have to re - enter our password to get the printer to print or scan.

  Any guys help?

  Hello @Diana90!

  Thanks for getting back to me so fast!

  With the additional information that you have provided I'm sure I know what the problem is.

  Your printer is not like your computer, in the sense that it will not re - connect to your network automatically once it has lost connection. The printer technology isn't quite as sophisticated. The printer will be held right on the wireless settings that you entered and assume that it is still connected. If you disable the router off, the printer is always kept on the parameters he used before. He will not ask a new IP address once the router is switched on again.

  I hope that all makes sense.

  The good news is, you can solve the problem by simply turning off your printer front to turn off the router, and give then the router all the time needed for a start back up when you turn it on, before you turn on the printer.

  Hope this helps!

  Thanks again for posting!

  

• my HP Envy 120 wireless printer will not print from my ipad.

  My series Envy 120 (E39A3C) is no longer printing from my ipad. The day I install it, it does print, but since that time will not. As far as I know that I have not changed anything.

  It prints perfectly fine from my PC and laptop.

  I took all the advice (I think) on the site to help HP, like switching off and on again, uninstall and then install again. Nothing has made any difference.

  I think I did!
  I missed the instructions at the bottom of the page to set up the Important printer I need to send an email to the email address of my printer. I did it now, and it seems to be able to print from my iPad on request.

  I followed your advice to the letter, but without success. But I am extremely grateful for taking so much time and thought to help me. I felt that you were willing to continue to work with him until the solution has been found.

  Thanks a lot, a lot.
  Hilsocks

• Re: Resizing of printing problems on my HP Envy 4500 wireless printer

  Is there a firmware update for the HP Envy 4500 for Mac OS X 10.6.8 users?  Expansion has worked well until recently. I solved the problem extends last week by turning the printer off, unplug from the wall, wait a few minutes, reconnect, turn on, and then you use tools to reset the printer to its default settings.  That did not work today.  I downloaded again the driver of HP and re-installed, but I can not enlarge copies.  I sw this message stream, but cannot find how to download an update of the firmware, since I'm on a Mac computer. Please notify.

  Hi @garden-2009.

  Welcome to the HP Forums!

  I noticed that you have problems with the resizing of the copies with your HP Envy 4500 printer. I'm happy to help with this problem!

  To download the latest firmware, please consult this guide, get printer updates for HP Deskjet Ink Advantage 3540, 4640, HP 4500 ENVY and HP Officejet 4630 e-all-in-one printer series.

  I would also be sure that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  Let's start with these two steps and see what happens!

  Thank you for posting!

• HP Elitebook and HP envy 7640: Wireless Printing

  My PC, printer and ipad are all connected to my WiFi network.  I can print wireless from my ipad, but not my PC. Just of goes in the qeue of the printer and does nothing until I connect the cable of the printer. ??

  Hello

  Please download and run the following tool, hope she can solve it for you:

  http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-1/HPPSdr.exe

  If not, please press the icon of the antenna (on the screen) to see: network name ((deuxieme line) and your computer network name - are the same?

  Kind regards.

• HP 4520 ENVY: ENVY 4520 wireless printer

  Printer says WiFi connected, but screen gives only COPY / SCAN / PADS / QUICK FORM / SETUP / HELP.

  When I try to print from my MACX nothing happens.

  HP web site is hopeless - States either not AVAILABLE on everything that I opened for example technical, customer service, and dosen't give any contact email (I have a hard of hearing so I used the CHAT on before APPLE the Apple Care expired Christmes, when I had a problem.)

  ALL HP technical guys advice please.

  Hi @cymruambyth,

  I don't know exactly what is your configuration, but it seems that we need to ensure that your printer is set up on your wireless network.

  First you must connect to the wireless network, then download and install the printer software. Instructions are on this page: printer Wireless Installation. If you have already done these steps, go to the next paragraph.

  Then, install the printer on a network with Apple AirPort.  Instructions are here: setting up your HP printer on a network with Apple AirPort. The steps in this document assume that you have already configured your base station AirPort Express or AirPort Extreme Base Station on your network. If you have not set up your base station AirPort Express or AirPort Extreme Base Station on your wireless network, visit the Apple support page.

  I wouldn't have to worry about firmware download now. Start with the steps above. For your information, you must select "Officejet and Printsmart,' which are like your printer ink jet printers.

  Let me know if you need more information. Good luck!

• HP Envy 4500 wireless printer: HP 4500 wireless

  Help...   I recently moved and I can't find my printer cable that goes into the decision, anyone happen to know where I can buy one of these threads?

  Hello

  It is the following?

  

  You can buy at any electrical shops in your country. Ask a cordon around 10Amp.

  Kind regards.