HP Envy 6 1080 ex the display hinges

Left hinge of my laptop screen is broken. It wasn't any kind of improper handling. He's just on a part-by-part.

I contacted the HP's Service Center and they said that this is the protection against accidental damage and unsecured. To apply for this, you must go to your retailer.

I bought this laptop from Saudi Arabia in Oct 2012 Extra stores. I am currently in India.

The warranty expires October 18, 2013.

I contacted HP guaranteed people in this regard. Apart from the generated response automatically is there was no response from the people of HP. I sent their 6 Oct. Stores Extra pair did not.

I googled "hp envy 6 1080ex the display hinges" and the first result I got was some complaints in the hp forum about hinge problems all over the world.

I came to the conclusion than that a flaaw design. If HP must take care of this, even if it's not under warranty.

I hope that someone from HP will help me.

I have forwarded your message to the right people for their review. You should hear from someone bit via private Message on this forum.

Tags: Notebooks

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    Hi JigneshDesai,

    mjhuang (honor student) released a new response Notebook Hardware on 27/09/2014 23:47

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    This answer solve your message or question?

    If so, then share the good news! Inform others that this response was helpful in accepting this solution.
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    @vreulet

    Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).



    If you are not familiar with messaging private forum please click here to learn more.



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