HP Envy 700-414: no sound through speakers

You just bought a 700-414 want to replace my 8 year PC.  My TV is used to monitor system and speaker.  For audio, the PC and the TV are connected using a 3.5 mm stereo cable.  The cable is plugged on the "audio out" on the back of the PC and to the "audio in" at the back of the TV.  Everything is properly connected... but no audio signal passes through the TV.  But if I unplug the cable and plug headphones, I get audio.  Here's the other weird part.  My TV and an old PC were connected using the same cable in the same way and worked great.  So I reconnected it the old PC to the TV just to be sure, it wasn't the cable.  When I open an audio file it worked normally, it's just like before.

Thus, the cable does not work on the new PC, but the headphones don't.  However, the fact cable work on the old PC.  If the cable works on the old PC, then I suppose I must exclude the cable as the problem.  That seems to suggest that the problem is related to the new PC.  But then why I would get audio through the headphones, but not the speakers.  I went through the troubleshooting audio standard and all settings are fine.  I have run and rerun the audio test and he said everything is normal. This baffled me.  I am hoping there is a simple solution.  Thoughts? Suggestions?

Thanks in advance

Hi again Rivalkyrie,

Thanks for the quick response!

According to the integrated video graphics specifications for your computer, the integrated graphics subsystem will automatically deactivate if the graphics card is installed. Given that the motherboard supports a connection of generation PCI bus 2.0 and the necessary 300W for the new graphics card, I recommend install the NVIDIA software first and then the installation of the graphics card. This should help your system to recognize and install the new hardware.

Please re-post with the results of your troubleshooting, and I look forward to your response!

Concerning

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