HP Envy 7640: HP Envy 7640 either analysis 2 faces after software update

Just I've updated my printer software as recommended by HP support assistant.  The new HP scanning software offers more scanning optionally 2 faces.  There is a drop-down list of "parts of the page", but there is only one option "1-side".  It is a loss of critical features.  How to restore the option?

Analysis of the issues...

Please try this scanning solution:

HP extended Scan

FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

Let us know.

Tags: HP Printers

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