HP Envy 7640: When copying using the document feeder

When I copy in black ink by using the document feeder there is a vertical line either on the left or right side of the copy. It ranges from which side. I cleaned the scanner glass. There is no line if I put the paper on the scanner glass instead of using the document feeder.

Hello and welcome to the HP support community!

Lift the tray and look at the end of the width of the scanner glass.  (Even on the side of the paper feeds through).

You will find a small slit of a window that is the same width as the window of flat glass.  Generally, you will find a piece of paper or dirt in the exact spot you see the line appear!

Use a can of compressed air, or gently move away with a soft brush.

I hope this will fix the problem!

WyreNut

Tags: HP Printers

Similar Questions

  • HP Officejet J5780: Stripe yellow towards the bottom of the page when you use the document feeder

    When using the document feeder copy has a yellow stripe down page @21/8 "from the left margin. NO problem when using the tray.

    Hi @GlennG1 and welcome to the Forums of HP!

    I see that you have lines in the ADF.  I would like to help!

    I recommend to remove the ink cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I also recommend this document:

    Vertical stripes, lines or streaks on Copies, faxes or scan

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • The line to the bottom of the page when copying using the doc feeder

    I have a jet of office pro 8500 lower thread which has just started to have a line all the way down the page when I use the doc feeder to copy. I don't have this line when I copy from the glass. There is no line when I print. I cleaned the glass and the doc feeder roller. Any answer how to stop this. Thanks for any help

    It is probably a small spot on the glass used in the ADF for scanning. See Figure 5 in this document, which is the surface of glass that must be cleaned.

  • OfficeJet Pro 8600: Officejet Pro 8600 leaves black lines on docs scanned when using the document feeder

    This is the second HP Officejet Pro 8600 I had - one was replaced by HP, after that the same issue arose.  I tried to clean the entire unit, but we still get a thin black line running vertically down the page.  This line is divided into sections of 1 "and 2.5" in length.  Sometimes I get the fine line and then almost a shadow line that is parallel.

    Any suggestions would be very appreciated I have scan documents to PDF format and it's hassle to put everyone on the flat for scanning.  I use the charger of the doc on a daily basis and wonder if this could have something to do with the lines.

    Thanks for any help.

    The question is a spec on thin (~ 1 "wide) glass to the left of the main bed scanner.  Clean this area as described in this document.  It can be difficult to see the affected area, a bright flashlight which is held at an angle to the glass can help find the place.  Even a very small spec on the glass can cause a black line when using the ADF.

  • HP Officejet Pro 8600 Premium - black line on pages that pass through the document feeder

    Hello! I have a HP Officejet Pro 8600 Premium. Any time that I scan, fax or copy via the document feeder a black line appears on the document created. Anyone know how to fix this?

    Thank you in advance,

    Lynn

    Hello Lynn_Fritschi.

    I see that you encounter errors of quality on your prints when you use the Officejet Pro 8600.

    Here are two links that should be useful for you. The first is to support your product page and the second is a document that explains errors output quality and the ways to solve them.

    HP Officejet Pro 8600 Support

    Vertical stripes, lines or streaks on Copies, faxes or scan

    Please let me know if they help you.

    -Chauntain

  • When I use the printer icon in Firefox, it is pre-set to 10 copies. How can I change this default single copy. Thanks for any information

    When I use the printer, in the upper left corner icon, it is automatically preset to 10 copies. I want only default copy. I can change it to one, but when opened, he's back to 10.

    Number of copies to print is not a parameter that Firefox is supposed to be saving, and I've never seen a preference for this in Firefox preferences panel hidden - about: config.

    Try of the reset described here and reset all the preferences for this printer:

    http://KB.mozillazine.org/Problems_printing_web_pages#Reset_printer
    Be sure to restart Firefox before you see if doing this reset solved your problem.

    If it solves your problem, please click the button solved it next to the answer that meets or solved your problem of Firefox support, it appears when you are connected, so this thread is marked as solved to help other users who may have this same problem.

    If that does not solve your problem, and defaults to always print 10 copies of everything through Firefox, please open help > troubleshooting... information and use the copy to the Clipboard and then paste this information into the box post an answer here.

    It's going to be a real long list, but all that I really need to see is the printing preferences, so you could paste all the information in a program such as WordPad text first, change the information that I can't see and then copy the remaining information and Paste only the information in the box to answer here.

    I wonder if there might be a pref I've ever seen, but I really doubt it. "Number of copies to print" has never been "stuck" for me on any program in Windows, on any PC I've ever used with any printer / print drivers.

    The only time I've ever seen a default "print dialog box" more than 1 copy has been with a working application where the program has been to force 2 copies of specific forms to print 2 copies all the time--one to give to the "subscribed" at the end of employment for their documents to the service call and one for the 'employee' obtain a signature at the end of employment with a fax in the Home Office for documentation of the task as completed successfully and for the purposes of the payroll while they would have paid for this service call.

  • WHEN YOU USE THE CONSTRUCTOR OF MY SITE, I CAN'T COPY AND PASTE WROTE THE BROWSER SECURITY SETTINGS HOW TO NOT CHANGE THESE FOR ME TO COPY / PASTE?

    WHEN YOU USE THE CONSTRUCTOR OF MY SITE, I CAN'T COPY AND PASTE WROTE THE BROWSER SECURITY SETTINGS HOW TO NOT CHANGE THESE FOR ME TO COPY / PASTE?

    https://support.Mozilla.com/en-us/KB/granting+JavaScript+access+to+the+Clipboard

    This extension will help you implement the security policies for access to the Clipboard.

    Allow the extended Clipboard support:

    https://addons.Mozilla.org/en-us/Firefox/addon/852

  • Lately when I use the mouse the words text scrolling and copy on top of itself a million times. This happens when I am on line reading something to say on the MSN homepage.

    Lately when I use the mouse the words text scrolling and copy on top of itself a million times. This happens when I am on line reading something to say on the MSN homepage. Sometimes I can click off on the side and separates the text and I can read it but when I use the scroll of the mouse or even the scroll bar on the sideit happens again and again.

    Hi Jaynebasye,

    1. This only happens when you are on the MSN Web site?

    2. did you of recent changes on the system?

    Method 1:

    You can try to change the scroll settings and check.

    For more information, see the following article

    Change the settings of the mouse

    Method 2:

    Step 1:

    You can also check if the problem occurs in safe mode with network.

    Startup options (including safe mode)

    Start your computer in safe mode

    Step 2:

    If you do not experience the problem in safe mode with network, then perform a clean boot.

    A clean boot to check if startup item or services to third-party application is causing this issue.

    You can read the following article to put the computer in a clean boot:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Note: Make sure that you put the computer to a Normal startup once you are finished.

    Hope this information is useful.

  • When you use Internet Explorer, cannot save a PDF file.  Adobe Acrobat message "the document could not be saved.  Access denied"may be logged when you use the Google browser.

    When you use the browser Internet Explorer, PDF files saved cannont.  Message from Adobe Acrobat: "document not saved County. Access denied.  Same PDF can be saved when you use Google.

    Hello

    I use Adobe Acrobat 11.0.10 - Windows 7 - Office 2013 - Internet Explorer 11.  Compatibility according to the link is OK.

    Thank you

  • Select an exact size of the image to be copied when you use the "Marquee" tool

    How can I select an exact size of the image to be copied when you use the "marquee"?...

    I like to choose a section image of 14.00 x 12,00... When you use the marquee selection tool, you can not control the mouse to select exactly 14.00 12.00 x is always a little higher or lower at 14:00 or 12: 00 am...

    is there a way that you can easily select the exact size of 14,00 x 12,00?...

    Please advise...

    see you soon,

    Hi wong168,

    You can use the fixed size option and enter the size in the input fields using the unit of measure of your choice; That is to say in, px, cm etc.

    If you right click in the entry boxes there are the list of measured values.

  • Office jet pro 8500 a: copy using the ADF will not work.

    I place the document in the top loader, it seems to be recognized by the machine, when I press the copy, it makes a funny noise but the document doen't go through the driver and the machine ask me to reload the document. A copy is fate. I checked if any blocking or jamming of paper but it's all clear.

    Been through the different troubleshooting steps, but nothing helped.

    Thank you very much

    Hello FROGYBEAR and welcome to the Forums of HP, I hope you enjoy your experience!

    I see from your post that you are experiencing supply problems.  I would like to help with that!

    I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I would also suggest using this document on When you use the ADF, one "original jam: clear jam and press OK' Message displays on the all-in-one."  I understand the questions you see are a little different, but the steps should help solve that.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • When I use the left arrow FF tends to go back two screens instead of one. Also when I close a tab (Web page or e-mail) FF and TB sometimes both minimize

    When I use the left arrow FF tends to go back two screens instead of one.
    Sometimes when I create a new tab it opens two instead of one.
    Also when I close a tab (Web page or e-mail) FF and TB sometimes both minimize
    When I opened a project in Tbird, if I close it, the set of Tbird farm.
    When I create a copy of the project and save to drafts, when I recover, there many other added characters generally upper and lower case or some other character.
    Both applications are up to date.versions 38.0.5 & 31.7.0
    Help!

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

    • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
    • Do NOT click on the reset button on the startup window Mode safe

    You can also try another mouse in case there is a problem with your current mouse and check the double-click setting in the mouse driver software.

  • 6 s iPhone crashes when you use the keyboard

    Hi guys

    My iPhone (iOS 9.2.1) 6s freezes when I use the keyboard, doesn´t question in what program. After about 10-15 seconds to stop the gel, but only until I have started typing again. The only why to solve the problem is to "quick restart" operating the phone down the sleep and home button and release the home button when the screen goes back to the home screen. I ve already searched the net and tried several solutions, without any effect:

    Full reset

    Reset

    Disable iCloud for documents

    Disable third party including the emoji keyboard keyboards

    My best guess is that the problem has something to do with the timing of RAM or iCloud phones somehow...

    All the ideas!

    Best regards

    Mads

    Hi Samzonite,

    I understand that you are having problems with the keyboard on your iPhone. Let's see if we can get that worked.

    Based on the diagnosis that you have done so far, it seems you need to restore your iPhone and set it up like new. This will allow you to isolate the problem to sync your content back plus one. Take a look at the article below for more details on this subject.

    How to clear your iOS device and then set up as a new device or restore from backups
    https://support.Apple.com/en-us/HT204686

    Nice day

  • Satellite L40 crashes when you use the product recovery disc

    When you use the product recovery disc to repair my laptop it hang after language page display.

    Select meaning when it displays the language, I select language and press next, no action more far there... I can move one pointer.

    Some may help how to solve the problem.
    Thank you

    > Select sense when it displays the language, I select language and press next, no action more far there

    Perhaps, your recovery disk is corrupt. What happens if you try with Windows disk copy?

  • Loop Finder crash after upgrading to El Capitan.  'Finder close unexpectedly when you use the plug-in finder' - the message really is in Norwegian, so it may be different for the English operating system.

    'Finder close unexpectedly when you use the plug-in finder' - the message really is in Norwegian, so it may be different for the English.  The e is a compatibility issue with dropbox or Google drive in El Capitan?  Those are the plug-ins only that I could find.  Thank you very much.

    Please launch the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Step 1

    For this step, the title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).

    Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    Step 2

    In the Console window, clear the search box, and then select

    DIAGNOSIS AND diagnostic USE information reports ▹ user

    (not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

    I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.

    If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

    In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

    Please do not post other types of diagnostic report - they are very long and rarely useful.

    When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

Maybe you are looking for

  • Recovery discs - Y410

    Where can I find instructions to create my own recovery disks?

  • Need of manufacturing information for sending my laptop REAL TECH needed!

    Just for starters, I'm sick of assistance phone hp tech, really sick. Dude load me a program where a technical expert remotely controlled my office and then grew up cmd and typed "Echo 817 virus found fatal" and then offered to fix it for me for $ 10

  • can I make a program start that ceased in the configuration of the system

    In the system configuration - some programs - arrested say window - how can I make them say to run

  • Impression of the landscape HP t120

    Apparently, the t120 print 11 x 17 PDF documents of the plateau to several sheet perfectly and automatically via the ePrint utility. But try and print a 11 x 17 locally from Autocad document and it is impossible to print landscape documents.  It seem

  • CRA and IPCC Express

    Hello ARC is required for the deployment of the IPCC Express Premium? In the demo flash, Application Administration, customer response was used to display the reports of the IPCC Express in real time. Is there another way to display these reports, if