OfficeJet Pro 8600: Officejet Pro 8600 leaves black lines on docs scanned when using the document feeder

This is the second HP Officejet Pro 8600 I had - one was replaced by HP, after that the same issue arose.  I tried to clean the entire unit, but we still get a thin black line running vertically down the page.  This line is divided into sections of 1 "and 2.5" in length.  Sometimes I get the fine line and then almost a shadow line that is parallel.

Any suggestions would be very appreciated I have scan documents to PDF format and it's hassle to put everyone on the flat for scanning.  I use the charger of the doc on a daily basis and wonder if this could have something to do with the lines.

Thanks for any help.

The question is a spec on thin (~ 1 "wide) glass to the left of the main bed scanner.  Clean this area as described in this document.  It can be difficult to see the affected area, a bright flashlight which is held at an angle to the glass can help find the place.  Even a very small spec on the glass can cause a black line when using the ADF.

Tags: HP Printers

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