HP Envy loose hinge

The same hinge broke on my envy 15 t.  I saw messages where HP will send a replacement base unit to solve this common problem, even out of warranty.   Please notify.  Thank you!

@Sapper326

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Tags: Notebooks

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    IV ' e noticed my macbook pro screen hinges become very loose and the screen comes back without any force. How much does it cost to repair? Also, how a cleaning of the computer at a cost of virus? I did not buy my computer from an apple reseller but my local Best Buy.

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    First of all, check your warranty coverage > https://checkcoverage.apple.com/

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    @Sparta93

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    @Lambo067

    Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

    If you are not familiar with messaging private forum please click here to learn more.

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    @Erin24601

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

    If you are unfamiliar with the operation of the function of private messages of the Forum,this post has instructions.

  • TouchSmart HP Envy 15: hinges

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    My Envy 15 "screen laptop touch hinge right is Florence, seems to be a known issue. Y at - it no recall on this problem?

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    @YPOCO


    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

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    I just joined this forum when I did a search on HP Envy hinge problems and found so many comments.  I also have a problem with my left hinge, which causes the separation of my case.  My computer is still on warranty for another week so I submitted an application through the HP warranty Center which is refused (I think. The message was not clear, but the header says that my case was closed).

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    I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

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    My 6 1012 HP Envy also broken left hinge, the laptop is already out of warranty.

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    Hi Knfelike,

    I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

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    @dbrownr50

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).



    If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

    Thank you for visiting the Forum from HP Support.

  • HP Envy m6: m6 HP Envy broken hinge

    Hello

    I'm having this problem as well of the right hinge cracked came out of nowhere, and now the left seems to be cracking. I have no idea on how to fix this and even impossible to close the laptop without the risk of damaging it. I'm not able to take this laptop at college or at conferences. Also when the hinge started to go, they close the speakers on top too, don't know if anyone got wire moved. But I'm no longer under warranty but completely frustrated by the situation cuz it's in the way of my studies I have to be careful all the time does not damage the laptop. I have been a loyal customer to HP all my life and have never bought anything other than HP, but this time I noticed its not just me, many people seem to have this problem of weak hinges. I'm in College and can barely afford to pay for the course, and no way I can afford to put money on solve this now. Help, please.

    Thank you for your understanding.

    Hi @peter1989

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

    If you are not familiar with works of the Forum, private messages function this post instructions of a..

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