HP ENVY m6-1178sa Notebook PC: HP ENVY m6-1178sa laptop KEYBOARD

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• The HP Envy 15 t laptop: broken left hinge, corner of laptop is cracked and opened.

  Hello

  My laptop HP Envy 15t broken left hinge and the left corner is cracked and bulging. The laptop has not declined or fell. When I open and close the laptop the hinge moves and then separate tiny capitalization. The tiny screw are falling and I'm not able to close and open the laptop properly. The warranty has expired on this laptop. Help, please.

  Thank you in advance.

  @Albert5

  The question of the hinge on the Evny of HP is well known to HP, and yet they refuse to do much, if anything, to this subject.  If you are in warranty, they will typically set for free, no questions asked.  Out of warranty, however, it's like a completely different society.  They will be responsible of very varying amounts, from $130 to $300 to fix their own design flaw.   Here is a link to a long thread that I started to update others on the issue and my relationship with HP:

  http://h30434.www3.HP.com/T5/notebook-hardware/defective-hinges-on-HP-laptops-envy/m-p/5378336#M204440

  We hope that you will find useful information.  As further evidence that HP is aware of their own design flaw, the new 17 "want to have a case completely redesigned with a much better hinge.

  Good luck!

• HP ENVY 17-N078CA laptop: seeking the machine with windows 8.1 - and the upgrade to 10.

  Hi all

  I am looking at buying a machine to re-furb.

  HP ENVY 17-N078CA laptop

  The machine has windows 8.1 and I wanted to know if there was problems with upgrade to windows 10.

  edillard

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about upgrading your PC to Win10 and wanted to help.

  While HP has not tested your PC with Win10 and has not certified it will work, the good news is that HP does not provide drivers for your PC Win10: http://support.hp.com/us-en/drivers/selfservice/hp-envy-17-n000-notebook-pc-touch/7777355/model/8429748#Z7_3054ICK0K8UDA0AQC11TA930O2

  If this page does not display the windows 10 when you open it, then click Edit and select Windows 10 in the menu drop-down.

  Unfortunately, the Win10 GoBack function is NOT reliable, and that can leave you with a corrupt machine that will require the factory reset and lose all that on it, to get it working again.
  
  You can avoid this by making an image backup to an external hard drive or a USB drive using Macrium reflect (MR), which provides a FREE version that can be used to image and restore partitions or drives together.
  
  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
  (3) use the option to create a CD or a USB startup key
  
  NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• HP ENVY 17-1020el laptop: PCI SImple communications controller driver

  I formatted Notebook Envy,
  
  Model: HP ENVY 17-1020el laptop

  Product: WP007EA #ABZ

  So: Windows 7 (64)

  I need driver for the controller PCI of Communication SImple

  Hardware ID

  • PCI\VEN_8086 & DEV_3B64 & SUBSYS_144D103C & REV_06
    PCI\VEN_8086 & DEV_3B64 & SUBSYS_144D103C
    PCI\VEN_8086 & DEV_3B64 & CC_078000
    PCI\VEN_8086 & DEV_3B64 & CC_0780

  Thanks for the attention.

  Hello

  Should be the engine of imei on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp47001-47500/sp47395.exe

  Kind regards

  DP - K

• WANT x 360 laptop: how to disable TouchPad on ENVY x 360 laptop?

  1. I have no key.

  2. I have attached a mouse but the TouchPad is always enabled.

  3. I have 2 options, but all of them are frozen:

  Control Panel\Hardware and Sound\Tapping\TouchPad Settings\Double to disable Zone press to activate or disable the TouchPad

  Control Panel\Hardware and Sound\Tapping\Top Action\Switch wide TouchPad left

  So, what can I do to disable the TouchPad on ENVY x 360 laptop?

  Solved.

  Solution:

  Start /.

  Research /.

  Personalize your computer.

  Change mouse pointers.

  HP control area settings.

  Disable HP control of area

  Source:

  http://h30434.www3.HP.com/T5/TouchSmart-PC/how-to-disable-touchpad-on-HP-envy-TouchSmart-M7-notebook-PC/TD-p/3180731

• ENVY of HP dv6-7307tx: replacement of the HP ENVY dv6-7307tx laptop computer screen.

  My HP ENVY dv6-7307tx laptop screen must be replaced because it has 3 vertical lines on the left side of the screen.

  I need to know, what I'll be able to fix a screen full hd 1080 p instead of 720 p hd screen. I think its possible because both screens the 40pin connector.

  I found a screen full hd with a connector 40pin here is the link (http://www.laptopscreen.com/English/model/HP-Compaq/ENVY~DV6-7202EG/)

  And here's the 720 p screen which entered the laptop (http://www.laptopscreen.com/English/model/HP-Compaq/ENVY~DV6-7307TX/)

  Please let know me if what im trying to do is possible or not.

  Hello @Kandekumbura,

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you are looking to replace your screen and tried to help you!

  Please see the following guide to find all the compatible screens for your device:

  HP ENVY dv6 Notebook PC Maintenance and Service of Guide (Chapter 4, Page 95).

  Please let me know if this information has been helpful by clicking the thumbs up below.

  Have a great day!

• Envy 15 computer laptop k000nx - we haven't found devices wireless on this pc

  Hi all

  I have a problem with my devices wireless on my Hp envy 15 computer laptop k000nx - 8.1 Windows

  I tryied many ways to activate the network wireless by reinstalling the drivers from the hp site and disable airplane mode.

  even when I use the Troubleshoot utility he sees only the cable problem.

  but there is no sign of my wireless or bluetooth, they're just gone.

  and here are some pictures for my problem...

  

  Hello:

  I agree that devices are not present and do not need drivers.

  I recommend that you contact HP technical support and file a case under the guarantee pension.

  The wireless and bluetooth are on the same removable wireless card and her card is defective or not properly seated.

  I would have recommended you remove and reinsert the card, but the service manual for your model indicates that this procedure is possible only by an authorized service center.

  I can see why you have to disassemble basically the whole notebook just to get on the wireless card.

• HP ENVY 15-ae178TX laptop: when this laptop from HP ENVY 15-ae178TX computer laptop arrives in Singapore for sale?

  When this laptop from HP ENVY 15 - ae178TX laptop computer comes to Singapore for sale?

  Hello

  Good question. It doesn't happen at all, but you should be able to find a plug similar to Singapore. Normally the HP doesn't sell product even in all countries.

  Kind regards.

• HP ENVY 15-j140na laptop: HP ENVY 15-j140na laptop computer have mSata socket?

  Hello!

  I just bought a HP ENVY 15-j140na laptop. There mSata socket? Because later I would add an SSD if possible?

  The laptop: http://store.hp.com/UKStore/Merch/Product.aspx?id=J0B97EA&opt=ABU&sel=PCNB

  Thank you very much for your help!

  Hello

  Please consult the following list:

  http://www.mydigitaldiscount.com/mSATA-SSD-Compatability-list.html

  Kind regards.

• HP ENVY 15-ae103no laptop: want damaged display, yellowish stains

  Hello

  I recently bought my computer, I noticed a spot yellowish on the screen when something dark is displayed. Now, he has started to grow.

  I look like this http://imgur.com/UCCiKPs

  I think it's something that puts pressure on the screen or something. Probably something behind the screen. The tasks also change in size and intensity when I move the screen from different positions.

  I have reproduced my TV screen and the second monitor, and the tasks does not show on them.

  I think it's something that should under warranty? Or maybe it's something that can be fixed in a local shop?

  Sorry for my bad English

  Hi @CasperKarlsson,

  Thank you for visiting the Forums HP's Support and welcome.

  I looked in your question on your HP ENVY 15-j171nr laptop computer and a yellow spot. Thank you for detailed information about what you have discovered. Please call us http://ow.ly/Xa6p5 they will be happy to help you immediately.

  If you need more assistance let me know and I will gladly do whatever I can to help.

  Please let me know if this information helps you solve the problem by marking this post as accept as Solution, this will help others easily find the information they seek.

  Thank you.

• How can I disable the fingerprint reader? I use an HP Envy 15-k064nd laptop.

  Nice day

  I just bought and Im the proud owner of a HP Envy 15-k064nd laptop.

  I would like to disable the fingerprint reader, because he keeps asking codes while I type on the keyboard. Could you please help me telling me how I can disable the fingerprint reader please?

  Thank you

  Anne-Els

  Please follow the steps as indicated below to solve the problem

  Disable the biometric identifiers:

  Delete the biometric login option:

  Control Panel > biometric devices > change biometric parameters

  Uncheck the BOX "Allow users to log on to Windows using their fingerprints"

  Save the changes.

  To remove the biometrics data for all users, click the option button (round) "off biometrics.

  Clear validity sensor driver:

  Validity sensor driver controls the fingerprinter material.

  SimplePass software manages the password database.

  You can disable the device.  The fingerprinter work not long until the device remains disabled.

  Control Panel > Device Manager > biometric devices > right-click on Validity Sensor > disable

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  I work on behalf of HP

• HP ENVY 15-j027tx laptop: HP ENVY 15-j027tx laptop has USB 3.0 ports?

  Hello

  Please can anyone tell whether or not this particular model has 3 USB ports? or some USB 3.0 ports?

  HP ENVY 15-j027tx laptop

  Thank you

  Hello:

  The guide of the user for the model indicates that on the left side of the laptop there is a port of loading USB3 and a port USB3.

  See Chapter 2, page 5.

  http://h10032.www1.HP.com/CTG/manual/c03735710

• Envy x 360 laptop: HP Notebook System Bios update system (Intel processors) could not be updated

  I get an error of update failed trying to imstall the next update:

  HP Notebook System Bios update system (Intel processors) Impossible to update

  Is there a way to properly update this? What is a critical update?

  Thank you

  Anthony

  Hi @WildFan,

  Thanks for getting back to me.

  Yes, I can give you links to the downloads.

  Updated HP Notebook System BIOS (Intel processors)

  Driver and Intel Chipset Installation utility

  Hope that help.

• HP ENVY 15-j063ei Notebook PC: problems reinstalling windows 8 on HP ENVY 15-j063ei laptop

  Hi wonder if someone can help me with this problem I have. Computer laptop disk failure HARD then I went to buy another HARD drive and servant a mirror of moose discs recovery. But every time I have start in get it back I get to the part reintall windows 8 but he asked because I installs the QuickStart to inel drivers, but it goes no further than that:

  The exact window that I receive is: load the driver

  A driver needs media is missing.the could be a usb dvd or disk hard driver.if you cd dvd or usb flash with driver, please insert it now.

  Note If the installation media for windows is in the dvd drive or usb, you can remove it safely for this step.

  Then whan I have is a usb key with the rapaid share drive intel I select and get the following driver:

  Inetl (R) Series chipset family SATA AHCI controller

  Then I click Next and the process goes into an endless loop of the error above over and over

  I don't have a recovery dvd or an accessory to do when I bought the laptop, as there is no cd dvd rom on the laptop of the said

  could you help me with this kind of question words

  Hi @Nightwatch,

  Thank you for your inquiry.

  I understand that you need to replace the hard drive. You make a mirror image of the Recovery Manager, but are unable to restore it.  HP provides not more recovery disks. When you first set up the laptop, would have received you a prompt to create your recovery media. That one game is allowed to create. If you failed/skipped this step, they are possible thereafter, but obviously before the drive hard breaks down. I suggest that you contact HP support to obtain a recovery kit. Please contact HP to Contact HP Supportassistance.  Here is a link to HP - performing a recovery system (Windows 8) HP computers as a guide.

  Please let me know the results.

  To express the gratitude of my post please click on the "Thumbs Up Icon'." "  If my post the problem that you are experiencing, please click 'accept as Solution' to help others find what worked for you!

• HP Envy 15 notebook PC C8P47AV: black screen on laptop and also when I connect to monitor

  When I turn on my laptop I can see only a black screen.  I don't quite see the HP logo.  The hard drive seems to be spinninge I can hear the fan and the lights on the wireless and the caps lock are functional; believe so everything works well except the video.  I tried to connect to a monitor via HDMI, but you still get black screen after trying the F4 key.  There is no beep codes or the upcoming diagnostic lights.  Before I lost the video, I had taken the laptop fan because there was a message that he did not work properly.  Turned out a screw was stuck in there.  I removed the screw and replace the fan in.  Everything closed and turned on the laptop - no video.  I tried to re-seating the RAM.  Basically, I would like to see if people think it's the motherboard or the video chip that is the question; in this case, I'm going to buy a new laptop because motherboard costs about $200.  Also if anyone knows if there is a diagnosis of material that I could run that might give some beep codes.  I think that Dell has something where you hold D down and power on the phone to start the diagnostics.  Full disclosure this laptop fell a few times as well, so this problem can only await the right time appear.

  @gman2,

  Hello and thanks for the display on the HP support forums.  If you can, nothing appears on the screen or enter the bios at all this means you have a hardware problem.  You will need to contact the HP support by phone for repair at this point.

  Please use the following link to connect to the appropriate service.

  Contact HP support.

  Please let me know how things are going.  Thanks again for posting and have a great day.