HP Envy Ultrabook is completely frozen and unresponsive

Hello! For some reason, my computer completely froze, the mouse is to answer, but the PC does not yet meet short cuts (ctrl + alt + delete) it will not turn off even when I press the power button. I am curious to know, how do I restart it? Or let the battery run out completely?
Help will be greatly appreciated!

Disconnect the power adapter. Press the power button and hold the button for more than four seconds. Who must stop it.

Failure to close down, remove the battery and then hold the power button for at least four seconds. This shutdown procedure has always worked for me.

Best regards

ERICO

Tags: Notebooks

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