HP Envy5530: Save scan to the specified location

Whenever I try to scan the printer says it is successful, but the computer says: application from HP could not save the file to the specified location.  I've never had this problem before because she was always going to My Documents folder.  Any help would be greatly appreciated thanks

Hi @ljsbus2,

Welcome to the HP Forums!

I see that you are unable to save your scan with your HP Envy 5530 on Windows 7. I'm happy to help you in your analysis!

Please try our HP print and Scan Doctorand let me know the results!

Start us with that and go from there!

Tags: HP Printers

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