HP Folio 9470 m Elitebook questions Wifi adapter! CODE 10 - NETWORK CARD DOES NOT START

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• Atheros AR9285 in CQ61-410US wireless network card does not connect to the Internet after the update of the adapter driver

  I have a Compaq Presario CQ61-410US (WA974UA) which is equipped with an Atheros AR9285 B/G/N wireless network adapter.   The laptop Internet access was fast and stable when using a Wi - Fi N.   Its pilot AR9285 was the initial version of the 8.0.0.172 factory.  But because there were so many subsequent driver updates, I've updated the display driver version from the support page 8.9.9.316 (sp48755.exe).  However, after updating the driver, I immediately lost Internet access.   The laptop is running Windows 7 Home Premium with Service Pack 1 and 64-bit.

  The driver seems to be installed OK, but it does not connect to the Internet.  Here is the status of the driver: 1) in Device Manager it appears OK and is presented as working properly.  (2) in the results of IPCONFIG/all, it there is no entry for the wireless adapter and without IP addresses are affected.  Here are the results of the IPCONFIG/all command:

  C:\Users\Karen>ipconfig/all

  Windows IP configuration

  Name of the host...: KarensLaptop
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Ethernet connection to the Local network card:
   
  State of the media...: Media disconnected
  Connection - a DNS suffix is specific. :
  Description...: Realtek PCIe FE Family Controller
  Physical address: 00-26 - 9th - JJ - 83 - 9 c
  DHCP active...: Yes
  Autoconfiguration enabled... Yes

  Tunnel adapter isatap. {E52D6F3E-5080 4B3B - 8BE7 - B7CFD7E137D1}:

  State of the media...: Media disconnected
  Connection - a DNS suffix is specific. :
  ... Description: Microsoft ISHTHP adapter
  Physical address: 00-00 - 00 - 00 - 00 - 00 - 00 - E0
  DHCP active...: No.
  Auto connection...: Yes

  Map of tunnel Teredo Tunneling Pseudo - Interface:

  State of the media...:...: media disconnected
  Connection - a DNS suffix is specific. :
  ... Description: Teredo Tunneling Pseudo - Interface
  Physical address.... : 00-00 - 00 - 00 - 00 - 00 - 00 - E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\Users\Karen >

  (3) Trying to Connect through connections network does not a list of known available networks and instead says "not connected - no connection is available."

  I have read several messages from the HP Forum and tried a lot of things, including the installation of various updates driver later thanks to the version 10.0.0.222, but I still can't the driver to connect to the Internet.  I also changed my router "n" has only B/G as the AR9285 pilot has a history of problems with Wireless N.  Even back to the original driver version 8.0.0.172 provides an Internet connection.

  Any advice would be appreciated.

  Hello:

  I'm glad that you were able to restore your internet connection.

  I'd go with the latest driver HP vice one from another source.

  The only time wherever I go outside HP for wireless network drivers is if you have an Intel wireless card.

  My recommendation is to use the free MS Security Essentials antivirus/antispyware, which never interfere with how "things important works" on your PC, such as network connections.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=5201

  Your router with a hardware firewall and a software firewall Windows. I don't see the importance of adding other firewalls.

  Unless you have a lot of albums secret info on your PC that pirates would like to get my hands on, these fully functional security roadblocks are adequate for most of us.

• When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. What is the full error message do you get?

  2. are - that you be able to access or connect to the Internet via wired?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1:
  Try to run the network troubleshooters. Check if it enumerates and helps resolve the errors.
  http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

  Method 2: If the problem persists, try to follow the steps from the link.

  In the Windows wireless network connection problems:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  How can I troubleshoot network card? http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Please follow these recommended steps and post if you still experience the problem.

• HP elitebook 2540p does not start after the successful bios update

  Hello people,

  I need your help.

  my hp elitebook 2540p with 2.5 "hhd does not start after a successful bios f.03 to f.24 upgrade done through windows 7.

  When I turn it on the blue light of wifi and power is on but nothing happen.

  I tried to remove the chip from the bios, cmos, hdd, ram, wifi battery... all, but nothing doesn't happen.

  I also tried to start it with the victory + b procedure and win + procedure four arrows so without USB key the caps lock flashing indefinitely but nothing happens, only the fan works quickly with a blue light

  with the USB the system restarts itself every two seconds and I have to remove the USB key.

  I do not know how...

  Thanks for any help.

  Luigi

  all very well now. I used the f.20 rom based on the internet and everything works again.

• my wifi is not working, and my troubleshooting does not start on my computer toshiba laptop? and he tells me that my bluetooth must be turned on?

  my laptop WiFi does not work and when I try to trouble shoot the problem he told me that my troubleshooting does not start and also, I get a message telling me that my Bluetooth is turned off?, but this problem all started when I tried to sing on the web and it keep going back to the sign in screen then I cleaned a lot and finally was a less able to get to my office on it but still no wifi and not able to start troubleshooting and still receive a Bluetooth message not on. ????? Help! Please, I beg you!

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

  1. What is the brand and model of the computer?

  2. what exactly happens when you try to connect to a WI - FI connection?

  3. you get any error message?

  4. are you able to connect to the Internet by cable?

  5 are. what store you referring?

  6. what operating system is installed on your computer?

  7. the problem occurs in safe mode with networking?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  If this is a recent problem, then you can try a system restore to Normal mode or safe mode and see if it helps.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  To run the system restore, you can see the following link.

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows 7:

  For Windows 7: http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

  For Windows Vista: http://windows.microsoft.com/en-US/windows-vista/System-Restore-frequently-asked-questions

  How to restore Windows XP to a previous state: http://support.microsoft.com/kb/306084

  Note: When the computer is in safe mode, System Restore does not restore points. Therefore, you can not undo a restoration you performed when the computer is in safe mode.

  Reference: Wi - Fi and in Windows network connection issues:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Please follow these recommended steps and post if you still experience the problem.

• EliteBook 8440p: elitebook 8440p does not start

  EliteBook 8440p does not start, it shows ' start windows 7 normally "or"repair ".

  but none works

  I tried to test the bios, start, memory, HD tests have failed.

  I tried to insert recovery disk to recover but also failed

  Is it memory or HD problem or another problem?

  Thnks

  Hi @danielqk ,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your 8440p and problems with start-up Elitebook. You get the error message is a hard drive error. Means that the hard drive has failed.

  If the computer is out of warranty, most computer stores can help you select a replacement hard drive.

  I hope this helps.

  Thank you.

• EliteBook 2740 does not start.

  Hello

  My elitebook 2740 does not start. I am connected to the power supply, but the laptop is totally inactive.

  Is there a reset button?

  Someone knows how to fix this?

  Thank you

  Hello

  There is no reset button, but you can try a Hard Reset as follows.

  Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the power button for a minute.  Reinsert the battery, connect the AC adapter and see if the laptop boots.

  Kind regards

  DP - K

• My wifi network connection does not appear

  Hello! I hope someone here can help me out.

  The other day my household switched internet companies, and they gave me a new network name and password to connect to the wifi. However, the new network is not displayed on the list of my laptop Vaio wifi connections! My neighbours networks are all appear, and I am still able to connect to other wifi networks, so it doesn't seem to be a problem with the WiFi on my laptop (the wifi driver is up-to-date as well). In addition, my phone and Tablet have no problem finding and connecting to the network, identical to those of the other computers in my house, so I know that it is not a problem with the router or the connection itself. The router and laptop have all both been restarted, but that did not help either.  We tried to call the internet society, but they believe it is a problem with the computer itself, since it is the only one that the network does not appear on. It's just the network that does not appear in my list of available connections. I have never experienced a problem like this before!

  Can someone help me understand what could be the cause this and tips to help repair?

  For reference, my laptop is a Sony's Vaio, model number: VPCCB22FD, running Windows 7 (which is what it came with).

  Thanks in advance!

  Hi hard_shark,

  Welcome to the community of Sony!

  What is the type of your wireless router? (You can call your service provider if you don't know). Your computer is too far from the wireless router? It's pretty hard, but we're going to isolate it for us to solve the problem.

  • Power cycle or reset your router. (Even once, you can call your ISP for help). Power cycle your laptop as well. Just remove the battery and press the power button for 5 seconds.
  • Reinstall wireless driver. - Start -> type-> Device Manager double-click network adapters -> right click and Uninstall (DO NOT REMOVE) the wireless network card driver-> to restart the laptop.
  • If still the same then download again the driver wifi: Intel® WiFi Link 1000 BGN Driver then restart the unit.
  • Run the Windows updateand Vaio update .
  • Run convenience store -> Start -> type Troubleshooting -> click on network and Internet -> select network card , then follow the instructions on the screen.
  • go to the control panel-> (as read by: category) under network and Internet, select view network status and tasks -> click on set up a new connection or network -> connect to Internet -> No, create a new connection -> select Wireless and follow the instructions on the screen.

  Hope these helps.

  Kind regards

  Vincent

  If my post answered your question, please mark it as "accept as a Solution.

• Firefox does not start until the wifi is active

  I'm trying to use the latest firefox (v32) on Debian/testing/64-bit by using the 64-bit version of FF... This machine is a laptop and is used only with wifi. The wifi that is usually used is a Starbucks or McDonald's who require a click on a Web page before the connection is enabled... When I start FF to be able to select this check box, it does not start. a look at the ps - xua shows firefox as a zombie/missing process... How I work around this, is to use Google Chrome to shoot to the top of the Web page, click on the box, then almost immediately the instance FF I tried to launch rises... If I clicked on the icon of the FF once more, I get more window a FF... It seems that FF needs a pipe open to internet before it will start. I prefer FF on Chrome, but if I have to use Chrome to "Kick-start" FF, I might as well delete FF and just use Chrome... Any ideas?

  UH... This problem occurs on Linux... It IS not IE (thank God)... The proxy on FF and Chrome settings are identical, namely NO proxy configured...

  I've come up with a workaround.. Switched out the Linux drive with my pretty unused Windows 7 disk.. Where this problem with Firefox doesn't occur.. I'll check back in a few months with FF on Linux and see if one of the endless "updates" has magically fixed this problem.. Thank you for the help anyway..
  

• Satellite L300D does not start on battery, adapter needs to start

  Hello!
  I have my Satellite L300D since April last year, and suddenly my laptop does not start when the network adapter is not connected. Says battery 100% (full charge), when I am connected and started the system.

  Anyone any idea why my laptop no start on battery alone?

  I've already updated the BIOS to version 1.50, but it does not change a thing!

  (My warranty until April, so should I send in for service?)

  Thank you very much in advance!

  Hello!

  In your case I go for a local ASP (authorized service provider) and allow to check your laptop computer of these technicians.
  I think that it s a hardware problem, maybe the battery is defective and if you can just start the laptop with AC/DC adapter.

  Good bye

• WiFi link for printer EPSON-750 does not work

  WiFi link for printer EPSON-750 does not work. In spite of reset the WiFi on the printer and reset the EPSON 750 as default printer on the IMac, the connection between the iMac and the printer does not work

  Have you also tried to restart the router?

• StarTech ec1pecps parallel adapter does not start, error 10

  I'm having trouble installing a parallel adapter from Startech ec1pecps on my laptop Dell inspiron 9400 running XP. I tried new drivers and the advice of the other forums, but the device driver says: "device cannot start error 10.» I received no response from Startech on it. Can anyone help?

  Hi GregSwinburne,

  ·         Have you tried to connect the unit to a different computer and check?

  The Code 10 error code is generated when the Device Manager has not enough information or the error that is upward by device drivers is not recognized by Device Manager. In addition, this error may occur if one of the pilots who needs the unit does not start. If multiple drivers are used by a particular device, it can be difficult to determine which failed.

  For more information, see the article:

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers

  http://support.Microsoft.com/kb/943104

  You can also run the troubleshooter and check if it works.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Let us know if that helps.

• Message from Microsoft Windows Error Reporting that says: upgrade your display adapter graphics card does not support DirectX 9.0 or newer

  I have a message that says Microsoft Windows Error Reporting: upgrade your display adapter graphics card does not support DirectX 9.0 or newer.  My screen blanks outs initermittently and icons on the desktop are very grainy? all patches, easy?

  Hello

  
  Perform the steps in the article and see if the problem persists
  http://support.Microsoft.com/kb/283658
  
  Hope that helps.

• HP EliteBook 2170p Wifi adapter problem

  My Elitebook 2170 p (Intel Centrino Advanced N6235) wifi adapter has a hardware problem, the driver is up-to-date. What should I do?

  Hello

  If it's a hardware problem confirmed, please contact personal HP for the service of the PC and have replaced defective parts.

• WiFi radio adapter off, the USB ports does not and the Bluetooth adapter is no longer visible... Please help!

  I had my laptop Dell Vostro repaired under insurance in January 2013 after a spill of liquid.  HAAC Ltd. has replaced most of the laptop - but the return, the SD card did not work.  This seems to be due to the engineer he connects not properly and the company recommended it and returned it to me again.  A couple of months, I found my USB was temperamental - so is my built in Bluetooth adapter.   Last month - the wifi does not work for most of the time either so I have to connect to my router by wire.

  This could be a problem in windows 7 - all my problems seem to be related to network adapters.  If it's a hardware problem - does anyone know if it could be another loose connection?  HAAC Ltd. only give a 3 month warranty on parts that seems just a little.  But if this anomaly is due to the production of poor quality - that is not properly connect the laptop then I'll go back their again if they are responsible.

  By the way – there's a switch wifi on the front of the laptop - but is not currently be recognized.

  If anyone has settings that I could check that can help - especially if some inhibit the use of wifi.

  Thank you very much

  Hello

  Your wifi switch not recognized is probably a hardware problem. The rest could be a hardware or software problem.

  Method 1:

  Lets start by doing a reset to coercive. Follow these steps:

  1. Unplug the notebook (remove power cord), then remove the battery.
  2. Disconnect all USB devices and the connections between the USB ports.
  3. Let the laptop only for several minutes.
  4. Then plug the power cord without connecting the USB devices. Then replace the battery.
  5. Plug each device in turn, allowing them to load the drivers of devices one at a time (plug in the appliance and wait its loading all its drivers before installing the next USB).

  The computer recognizes the USB ports? All of them or none of them?

  Method 2:

  Open Control Panel, Manager of design. Click the view tab, and then click Show all devices. From there, you can remove all instances of USB devices and restart the computer to see if the problem resolves. Repeat this procedure with the wireless adapter (uninstall and reinstall, ensuring that there is only one instance of the wireless adapter).

  Method 3:

  Create a new user account by following the instructions in this article:   http://windows.microsoft.com/en-US/Windows7/Create-a-user-account . Does this solve the problem?  If the problem is resolved in a new user account, this means that the old user profile is damaged. Here is the link to repair a damaged user account: http://windows.microsoft.com/en-us/windows7/Fix-a-corrupted-user-profile.

  Try these methods and post your results here. I'll be here waiting for the results!

  Kind regards

  BearPup