HP G72 (XG988UA #ABA): scrolling Touchpad no longer works HP G72

I have upgraded from Windows 7 to Windows 10 and have not been able to get the feature on my touchpad scrolling works again. The device is listed as Synaptics PS/2 Port TouchPad. I already downloaded the latest drivers and software, I tried deleting and reinstalling drivers drivers. Nothing seems to work.

Hi @sbstress,

Welcome to the HP Forums!

I understand that the touchpad scrolling has stopped working after the upgrade to Windows 10. I wanted to help.

Please check if all Windows updates are installed.

Please see the document below and make sure that the scrolling feature is enabled in the settings:

HP Notebook PC - using the touchpad and ClickPad (Windows 10)

Let me know how it goes.

If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.
 
Kind regards

Tags: Notebooks

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