HP Jet 11: update of the 'BIO' judgment, laptop does, chose to restart, got stuck on the black screen reboot.

I tried to update one of six updates I had, I chose that was something in the sense of 'BIO', the update takes a long time to install so I stopped, then touch keyboard and power has become insensitive, mouse still worked so I went to the start screen and chose the reboot and loading on the screen to restart for about an hour and now the screen is Black, the power light is on however. I tried ESC and volume button escape and power, just by holding the power button for 10 seconds and nothing works. It's just about six months and the only thing I already downloaded on it is Spotify. Help, please.

Update: he just died and I put on the charger that is is held the button for 10 seconds and then turned on, and everything came normal! everything is sensitive! I don't know what happened with the update, but fortunately my
the computer is just as it was before.

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