HP laptop: I have a touchpad synaptics under Windows 7.

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• HP Pavilion Sleekbook 15-b104s: Sleekbook HP 15 - Touchpad Synaptics with Windows 10

  Hi all!

  I will try to be as brief as possible.

  Yesterday, I upgraded from 8.1 to win to win 10 on my Hp Pavilion Sleekbook 15; everything seems to work pretty well, except for the Synaptics touchpad.

  First Win10 start I notice scrolling is reversed (Mac style) and Synaptics touchpad icon had disappeared from the status bar. Not a big deal: I go in settings and as usual, disable "reverse scrolling" and activate the icon back to the status bar.

  It works like a charm, and I think I've sorted it.

  However, after reboot, the icon disappeared again from the Board and my touchpad is reversed again. For how I try, it always comes back to the defaults after restarting.

  Enable/disable the touchpad, unistalling and re - install the updated drivers do not resolve the issue.

  So I open regedit, to try to change channels manually.

  The string 'TrayIcon' was easy to find: value passed under '0' to '1' and the icon magically appears and always remains in the status bar. Inverted AX drives me crazy.

  I couldn't find any string on the inverted scrolling, and the only way to change it is manually whenever I restart my laptop. Can anyone help with this?

  I think that the only ways to solve this problem would be to replace the string correspondent in regedit (to keep uninverted for, as with the icon in the status bar) or change something to make these changes saved after reboot.

  Any help is appreciated! Thank you very much!

  Quick update of people.

  Thanks for the link I temporary solved the problem! I got my driver for the touchpad, version 19 to 18.

  Here is the link: http://support.hp.com/ee-en/drivers/selfservice/hp-envy-15-u300-x360-convertible-pc/7771362/model/8255118#Z7_3054ICK0K8UDA0AQC11TA930O2

  Now the settings remain saved after restarting too.

  Thank you all! If all goes well they'll fix with the next update.

  Mike

• HP 15 laptop: cannot use the touchpad while now the keys

  Sorry if Im this ad in the wrong forum, but I just got a new HP laptop and I can't use the touchpad in now the keys down. I'm playing a game that requires the touchpad to look around, but I can't. Ive already tried disable palmcheck and only allowed me to look around for a second short before the cursor locked up and I wouldn't be able to look around again until I wasn't pressing the keys. Please help ive been everywhere looking for a solution and this is my last hope.

  Hello

  Normally, you just have to disable SmartSense or PalmCheck Control Panel of Synaptics - but from what I've seen, it seems no longer works for Windows 10 versions of this driver.

  You may be able to work around this problem as follows.

  First, download the Synaptics driver on the link below and save it in your downloads folder.

  Version of the Synaptics 17.0.18.8 driver

  Disable your wireless card (should be f12 ).

  Open Control Panel, open programs and features, right click on the Synaptics driver and select uninstall.

  When finished, restart the laptop.

  When windows rebooted, open your download folder and re-run the installer of Synaptics - when it is finished, restart the laptop.

  Open the Synaptics settings panel, disable SmartSense or PalmCheck , then check if the touchpad works now with a key on the keyboard is pressed.

  If so, turn on your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K

• Satellite P200 - touchpad Synaptics PS/2 and Win10

  I hope someone can help here.
  I have a Satellite P200 - 17 c, which I've updated to windows 10, overall, the laptop works like a dream except for a very annoying problem.
  My touchpad works but I can't seem to get the scroll button to work at all.
  I lost count of the ive solutions that have failed to make a difference try.

  does anyone have an idea what I can do to make this work?
  Ive been wondering if there is a newer laptop / still supported using the same touchpad as my 17 c whose drivers will work correctly in windows 10.

  any help will be greatly appreciated.

  Thank you

  Go to control panel and uninstall the driver of the Touchpad (Synaptics, Alps, momentum).
  Then run Windows Update to install an update to the touchpad.

• Touchpad Synaptics on L50 - B Satellite settings

  Hello

  I am havin problems with my synaptics touchpad. First of all, I think that the overall accuracy is not very good.
  Most of the time to get to a specific point is not easy and I need to make adjustments that aren't necessary.
  A likely thing of vagueness is the fact that the 2 click buttons are part of the touchpad and when you use u maybe move the pointer a little. Is there a way to exclude the touchpad buttons sliding and draggin etc. ?

  One strange aspect is that I got the pointer speed (this is the correct translation of hope) high value and it's actually fast moving but when im dragging or moving objects in games or in graphics programs it becomes slow... no idea on how to solve this problem?

  Previously, I had an old Tecra of 2010, but even if the touchpad was small I had no problem at all with precision. Maybe want to settings make things worse: P

  What about all this. For touchpad work well, it is important to have installed the right driver. After installation of the hardware driver will be recognized correctly.
  Functionality is controlled with different options. There are standard Windows options, as well as additional options offered as small application designed by touchpad driver manufacturer.

  All available options allow laptop user make better touchpad own configuration. Touchpad functionality is tested, it should be OK.
  All you can do is optimize touchpad functionality by using the options available. More than that, and as far as I know there is not some "tricks" to change something special.

  How the touchpad works n some applications of third party games is not is to test check so if some game has an additional option where you can change the sensitivity of the mouse or anything else.

  By the way: do you use the original pre-installed OS that you got with your machine?

• HP 15 laptop: problem with the touchpad and the key "stuck."

  Hello!
   
  Last weekend, I have an irritating problem with my HP 15 laptop. Bought two years ago and upgrades to Windows 10 a year ago.
   
  First of all, my touchpad started to not work properly. It "freezes" and I can't use it until I click the ESC key, but it doesn't last and "freezes" again a few seconds later. Then, everytime I open a window where there is a text box (Start menu, edge browser, Control Panel, etc.), the number 5 is entered automatically and permanently, as if the button 5 has been blocked. I did a quick check and button 5 do not seem physically stuck.
   
  Yesterday, I restored the system to the factory settings, so I'm back to 8.1 for Windows and then upgraded to Windows 10. Everything seems to work fine, but this morning, the problem was back. Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.
   
  Thank you in advance for your help!

  Welcome to the HP support community @gouch3.

  I understand that you have a problem with the keyboard and the touchpad on your laptop from HP 15.

  Have you tried to use a keyboard external and mouse at all?

  Have you tried to go to Safe Mode to see if the problems persist in there?

  Have you tried to perform a material or forced reset Reset?

  Did you do a test of material?

  Have you updated your drivers?

  gouch3 wrote:

  ... Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.

  It could be a driver problem to be able to look at that for you, I need your model number. I wish I could give you an answer or not, but at this point without the troubleshooting results and the model number, it is difficult for me to say.

  I can say that if everything works in point 8.1 of Windows without problem, the driver TROUBLESHOOTING is a great place to start. Please try to follow these steps for the keyboard and the touchpad of troubleshooting:

  • Beginning
  • Search for Device Manager
  • Search results, open Device Manager.
  • Click on display
  • Show hidden devices.
  • Click the arrow next to keyboards.
  • Right click on the name of the keyboard device.
  • Select uninstall.
  • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
  • Restart the laptop twice.

  Touchpad:

  • Type of research, "Device Manager."
  • Click on Device Manager,
  • Expand mice and other pointing devices.
  • Right click on the TouchPad,
  • Click on uninstall.
  • Restart the computer laptop twice,
  • Reinstall the TouchPad card.

  I found a document of troubleshooting for you to try also called Portable keyboard troubleshooting. Please be sure to follow the steps described in this document.

  The best document I have for TouchPad problems is the use and troubleshooting of the TouchPad and ClickPad document. 

  Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers that need to put up-to-date.

  This is a great question other clients may also be questioned. When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you want to show appreciation for my efforts today, please take a second to click the Thumbs Up button below.

  If you need assistance, I would be more than happy to continue to help you. Please re-post with the results of the resolution of the problems. Could you please also provide your model number (How can I find my model number or product number?)

  Thank you!

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  Two problems have been caused with my HP Split 2 x since I bought it 2 months ago:

  (1) the touchpad works sometimes for a few seconds, while the touchscreen still work OK.

  (2) the computer becomes slow after a while of use (which varies from a few minutes to a few hours usually). The Task Manager shows 98%-99% of memory, most of which use (3.6 GB / 4 GB) are not paged memory.

  I suspect the two issues are related to a faulty Synaptics driver, according to:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/envy-X2-non-paged-pool-memory-l...

  and http://forum.notebookreview.com/razer/731374-memory-leak-synaptics-driver.html .

  I did the same test as the second link with the same result: Open "Task Manager" (Ctrl-Shift-Esc), on the 'Performance' tab, select 'memory '. Note the value for "Non paged memory. If I move the touchpad, it increases to about 1 MB every 5 seconds. If I stop moving, the value remains constant.

  I use the preinstalled Synaptics driver, version 17.0.10.9 (Sep 06, 2013) for 64-bit 8.1 window.

  Everyone has the same problem, or use it without these issues?

  I would like to know if a restoration system or factory reset may fix.

  FINALLY!

  Microsoft has just released an update for Synaptics Driver, not thanks to HP which has not found a way to provide the possible Synaptics driver as an OEM update.

  Update Windows Update to Sypatics HD TouchPad two days ago, but I would not be allowed to install as it kept then mainly in giving the 800F0100 error Code. After some research on the Internet I could find that an installation manual after the WU has downloaded the driver would be possible.

  So I went to the Device Manager > mice and other pointing devices > TouchPad Synaptics HID > properties > driver > Update Driver > Browse my computer for driver software and shown the finger/windows/C:\Windows\SoftwareDistribution/Download and everything worked like a charm = D

  I have no more memory leak and now after SEVEN MONTHS I finally can use gestures that it was supposed to.

  But I still annoyed gel problems which in my case is a dysfunction between the screen and the dock.

  Just that you wanted the guys at Microsoft to know is the solution, not the HP that would have had if they have signed and put the driver since November last at our disposal. Blame it on you, HP.

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