HP M277dw: Can't scan my computer directly

Similar Questions

• Photosmart 7520 - can not scan to computer directly

  I have a 7520 new.  And using a Mac OSX 10.8.5.  The printer works perfectly.  When I try to scan, I get a message that there is no commumication with the printer.  I arrived at the printer utilities and the attempt to activate the scan and get the same message.  However, if I go to the web operation shipped it see communication, and if I use the operation of analysis on the web server it scans correctly.  How can I get rid of having to go to the web to analyze and do it in my printer?

  Hello

  I'm sorry to hear you can't scan with your Photosmart 7520 and your Mac OS X 10.8.5. I would like to help. I have studied this problem for you and have found a troubleshooting guide that I'll post for you below to follow.

  I hope this helps!

  Problems of communication during the analysis

  Kind regards

• Can not scan to computer w/new HP Photosmart 6520

  -New HP Photosmart 6520 was installed 2 days ago. ePrint successfully as well done. I can scan to an email via eprint, but cannot parse the document to my computer. The message of the printer tells me there is a USB connection error.

  -J' quit and connected a new USB cable and still nothing!

  -Also, I see that in my programs that the only thing listed in the HP 6520 folder series is the product of the studies and nothing else.

  -Is the reason why I can't scan to computer?

  Hello

  Please turn on your computer (Windows) computer analysis:

  (a), double-click on the icon on the desktop.

  (b) select the Scan of the computer,

  (c) click on Enable

  d click OK/apply.

  You can also click Start with Windows.

  Kind regards.

• Officecjet 8600 Pro: can not scan to computer

  At the printer for a few years. Started by, scan to computer worked.

  Then it would work after a reboot of the pc for a period of time before stopping.

  Now, I can not work at all.

  I * think * this is part of an update of the firmware, the printer automatically.

  Attempt to activate scan of the computer in the HP utility, it says 'Communication error. Impossible to comminucate with device.

  However print and scan from the pc works fine, so the printer communicates. In addition, utility HP can see other things such as ink levels.

  Suggestions welcome.

  Hey @Ian_O,

  I see you encounter some problems with the scanning of your Officejet Pro 8600 e-all-in-one printer to your computer Mac OSX 10.11. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If the printer is connected to your Mac via a USB cable, remove it.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the control panel and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Open Applications, Hewlett-Packard and run Uninstall HP.
  6. Restart your Mac.
  7. Download the latest drivers by clicking on this link.

  At this point, you should be able to print and scan. If you are unable to scan, please let me know how the printer is connected to your Mac and I will be able to help you further.

  Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Photosmart 6520: Can not scan to computer

  I can scan is no longer on my computer. I have a message to ensure that the "Scan to Computer" is selected via the printer software. Where can I find it. Printer works fine.

  Hello

  Thanks for the additional comments.

  You can always try our suggestion.   In order to enable the analysis of calculation, you need to install the FULL features software, then by activating the "Scan to computer" as shown.

  Hope that helps

  Thank you.

• Wireless HP Office Jet Pro 8500 - can not scan to computer

  I use a HP Office Jet 8500 Wireless and cannot "scan to computer".  When I select "scan to computer", I get a message (on the face of the printer) that says "refer to device documentation to troubleshoot issues.   I did everything in the troubleshooting guide, even if they do not address my problem, but anything done without success.  I am running Windows 7.

  Any suggestions?  Thanks for the help!

  Robin

  Destin, FL

  Hello Robin,.

  Thank you very much for your answers and your efforts! My sincerest apologies for not knowing that Windows 7 Professional 64 bit rested not with the tool! I learned something new from you and thank you so much for this!

  We can try level 3 or 4 uninstall manually, instead of running the tool. I understand that the tool would be the easiest method. Here are the steps for you.

  There are 2 ways you can run levels:

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open "Computer", and then right click on CD drive and open

  3 open the Util folder

  4 open the CCC folder

  5 If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. perform a clean boot

  9. run the download to reinstall the printer ( HP Officejet Pro Full Feature software and driver )

  If the software has been downloaded and extracted the download of the driver for your system:

  1. click on start and type %temp% in the search box, open the folder

  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

  3 open the Util folder

  4 open the CCC folder

  5 If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. perform the clean boot

  (9 download drivers and full software features HP Officejet Pro Full Feature software and driver )

  I really hope that does the trick!

  Happy Thursday

• HP deskjet3630: can not scan to computer deskjet3630

  Cannot get the scan function to work my deskjet 3630 all in one. Ive tried to reload the program and the app from hp problems. Still no use.

  Hello

  Thank you for using the HP Forums.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-3630-all-in-one-printer-series/7172306/model/7172307#Z7_3054ICK0K8UDA0AQC11TA930C7

  Please select the appropriate operating system (Vista 32 or 64 bit)
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Analysis will be useful for your scanning needs:

  Scanning for Dummies

  Your printer uses the new scan interface.

  Hope that helps.

• Printe all-in-one HP Envy 7640: can not scan to computer

  Before moving to Win10 I could click the icon table of envy when I tried to scan to the computer. Now, when I click on it, the only thing I get a message asking if I want to change the settings on the computer. If I click Yes, it is said, then, if I want to add additional software to insert the original CD for the printer. I did it and it shows the installation, but there is no display being able to scan to the computer. What I need to uninstall the printer and the software to make it back as it was originally?

  Hello

  If please download and install the following software and driver:

  http://ftp.HP.com/pub/softlib/software12/COL55963/MP-134720-2/EN7640_117.exe

  I had to do the same thing for my old loan want 7640.

  Kind regards.

• 8710 printer all-in-one: how to scan a document directly to the e-mail

  How to scan a document directly to another email

  Hello

  You must set up the first and the simple way is to use the software of the printer from your computer.

  b double-click the icon of the printer on the desktop.

  (b) select scan configuration of e-mail or Assistant,

  (c) enter sender details

  After that, you can send scanned image/document directly from the printer control panel and enter the recipient (s) (s) address from there by e-mail.

  Kind regards.

• OfficeJet Pro 8625: Scan to computer & printer HP Assistant

  I got a new 8625 Pro of OfficeJet and struggled with the configuration of the analysis feature.  I ran the software print and Scan doctor, who said he fixed a few problems, and now I can finally scan my computer.  However, I still have a problem with scanning the computer to the printer.  When I try to scan to the computer, there is a message on the printer screen that indicates that this feature must be enabled in the Printer Wizard.  However, when I open the Printer Wizard and click on manage the scan to the computer, nothing happens - the software simply does not.  Other selections in the Printer Wizard seem to work very well - just not this one.

  Hi thanks for dogster , for getting back to me!

  I appreciate you trying these steps. I know that you have reinstalled in the past, but there is a specific set of measures, I would try.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Please let me know how it goes!

• Photosmart 309 a habit of scanning the computer.

  Hi guys,.

  IM about to throw this POS out the window... For some reason, I can't scan my computer... I can print, I can even, scanning to a USB key.

  I uninstalled the HP software, and tried to use the Apple drivers, I get a timeout. So I thought I would like to take the HP.com drivers - still no good.

  When you try to scan from the computer, I don't get an error, HP Scan, will just in an infinite loop trying to find the device.

  Since the device, I try the two Scan for computer - add iPhoto library or open in preview.

  I get this error:

  If you are using Snow Leopard and you have the HP software before Snow Leopard (either from a CD that is not marked as compatible with 10.6 or you recently upgraded to Snow Leopard and had the HP software on your Mac before you upgraded), you must uninstall the software by using the "scrubber".  If you do this and you installed from the CD originally, re - install from the CD and uninstall in this way:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Restart your Mac

  Now run a software update.

  Finally, download and install the "Full Featured" driver and software from the "Support & drivers" link at the top of this page.

• How can I avoid firefox reset my browser preferences when my antivirus software scans my computer

  Starting on 19/02/2013 every time that my antivirus software scans my computer (per day), various Firefox browser preferences are being reset. (It seems that Firefox can be reset to the default value.) My home page is reset to mozilla etc...

  I have reset Firefox, un-installed and re-installed Firefox to no avail.
  Each time the computer is scanned my browser preferences are lost.
  

  The following information system:
  Windows 7 pro 64-bit
  AVG antivirus 2013 current build.

  Firefox v19.
  

  I don't remember anyone to another report that AVG has done this. In fact, it would be useful to know exactly what did AVG. Your home page is stored in a file named prefs.js in your personal settings Firefox (your Firefox profile folder). It deletes this file? Replacement of a 'clean' copy it right? He characterizes the read-only file so that your changes are not saved between sessions?

  Could you make a backup copy of your profile folder if you have around comparison after running the analysis? You will need to store on a USB key and it is not be analyzed, too.

  To access this folder, you can use

  Help > troubleshooting information > "view file" button.

  Navigate from one level to Ctrl + drag the folder to the destination of the copy.

• I have can´t scan in Officejet 6700. Printing from the computer works perfectly.

  I have a new 6700 Officejet connected with the USB cable to the computer. (Windows XP) Printing from the computer works perfectly. Sannen works onl + y from time to time. When the attempt at analysis, he says that there is no connection between the scanner and the computer. I changed the USB cable to exclude damage to the cables. I tried all the help files for HP without result. Who please can tell me what is happening

  I think I know where banhien is trying to guide you. I'll explain his instructions in more detail below.
  
  1. make sure you are on the desktop view.
  2. double-click on the icon on your desktop that resembles your printer.
  3. under the section titled scan, you should see "Manage Scan to Computer".
  4. click on "Manage the Scan to Computer" and a window that's going to Enable.
  5. click on activate to activate computer scanning.
  
  If the icon is not on the desktop, or does not work, you may uninstall and reinstall the printer. If you need to do this, be sure to use the latest version of the software following the link. Hope this helps to clear things up a bit.
  
  Driver and HP Officejet Full Feature software

• Photosmart HP 5520. Can not scan to my computer

  Photosmart HP 5520. I can print from my computer very well, but cannot scan from the printer TO my computer. Message is "connection error". This happens sometimes, but usually I can fix in any turn off, unplug and start again. Today, nothing works. This is getting tiresome. Printing works fine.  BTW, I do not control the router & it can just turn on and off. I'm not technologically savvy; I just want the thing to work.

  Hello

  The scan of the computer is disabled by default (I don't know why guys/girls software desinged like that). On my machine, driver for Windows 8 is much better (even same exe file). Turn it on by following the steps below (Please note: for Windows machines)

  Double-click the icon of the printer on the desktop,

  Click on manage the Scan of the computer.

  Click Activate

  You can check the last four too.

  Kind regards.