HP office jet 6500 printer will not print in color

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• I can't get my hp pro 8500 A910 printer office jet to print in color when I want to.

  When I want to print a page of the internet in black & white it prints in color.  When I want to print an Excel in color, prints in black & white.

  It is a new problem.  My printer to work just fine.

  My operating system is Windows XP.

  Which means it's probably a setting, check the following points. (steps written for windows 7)

  Go to the control panel and find "Devices and printers" and doulble up until it clicks.

  You should see the icon for your printer, choose one without fax in the name.

  Right click and choose 'printer properties '.

  On the 'general' tab click on 'Preferences '.

  In the screen again on the "layout" tab "Advanced" cick

  In the new screen make sure that "print in grayscale" is disabled, and then click ok several times until all displays have disappeared.

  Try to print again. And ensure that in printing color printing is also checked.

• range of HP Office jet 5850 printers will not print. Small yellow light flashing. Ideas for a cheap solution?

  Printer HP 5850 deskjet ceased to print.  Small lfashing of yellow light.  Help!  Thank you.  R.

  The troubleshooting steps described in this document can help solve the problem of flashing lights on your Deskjet 5850.

• HP office jet 6500 printer isn't working, prints only a portion of the e-mail, what should I do?

  need help with the problem of the printer, hp 6500 officefet

  It prints other pages correctly?

  Try to run the tool:

  http://support.Microsoft.com/mats/printing_problems/

• Office jet 6500 a Plus: Office jet 6500 Scanner does not work on iMac

  I have a printer, scanner, fax Officejet 6500.  Before the update of my modem, printing and scanning wireless worked perfect.  After a new modem only the printer works.  Bought a USB cable to connect to iMac running OS - El Capitan.  Printer works fine but the scanner does not work.  I uninstalled HP applications, printer deleted from system preferences.  Restart the computer.  Reinstalled with the latest drivers and add printer in system preferences.  Printer works fine but still no scan.  During the call to the top of the scanner/printer in system preferences, I see two options, one for print and other to analyze.  Queue only appears.  Any suggestion would be appreciated.

  Hey @Tg2020,

  Welcome to the Forums of HP Support!

  I see that you are not able to scan from your Officejet 6500 a Plus e-All-In-One to your computer Mac OSX 10.11. I can help you with that.

  To resolve this issue:

  1. Unplug the USB cable from the printer.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click on the image to your printer on the left side.
  4. Click on reset printing system.
  5. Click on the button "+" in the corner.
  6. Select your printer from the list.
  7. Click in the box next to and select your printer.
  8. Click on Add.

  At this point, you should be able to scan your printer wireless. If you are unable to do so, please let me know what happened following my directions and I should be able to help more.

  If it solves your problem, please let me know by clicking on accept Solution below my post. Also let me know if you have any other questions. If not, have a great day!

• HP Office Jet 7612: lid will not stay in position trying to place a document on the scanning of glass plate.

  The top cover does not stay in place, trying to place a document on the scanning of glass plate.

  If not held with a hand he's going to slam closed.

  Y at - there a setting to make the lid to stay until my document is placed to be analyzed.

  I'm not placing books or strange shaped items on the plate scanning, only flat documents.

  If we're not careful the cover (which is heavy) will be slam down and hit someone's fingers or hand if not aware of this problem

  HP notified, they informed me that they would send me a replacement printer. The springs in the upper lid has failed or missing. Even if it took 2 phone calls and more than 2 hours on the phone, I guess it was worth it to get a replacement. It is due to the arrival on 12/14/15

• Unable to install printer HP Office Jet 6500 because serscan.sys on the windows cd is necessary

  Hi im trying to install my hp office jet 6500 printer on my computer... but IE serscan.sys on the windows cd is necessary? I don't have the cd, im not very well on a computer, so have tried to follow all the other instructions, but I don't know what service pack is? I think that vista im? pls help

  Hi after days trying to install the hp through drive and it ask me for that serscan thing, I decided to try to go to add the printer to my computer, ha it worked!

• Office Jet 6500 will not print after changing the ink cartridges

  Office Jet 6500 will not print after changing the ink cartridges

  Hello

  This doesn't seem to be a problem with the printer itself and not Windows. I also suggest to contact the manufacturer. In this case, HP.

  Please see here: http://www8.hp.com/us/en/support-drivers.html

• I can't print reports printer not connected I have a HP Office Jet 6500 wireless

  I have a HP Office Jet 6500 Wireless that I've not been able to print! It worked, and we lost power and were not able to print since then.

  Hi Sandi08,

  Use the link below.

  http://support.HP.com/us-en/document/c02114788

• Office jet 6500 has more printer offline

  HP Office Jet 6500 has more problems with the paper jam.  The printer now shows "offline".  The printer works correctly when you use the copy function.  This is a wireless printer.  I tried printing HP and Scan doctor but the test page does not.

  I reinstalled the driver and who took care of the problem.  Thanks for the quick response.  I will try your solution if it never happens again.

• HP Office jet 8500909g printer does not print

  HP Office jet 8500909g printer prints a computer. The computer says that it is connected (wireless) and did print a test document when I downloaded the program doctor of HP. But it will not print a file. Does nothing. I deleted jobs in the queue of many; time, but I get an error signal saying 'of the work in the queue"help appreciated.

  Moved from feedback

  Original title: * e-mail address is removed from the privacy *.

  Hi Bennett,

  Welcome to Microsoft Community where you can find the answers related to Windows.

  According to the description, it looks like you are facing a problem with the printer on your computer.

  It would be great if you could answer these questions to help you further.

  The question is only after you have installed the program doctor of HP?

  Refer to the steps in the following Microsoft article and check.

  Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

  Keep us informed on the status of the issue.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• Anyone successful printing with mac by HP office jet 6500 has more?

  Hi all

  My HP office jet 6500 has found a router and is connected wireless (so has IP too).

  My mac (os 10.7) added printing

  OfficeJet 6500 E710n-z

  After

  Configuration (configuration of the device).

  But when I tried to print in the text editor says "printer not responding".

  In

  http://support.HP.com/us-en/document/c00041866

  I can't find HP office jet 6500 has more in the list of the available network all-in-one printer.

  Any comment is appreciated.

  Thank you

  Hi dnamkr,

  Have you also tried to scan from your Mac? Similar problems with it?

  I wonder if it could be related to the router, you have the Officejet and Mac connected for not totally supported Hello (mDNS/Multicast).

  What you can try is first to add the printer via IP. Open on your Mac system preferences and then go to print & fax. Click the Plus sign icon to add a new queue of the printer. Then choose IP - protocoll choose HP Jetdirect taken and then insert the IP address of the printer in the address field and add the printer. Now try printing with this new created printer queue.

• install the printer with usb for premium office jet 6500

  What are the steps to install an office jet 6500 aio Printer printer using a usb connection

  Hi palmtreebob

• How to print from an acer c720 chromebook to hp office jet 6500 wireless?

  How to print from an acer c720 chromebook to hp office jet 6500 wireless?  Thank you very much!

  Hi @neeter888 welcome to the HP Forums. I appreciate that you try to configure your HP printer to print from your Chromebook.

  With the help of Google Cloud Print with your HP printer

  Getting Started with Google Cloud Print

  If you don't have a Windows or Mac computer, you can tell your printer to connect to your router from the front panel as follows:
  To connect to the wireless network

  • Press the Setup button on the printer control panel.
  • Press the right arrow key to select the network settings and press the OK button.
  • Press the right arrow key to select the wireless configuration wizard, and then press the OK button.
  • Follow the on-screen instructions to complete the installation of the network.

  Here are other ways to connect to your network if you need:
  Installation of the software of the printer on a wireless network or network (Ethernet) cable

  I hope this helps

• right side of the touch scren does not work. What can I do about it? Office Jet 6500 a Plus

  The right side of the touch screen of my Office Jet 6500 has more does not work.  That's why I can not fax when well even I can receive faxes.  . I can copy and scan because this side works.  What I do about it?

  Hi 115 and jonimac,.

  If please eset the printer to its factory default and then try again, reset instructions has been sent to you as a private message.

  NOTE: Reset erases all settings defined by the user.