HP office jet 6500 printer isn't working, prints only a portion of the e-mail, what should I do?

need help with the problem of the printer, hp 6500 officefet

It prints other pages correctly?

Try to run the tool:

http://support.Microsoft.com/mats/printing_problems/

Tags: Windows

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    Former title: printer does not print color

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    Hello
     

    1. it worked properly on your computer?
    2 have you installed HP Officejet full feature software and driver for this printer?
     
    Method 1.
    You should check a number of things.
    First, make sure the color cartridge is not exhausted. Also, make sure that in the settings of the printer, you have not chosen to print grayscale. You can see these settings with the HP support.

    Try these methods to check if it solves the problem.
    a. Run utility troubleshooting printer.
    If your computer has problems printing, try using the printer Troubleshooter to solve the problem. He made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.
    Refer to the article below for the procedure.
    Open the printer Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Method 2.
    You must install the full feature software and driver package to make sure that everything works fine.
    Here is the link.
    Driver and HP Officejet Full Feature software
    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-67766-1&LC=en&DLC=en&cc=us&OS=181&product=3795406

    Method 3.
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    Because this printer is not compatible with Windows 7, although it works on Windows 7, however, he may limit certain functions. You can check with HP support.
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Hey @Tg2020,

    Welcome to the Forums of HP Support!

    I see that you are not able to scan from your Officejet 6500 a Plus e-All-In-One to your computer Mac OSX 10.11. I can help you with that.

    To resolve this issue:

    1. Unplug the USB cable from the printer.
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    If it solves your problem, please let me know by clicking on accept Solution below my post. Also let me know if you have any other questions. If not, have a great day!

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    I read your post on the problems of scanning that you meet with your Officejet 6500 Wireless, Windows 8.1. I understand that you mentioned that you have downloaded the driver, however, if the base driver has been installed, the full functionality will need to be installed to scan.

    Get the complete driver here: HP Officejet full feature and driver software

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    Hello

    This doesn't seem to be a problem with the printer itself and not Windows. I also suggest to contact the manufacturer. In this case, HP.

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    Hi all

    My HP office jet 6500 has found a router and is connected wireless (so has IP too).

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    OfficeJet 6500 E710n-z

    After

    Configuration (configuration of the device).

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    In

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    Have you also tried to scan from your Mac? Similar problems with it?

    I wonder if it could be related to the router, you have the Officejet and Mac connected for not totally supported Hello (mDNS/Multicast).

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    Hi @neeter888 welcome to the HP Forums. I appreciate that you try to configure your HP printer to print from your Chromebook.

    With the help of Google Cloud Print with your HP printer

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    Here are other ways to connect to your network if you need:
    Installation of the software of the printer on a wireless network or network (Ethernet) cable

    I hope this helps

  • Office Jet 6500 E710n-z will not print black even just replace the cartridge with a new one.

    This is the 3rd time having problems on "black" even printing ink isn't empty (but the level is low, like a quarter left).  In the previous cases, I replaced the cartridge and the problem resolved.

    The 2nd time was last week.  After I changed the cartridge, it worked (for only 1 week) and the problem is back.  As the ink is full this time and it worked fine when I just changed it, I suspect it is the problem of my printer instead of the cartridge.

    I did clean the print head and align the print heads, but the problem persists.  Please advice solution.  Thank you!

    I hope that the printhead has no need replace. I would like to look at this document on faulty production for your printer model.  I know some steps here mentioned you already make. Please just read / ignore those and try the ones you have not yet completed.  It presents various ways to clean the print head; If you have just done the cleaning of the box tools, I'd defiantly that manual. It also has a ride to make sure that the product firmware is up-to-date.  Here is the link: http://support.hp.com/us-en/document/c02455482

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