HP Officejet 4500: Scanning with HP Officejet 4500 problems

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• line of Basler runner rul1024 - 57gm GigE camera scan with broadcom network adapter

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  The camera can get the image, but in the attributes of the camera, there is no trigger information, so it seems that I can't solve the relaxation in labview, while the camera supports the trigger mode.

  

  Hi Lynn,

  I read the page and find the solution. In fact, I just need further reduce the size of packet to 1500. It works fine now.

  Thank you ~.

• OfficeJet 8730: Scanning Resolution maximum of scanning with ADF for OfficeJet 8730/40 models

  I found that the reolution max for scanning with the ADF for the 8720 model is 300 dpi.

  The question is whether this limitation is also on 8730/40 models?

  Hello
  
  Thank you for using the HP Forums.

  This post will explain the limitation.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quot-add-scan-pages-quot-for-resolution-up-to-300dpi-only/TD-p/5371575

  In addition, this resource will show or how to set high resolution:

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• HP Officejet 4632 All in One – scanning with a vertical line through the document.

  Just bought the machine less than a month ago.  Faxes and prints fine and until last week was the sweep for our laptops beautifully... but now is scanning with a dark vertical line up and down the sheet about 1/3 in the document.  What is the cause and how can I "fix" it?

  Any suggestions?

  Thank you

  Hi Rohi63.

  I understand that you have a 4632 Officejet which becomes a vertical line what it is scanned. I'm sorry to hear that, but I'll do my best to help you.

  This seems not only to be the case when using the automatic document feeder, or the glass flat?

  Usually something like this is caused because there is something on the glass. If it only happens when you use the scanner, please get a lint cloth and some glass cleaner (Windex or water if nothing else is available) and wipe the entire surface of the glass for scanning. If this only happens when scanning via the charger, you will see there is a separate strip of glass on the left looking at the scan glass, and you can focus your cleaning there.

  If this does not resolve the issue please try the steps in cleaning several times, but if nothing seems to evolve, please make sure that the printer is connected directly to a wall outlet so that we know, that he has all the power it needs.

  Hope this helps, have a nice day!

• HP Officejet Pro 8500 A909a_ Scan with HP Solution Center does not work

  Hallo.

  My name is Michele.

  I can't use the solution Center HP to scan with my HP Officejet Pro 8500 A909a (I have windows 7 O.S.) because when I click on "Scan document", a white error window appears and says "necessary component is unfounded or not properly installed.". Install new software HP Photosmart". I uninstalled and again installed the software, but it does not work. Previously, he worked with XP. Recently, I updated XP with Windows 7 and I found the solution Center HP does not work. Maybe, it does not match with Win 7?

  Thank you to everyone who wants to help me

  Hi people,

  I appreciate the time you took to try to solve this problem. I was able to do more research and found a useful solution, please click on the link below to get started:

  The HP imaging device is not found... - popup error

  Please try the recommendation and let me know the results.

  Thank you

• scanning with envy 4500

  I bought a HP Envy 4500 several months ago.  No problems at all with the copy /printing.  Went to use the Scan function for the first time yesterday and get an error message that the scanner and the computer are not connected. I tried to scan the front of the printer and the HP Photosmart software and still get the same message.  Other functions still work correctly.  Help!

  I finished chatting online with someone in support of HP for more than 2 hours.  RELOADED software of printer driver.  I was scanning with HP Photosmart Studio before I bought my new printer.  Now I'm scanning with HP Scan, which is located in the HP folder on my hard drive (not sure if it's still there or if he appeared with the new download).  I can easily transfer what I have scanned scanning HP Photosmart Studio in.  HP scanning works even better than Photosmart.

  Problem solved.

• OfficeJet Pro 8600 Plus: scans with USB, Ethernet 10 Mbit/s but with 1 Gbps

  I installed my router a Netgear router from 100 Mbps to 1 Gbps router TP LINK Archer C8. I use a printer more Officejet Pro 8600 with scanner. Scanned the fin on the Netgear router, it is not scan with TP link sanner. I get an error "Scanner communication cannot be established. I changed to a USB connection and was able to scan successfully. I noticed the printer only has 10 and 100 a half and full speed duplex settings. The scanner is not compatible with a 1 Gbps puts? I uninstalled and reinstalled several times printing software.

  UPDATE : tried the HP Scan and Capture application in the Windows store. Works very well. Must be some type of problem with the native drivers scan and connections broadband.

• HP Officejet 7612: Problems scanning with Officejet 7612

  I try to scan at 600 dpi in my scaner but is not working, it say something about a connection problem.

  When I install it all first it kind a work, he said: the thing a problem conection but done analysis anyway.

  I can scan at 300 dpi, no problem, but I really need of the 600 dpi or at least 400 dpi, which is not an option.

  Anyway to fix this?

  Hello @Barberi, thank you very much for your answer.

  It looks like a problem with the drivers on your computer. Follow the instructions below to completely uninstall the current drivers and reinstall the MAC OS 10.11 drivers.

  • Click on 'Search' in the Dock.
  • In the menu bar, click OK, click Applications, and then open the HP or Hewlett-Packard.
  • If the HP uninstaller program is located in the folder, double-click it, and then follow the on-screen instructions to uninstall the software.
  • If the HP uninstaller program is not in the folder, go to the next step.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
  • In the menu bar, click OK, click go to folder, type/Library/Printers, and then click OK. The Printers folder opens.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
    Restart the Mac.
  • Right-click or Ctrl + click on the trash icon, then select Empty trash.
  • Then go to http://hp.care/2cyaSUh and download the MAC 10.11 drivers and install them on your computer.
  • So try and scan using the new scan application installed with the drivers.

  Let me know how it goes!

  See you soon

  Please click on "acceptable Solution" on the post that solves your problem to help others to find the solution. To show appreciation my help, please click "Thumbs Up icon" below!

• OfficeJet 6830: Problems scanning

  Hi, I just bought an Officejet 6830 and I have a mac. Is there anyway that scanning duplex can be activated by an Apple operating system because I was able to dig a few days and still can't find what I'm looking for.

  Hi @EPaul_K,

  Welcome to the Forums of HP Support! I see that you do want to scan double sided with your HP Officejet 6830 on the Mac running Yosemite 10.10 in operating system.

  Once you open the scanner, you will see the opportunity to put a stop to the analysis both sides of the page option:

  

  I hope this helps, I'll leave you with this useful document analysis as well: scanning with HP software full feature in OS X v10.10 Yosemite

  I hope this helps!

  Thank you

• The digitized files disappear after that scanning with HP Solution Center update

  The digitized files disappear after that scanning with HP Solution Center update

  Have a HP Officejet Pro L7590 all-in-one.  Under Vista 64-bit.

  Updated my Center of solutions for version 14.  Now when I scan something, it scans OK then when I save to file it away.  Looked on the HP site and found Update critical for this problem, however, the critical update is to version 13 and when I try to run it it tells me I need not and will not continue.

  Also: (maybe something to do with the problem) when using the / opening of the solution Center, when I goes to the buttons "ScanPicture" or "Scan a Document" and then click on "Change settings" there is nothing in the drop-down list for the ' Scan To: ' section.

  Have tried uninstalling and reinstalling several times.  Does not work.

  See you soon!

  Hello

  Two questions actually related to each other.

  Please, try the following:

  Make sure that the HP Solution Center is closed.

  Enter C:\Program Files (x 86) \HP\Digital Imaging\bin and search for the file hpqxmlul.dll .

  Move this file to a temporary folder elsewhere as your office, just to backup porpuses.

  Download and save the following file to your desktop, remove it by double-clicking, a new hpqxmlul.dll file appears on your desktop.

  Move this file in C:\Program Files (x 86) \HP\Digital Imaging\bin.

  Today the launch of the HP Solution Center and test analysis, check any changes with the sweep for list as well.

  Please let me know of any changes.

• HP OfficeJet 4650: Problems installing driver HP OfficeJet 4650

  I can not scan with my printer. I tried to install the driver HP several times. Each time it is said that it has installed successfully.

  When I add the printer to the list on printing & scanning in system preferences, it finds the printer (because it is attached to my computer via a USB cable) but in the ' using Print:' section, automatically selects the generic printer PCL. HP OfficeJet 4650 isn't in the drop-down menu to select in this section. This means that there is a problem with the driver installation?

  I tried to uninstall the software, but I can't uninstall it, suggesting that it has not been correctly installed in the first place.

  What can I do?

  Hey @HPURCELL,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with your machine of Mac OS x 10.7 printing to your 4650 e-all-in-one printer Officejet. What is happening is that the printer drivers have been installed for Mac OS x 10.8 or later. The installation program is running, but the Mac printer does not communicate. To scan, you will need to upgrade to Mac OS x 10.8 or later version.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Director does not scan on XP software, how to scan with the office Professional 2007 programs?

  HP Director does not work on XP, I contacted HP several times with no fix. When I try to run Director nothing happens. Is there a scan inclued application under XP or office Professional 2007 can I use or downloads of microsoft? Office 5505 HP all-in-one. XP pro.

  contact to the * Email removed for privacy *.

  Hi MONTEHOUSEMAN,

  You can check if you have followed these articles of HP.

  The HP Director no window open in Windows XP HP Officejet 5505 all-in-One Printer

  Scanning with HP Director in Windows XP HP Officejet 5505 All-- One Printer software in

• Of Scanner all-in-one Officejet 6500 problems

  Hello

  I have a brand new Officejet 6500 that prints, faxes and copies without fault.  It is connected wireless to two different computers.  However, for the life of me, I can't scanner at work - and the errors are the same on both computers.  No matter what I do, the scanner software opens and begins to work, but the scanner itself doesn't do anything (no noise, nothing) and eventually I get message and error that says "Scanner Error" with a bunch of steps to try to fix.  I tried ALL the steps, restart the software, reset the printer, unplug, re - connect, re-boot and even re - install the software - still nothing.  Once I even put in place via a USB cable just to make sure it wasn't a wireless issue, and is not; I had all the same mistakes.  I spent two hours on the phone with HP tech support and after changing a bunch of firewall and other security settings, still nothing.  I don't have anythign fancy; just Windows XP, Windows Firewall, McAfee Suite.  Any idea what could possibly be the cause of the errors of the parser and why there is no communication between the computer and the scanner?

  After countless hours to suck his soul troubleshooting with alleged HP 'Technical Support', at least I managed to reduce this problem down myself and find a solution that works.  I found that the problem of scanning don't occurs if the printer OR the computer is connected to the wireless network.

  The solution is to TURN the wireless RADIO and connect to your network via an ethernet cable.  Then try to scan with a computer that is connected to the network via an ethernet cable.  Note that this will NOT work if each connection - printer to the router - or computer to the router is connected wireless; It takes the two connecitons via an ethernet cable.

  This is obviously a software problem that HP does not and will never be resolved.  So, if there is no way to connect your AIO to your router with an ethernet cable (for example, if the priter is in another room), you're SOL and should probably try another printer that HP will never solve this problem.

• Problem scanning with Elements 9

  Hello

  I use PSE 9.0 on a Dell laptop running 64-bit Windows 7.  Also, I use PSE 5.0 on an old Dell desktop running Windows XP.  My scanner/printer is a HP Officejet 6500.

  On the desktop using Elements 5.0, I operate the scanner using the menu File/Import. Gives me 2 options  Can I use "Officejet 6500 TWAIN" or "Officejet 6500" WIA.  These come up as menu choices.   I can put several documents in the sheet feeder, click on scan once, and all scanner pages in PSE5

  On the laptop using PSE 9.0 I don't get these same options.  In the menu File/Import there is only 1 import via scan - "WIA Support" option when you click on this option, it takes you in a box where you can select the device you want to use (in my case - the same HP 6500).  When you click OK the menu scan happens.  The default value is always "flat", but it can be changed to "charger".  It scans very well - but the problem is that it scans only one sheet at a time, even with the document feeder selected instead of the flat option by default.  If you load 3 pages in the plug with PES 9 you must go through the scanning process 3 separate times.   With PSE 5, you click on analyze only once and it scans all documents loaded in the sheet feeder.

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  PES 9 you must first install the TWAIN plugin before you can scan. Go to C\Program Files (x 86) \Adobe\Photoshop elements 9\Optional Plug-ins\Import-Export and move the driver TWAIN Adobe Plug-ins\Import-Export.

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