HP Officejet 4630: Keeps jamming paper printer - maybe a problem of tray?

Similar Questions

• HP Officejet 4630 all-in-one printer print cancels in the workplace

  Hello
  
  I recently bought a HP Officejet 4630 all-in-one printer, and it automatically cancels the work in the middle of printing. The computer I use is a dv7 HP Envy with 64-bit Windows 8, and I print on a wireless network connection. My computer receives an error that HP Officejet 4630 series could not perform printing and the printer just says Cancel. I tried all the steps in the sections troubleshooting, both printing and network connections problems. I've uninstalled and reinstalled the software several times, I created a manual IP address and everything, but nothing seems to work. It seems also that the issue when using HP ePrint. It occurs in all sorts of programs and formats such as word, pdf and html. Unfortunately, I did not receive a USB cord, I can't see if that will fix the problem at all. I hope someone can help me with this, otherwise, it is obvious that there is a problem with the actual printer, I have had and I have to return something else.
  
  Thank you

   

   

  This is how I fixed it:

  1. Find out what IP address, is that your printer uses.
  2. Go to control panel, then click "View devices and printers."
  3. Look for your printer right click.
  4. Click on "Printer properties" and a new screen opens.
  5. Along the top, you will see some tabs. Click on the one that says "Ports".
  6. Click on 'Add Port '.
  7. Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port".  A new screen opens.
  8. Click "next".
  9. Type the IP address of your printer, and then click "next".

  Your computer should find your printer.

  Click 'Apply' and your printer should work fine.

• Officejet J6480 carriage jams when printing wirelessly via the plugin from HP printing service

  I try to print on my printer OfficeJet J6480 HP all-in-one to my Samsung Galaxy Tab 3 tablet that runs Android 4.4 Wireless using the "HP Print Service Plugin on the tablet.

  Measures already taken;

  Sucessfully downloaded/installed the Service HP Print on shelf Plugin

  Radio wireless to the printer and correctly configured to communicate with the router wirelessly activated successfully.

  Problem:

  When you try to print something from the tablet to the wireless printer, the printer is trying to perform the print operation (flow paper in the printer from paper tray, shows 'Printing' on the printer screen), but then never made a real impression and gets a 'Transport Jam' indication on the printer screen.

  When this occurs above, I opened the hood top, checked for jammed paper in the paper path (Nothing), did tension of printer many times, cycle of fact alignments cleanings and cartridge many times, changed the paper to different types of paper.

  None of these actions corrected the problem...

  I'll also add that when you perform the steps of printing with the radio wireless on off the printer and the cable connected to the printer, the printer functions normally when you print from my pc applications - no traffic jams. Also, the printer works normally when you perform a function 'copy' locally from the printer control panel - not roadways of jams.

  I thought maybe an update of the firmware to the printer could solve this problem - ideas about this being a likely solution?

  BTW - how you normally clear / would correct a cart-jam regardless of printing wirelessly or through an ethernet cable?

  If the firmware update is not a solution, any comment on what could be the cause of the problem?

  If an update is available, could you tell me how to do the upgrade and where can I download it from?

  Thanks for all your comments... Denny

  E - rog,

  Two things I wanted to first of all thank you a lot for the response to my original message concerning the problem of printing wirelessly to my printer HP J6480 of the Tablet, Samsung Galaxy Tab 3 via the Plugin of Service HP Print.

  Secondly, I wanted to aplogize for the very long delay in responding to your... I had some health problems with a family member who prevented me to try your suggestions to the problem.

  I am pleased to report that I managed to solve the problem... I am now able to print to the printer of the tablet.

  A little history on the fix...

  I tried to download and install the update of the firmware from the link you provided, while having the printer connected to the PC (Windows) computer via a USB connection, as you suggest. (It was initially connected through my home network, so I had to first uninstall, then reinstall via USB connection). When you try to install the downloaded firmware it failed, even after several attempts to re-downloading/reinstalling.

  Instead, I uninstalled the printer again, reinstalled over the home network, downloaded the update of the firmware directly from the HP site by locating the printer model, then the firmware. This time the firmware successfully installed (was able to view the progress of installation of the firmware in the display on the front panel of the printer). Make the installation of the firmware with the printer installed on the network domestic (instead fo via USB), the installation process allowed me to search for the printer on the network - it found it successfully and successfully installed the firmware.

  After this successful firmware installation and turn on the wireless radio on the printer (via the button on the front panel), I was able to print successfully from the tablet... YES!

  Needless to say, there is no carriage jam messages as before... and I did not try your other suggestions to go to the HP article on carriage jam error States/solutions.

  I am really gratefull for your response/suggestions...fixing this problem did the usefulness of my tablet to increase dramatically to have the ability to print... cudos to you for your efforts on this forum and a big "thumbs up" for your records.

  Denny

• HP Officejet 4630: I can't print MS Office 2013

  I can't print (HP Officejet 4630) of MS Office 2013, Word or Excel. Can print from sites Internet and other software (PDF). My current printer is set as the default printer.  Run the HP print and doctor possible Scan HP software updated if necessary and it s Ok. But can not print anything from Excel or Word.

  @CleberIack

  Welcome to the Community Forum of HP.

  I can offer the following:

  Several solutions have been provided over time; Reinstall Office 2013 is among the suggestions; Depending on your file system, the revision of your printing software and the general State of the universe, this could be useful.

  If a reinstallation of Office software works not - or not be attractive – then you can try using a different print driver for your printer.

  Manage the print with preview output before printing

  See the Section titled:

  • Documents Word does not print

  Please provide Bravo to the author of the Post providing the solution to the other pilot.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' Kudos on this post.

  Click on accept as Solution when my answer provides a fix or a workaround!

• HP Officejet 4630: still can't print wireless macbook pro or Ipad

  Network test page and just good HP configuration pages

  test page says no problems found and successful for wireless printer configuration

  I can not print wireless

  IPad says no printer found air

  Mackbook pro says printer is not connected

  Since this days HELP!

  Hi nissen4j ,

  Thanks for getting back to me!

  I would recommend this document:

  "Cannot find the printer ' display the error to the HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-all-in-one printer series.

  Please hold me!

• HP Officejet Pro 8500 A910: Paper HP Officejet Pro 8500 jams when printing duplex

  Get a jam when trying to duplex.  I did "turned off, pull the power cord, wait 15 seconds and reconnect"., the printer will print a recto verso and then jam again. Actually, this time he printed two duplex sheetys then stuck.

  It works well until this problem.  Can't seem to fix it.

  Paper size was not a problem.  However, after this printer started leaving the ink on printed documents more jam problem, I just dumped the printer and bought a new HP Office Jet Pro 8625. so this postoing can be liquidated.  If the new printer start blobbing or blocking, I'll look for another provider.  Until that point, I was satisfied with the HP printers.  Thanks for your reply.

• HP OfficeJet X 476-jam paper in the tray of 500 sheets

  Had some problems with paper jams in tray 500-Site attached my OfficeJet x 476. It is filled with ordinary ordinary A4 sheets (original HP ColorLok paper) and produced jams 2 or 3 per day.

  Photos of a jam

  Spoiler (Highlight to read)

  http://www.picflash.org/Viewer.php?IMG=Foto01626F5TU5.jpg
  http://www.picflash.org/Viewer.php?IMG=Foto016321WY2O.jpg
  http://www.picflash.org/Viewer.php?IMG=Foto0164BX959M.jpg

  http://www.picflash.org/Viewer.php?IMG=Foto01626F5TU5.jpghttp :// www.picflash.org/viewer.php?img=Foto016321WY2O.jpghttp :// www.picflash.org/viewer.php?img=Foto0164BX959M.jpg

  Suggestions, how can I fix?

  Called Tech Support and they sent a technician with a plateau reposition. According to the technician, the rolls were total battered. Brand new printer of business believe a paper tray is worn after only 28,000 pages.

• HP Officejet 4630: Black ink is printing half of lines

  

  This is an example of how the documents printed on my printer now. I tried to align my cartrigages three times. It seems that my color cartridge works fine, but it's my black which is not. I reinstalled them both twice and nothing has helped. What is going on?

  Type of printer - HP Officejet 430

  type of computer - HP ENVY TouchSmart 360 x

  The question seems to be an electrical connection between the printer and ink cartridge.  Try printing a test page, as shown below.  Is the black stripe large print only 1/4 or 1/2 of the height of the bars of color?  If so clean the printer and cartridge as shown in the document here contacts can help solve the problem.  Although this document was written for a series of different printers the same principle applies.

  If the procedure above does not resolve the problem, I'd say changing the black cartridge.

  Step 1: print a print quality Diagnostic report

   

• brand new in box hp officejet 4630 guard indicating a paper jam

  I tried to install a new hp officejet 4630.  It indicates a paper jam (where no paper jam exists) the machine is impeccable.  Should I return it to the store for a new. I tried everything including a power reset.

  Hi @weezer2,

  Welcome to the HP Forums!

  I noticed that your brand new out of the box HP Officejet 4630 keeps showing a paper jam. I'm sorry to hear that, but I'm happy to help you!

  Please, try the solutions in this guide, a "Paper jam" error on the HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-all-in-one printer series.

  If you have gone through this guide, and the paper jam persists, the printer must be replaced. You can go to the store or you can contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your question and have a nice day!

• HP Officejet 4630 multiple Page Print Intterupts

  Need major help here!
  
  I have a brand new 4630 HP all-in-one connected wireless to a system of exploitation of 64-bit Windows 8.1.  When I print a document (any format or software) that is several pages long, the print job stops after a couple of pages printed successfully. The page break is always half printed. I get a Windows message stating only that the document could not be printed. No error message on the printer does appear.

  I tried:

  HP Print and Scan Doctor
  Uninstalling and reinstalling the driver was last updated

  Stop and re-starting the Wi - Fi and printer

  Update my operating system

  My package of Windows Desktop Update

  Print all my documents into a single page at a time is getting old, please help.

  Hello
  Try following the steps below and check if this can help:
  -Open the HP software by clicking on the HP Officejet 4630 icon in the desktop or the Start Menu, and then click on the link to the Home Page of the printer (EWS).
  -Click on the network tab.
  -According to the model of your printer, click Network, click Network (IP) address or click IPv4 in the active network connection type.
  -Manuel IP-click and then click on suggest a manual IP address. An IP address manually, the subnet mask and default gateway shows.
  * Be sure to take note of the IP address and confirm the changes, and then close the EWS page.
  -Click the HP Officejet 4630 icon on the desktop or the Start Menu and click the utilities tab, and then click Update IP address.
  -Type the IP address that is configured manually, click on save and confirm.
  -Open the control panel and go to devices and printers.
  -Right click on the HP Officejet 4630 icon, then select printer properties.
  -Open the Ports tab.
  -Click on the button Add Port, select Standard TCP/IP and click New Port.
  -Follow the procedure by typing the IP address that is configured manually and confirm the changes.
  
  Now try printing and check if the problem solved.
  
  Kind regards
  Shlomi

• All-in-one HP Officejet 4630: need for hp 4630 OCR software

  You are looking for an OCR software for my HP Officejet 4630 all-in-One Printer/Scanner (using Windows 7 64 bit OS). Can anyone help? Any suggestions?

  Hello

  OCR is integrated in the complete functionality to your printer software.

  In the HP Officejet 4630 software, click on scan a document or Photo, then select the Scan for editable text shortcut and set the type of file to rich TEXT format.

  If such does not appear in the software, install the playback I.R.I.S software in the full software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-120038-6&cc=us&DLC=en&LC=en&OS=4158&product=5305051&sw_lang=

  Shlomi

• HP Officejet 7310xi all in one: printer keeps repeating transport jam

  My printer do not print and indicates a carriage jam and told me to open the door and a cart clear jam but there is nothing there, and there is no paper jam. I tried to unplug the machine, its restart, restrting my MAC and the message still flashes. Does anyone have any suggestions. I know this is an old printer, but I love it and want to keep it going. Thanks in advance for any ideas.

  Hello

  Please visit the link below to fix the problem

  http://support.HP.com/us-en/product/HP-OfficeJet-7300-all-in-one-printer-series/391181/model/391190/document/c00304007/

• HP Officejet 4630: nine (out of the box) HP officejet all-in-one 4630 has paper jam but no paper

  I just took my HP officejet 4630 out of the box and after that remove all tape and in plugging him in she told me there is a paper jam.  I did everything the box display them said, but still not able to print anything. Any suggestions would be welcome.

  Resume and be replaced by the store.

• HP Officejet 4630: Cannot print photos on paper 4 x 6

  I am trying to print a photo 4 x 6 and I get a message saying "HP Officejet 4630 (network) has a problem that requires your intervention.  If I put a picture on the printer to copy, it prints a copy but will not let me print a photo stored on my computer.   I selected the paper of 4 x 6 size.  Can someone tell me what I do wrong?

  Hey @dia1126,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing photos from your Windows 8 PC to your Officejet 4630 e-all-in-one printer. I can help you with this, but this error message suggests there is an error on your printer when you print. Could you please let me know if you have messages or lights on the printer after trying to print? Once I know that I will be better able to help you.

• All-in-one Officejet 5610: computer said paper jam, printer does not respond

  We had a paper jam, which we is allowed. The printer says there is no jammed paper and printed successfully a self-test.  The table of edge devices and printers said that there is a jam paper and attempts to print just to sit in the queue.  Clicked on the HP Solution Center and it says printer is ready. The printer is okay.  Only the OS seems to have a different opinion.

  Not tried them: (1) open the back door and look for debris. (2) open the Feeder and locate debris.  (3) open front (involves opening door cartridge, unplug the printer and remove the trays) and search for debris.  (4) self test printing.  (5) restart the system.  (6) unplug the printer while and leave unplugged for 60 seconds to force the delivery.  (7) repeat steps 1-4.  No SOAP.

  Have you tried what is obvious.  Turn on the computer and the printer off both.  Now, unplug the printer from the computer.  Turn on the computer and then turn the printer back on.  Now reconnect the printer to the computer.  This assumes that the printer is connected to the computer via usb.  Alternatively, you can try to plug the usb cable into a different port.