All-in-one Officejet 5610: computer said paper jam, printer does not respond

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• no lights after paper jam, printer does not

  no lights after paper jam, printer does not

  John, thank you very much, found that when the paper through the printer offline mode, I put on the line, then reconnected to electricity, and she came back.

• In windows 7 my all-in-one Officejet HP6110 constantly gives paper jam paper on first impression.

  After an order of printing the first sheet of paper is taken in two stages, the first step determined fast followed by a slow forward paper at the end of which the flashing light red starts flashing and the screen Announces "clear paper jam and press ENTER. Later print a product normally. This behavior all constantly repeats on each new print command. On my Windows XP pc, the printer behaves without problem. I think it's to do with the operating system. Any ideas how to correct this anomaly will be welcomed.

  Hello
  
  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.
  
  Good luck!

• All-in-one HP Photosmart C4150 says paper when it is not

  All-in-one HP Photosmart C4150 said paper when it is not. I reload paper and press ok and get the same answer

  In general, this is due because the rollers of the printer is dirty, or are not engage as they should. The document below should help you to solve the problem. If this does not work, you can have a sensor or other mechanism, out and need to replace the printer. Let me know what happens.

  http://goo.GL/US1fV

• All-in-one Officejet 5610: lost all ability to scan after operating system upgrade

  Hello

  First post.

  Tried to implement everything. Need for new perspective or someone just told me that the printer/scanner is not taken in charge any longer.

  Recently updated to OS 10.8.5 as well as extra memory.

  Have scanner only for the work of the company.

  The scanner just stopped working after update of HP software. I don't remember version. Nevertheless, today I removed all HD and started around, but nothing works.

  Start over means, I downloaded a new driver and the patch.

  Using a HP scanning Application. Now that the application does not appear even on the computer.

  Let's start with some basic questions and then go from there:

  Neither HP or HP scanning Application utility are now on the hard disk after you follow the instructions from HP to delete.

  What I need the original disks and to reinstall the software from it or can those be online?

  Thank you.

  Mike

  Follow-up.

  Tried this approach (see link), but the all-in-one Officejet 5610 is not listed. I suspect the printer/scanner in is no longer supported?

  THX!

  http://www.MethodShop.com/2013/12/HP-utility-install.shtml

  Second follow-up:

  I understand how to use of Apple's Image Capture application as a workaround. Not as friendly as HP Scan.

  Unless someone can tell me the HP and HP Scan utility always work in OS 10.8.5 for the 5100, I guess that will be sufficient.

  Thank you.

  Hello

  For Mountain Lion, your printer software is provided via Apple Software Update.

  Follow the steps below under "Use Apple Image Capture" to scan with the Officejet 5610 on your operating system:

  http://support.HP.com/us-en/product/HP-OfficeJet-5600-all-in-one-printer-series/441142/model/441144/document/c04788799/

  If you are having problems scanning, be sure to follow these documents to install the latest drivers from Apple Software Update:

  http://support.HP.com/us-en/product/HP-OfficeJet-5600-all-in-one-printer-series/441142/model/441144/document/c04510394/

• HP DESKJET 4645: HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

  HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

  Hello, @ghlowell,

  Thank you for the update. You can get the serial number of the printer using the HP utility on your computer. You must have the printer software installed to get the same thing.

  Try the following steps to get the serial number.

  • Go to 'Finder' - select 'Applications' - folder Select "HP" or "Hewlett Packard".
  • Now find and open the "HP utility.
  • Click on "device information. Ideally, this should give details of the printer including the serial number.

    

  Let me know if this helps. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Officejet 5610: Printer all-in-one Officejet 5610 laptop

  Until yesterday, I had the printer all-in-one HP Officejet 5610 installed on my PC (Windows 7). Now he's disappeared! When I try to install a new driver, it seems to download and install, but I'm not and it does not appear in devices and printers.

  Hi @Casona,

  Welcome to the Forums of HP Support! I see by your post that the printer does not appear the window devices and printers, even after reinstalling the software. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I would say to restore your computer to an earlier time when everything worked correctly, System Restore for Windows 7

  Please let me know the results and if there is anything else I can help you. Thank you.

• OfficeJet 100: All the lights are flashing, printer does not respond

  Sometimes when I print a document that contains multiple pages, pops up an error. During the print job, the printer stops work on the intermediate page (for example - second page), spits out the rest of the blank page and all the lights flashing. The printer does not any action, only a hard reset (disconnect battery). After that, he will normally for a same day behavior, and suddenly many, same error. Printer is mainly used through Bluetooth, but the same error occurs also in the cable.

  I checked almost everything I could, there is no paper jam, cartridges are placed correctly, battery is fully charged, also this page http://support.hp.com/us-en/document/c02643100, nothing helped. It's really annoying, when it arrives of the exhausts. How can I solve the problem? Any ideas? Thank you very much.

  He gets these events:

  69556: event_dirty_power_up

  69552: event_log_no_media_pick

  Hey @Mar_tin,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet 100 is having problems with the paper feed. I can help you with that.

  This document describes How to fix paper jams with your printer. If after completing the document, you still get paper jams, the printer will be replaced. You can contact HP support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know if this fixes the paper jams or if you have other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Cannot use my printer Officejet 4635 to the Mexico. Printer does not recognize the new cartridge.

  I moved my printer in Mexico City, HP Officejet 4635. It uses #61 cartridges. I was told that the 61 in the United States is the same as the #122 to the Mexico. However, the printer say it does not recognize the cartridge.

  Can someone give me some advice?

  Hi artist1234,

  Welcome to the HP Forums.

  Why the printer does not is because the unit is not regionalized for this part of the country.

  To get the printer to work, you will need to contact HP Total Care so that a representative from HP can regionalize the printer for you.

  If you call in North America, the number is 1-800-474-6836.  Seeing that you are in Mexico, please click here to access the information page you need.

  Thanks for your time.

  See you soon,.

• new computer with windows 8. scanner of HP all-in-one officejet 5610 worked but is now in offline mode.

  I have a new Dell with windows 8.  hp officejet 5610 all-in-one seemed fine, and I could scan and print.  Now, I can scan is no longer.  charms - settings - change the settings of Pc - peripheral watch HP Office Jet 5600 offline!

  He could have an update query of some software that I have authorized.  Maybe that's my problem?  How can I fix it?

  Thank you

  Hello

  Please download the drivers and Softeware full functionality from the following link and install it on your Dell:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132&LC=en&cc=au&DLC=en&sw_lang=&product=441125#n195

  Kind regards.

• All-in-one Officejet 5610: function Scan lost after upgrade to Yosemite

  Lost the ability to analyze after upgrade, print, and copy works. Have already done everything suggested by Double-U-di in the Mac OS 10.10 post Yosemite and HP Printer Support posted on 30/10/2014: checking for updates Apple, printer removed from the queue, add printer back, reset the printing system, removed the HP software, repair disk permissions * manually installed HP printer drivers v3.0 and added to the queue printer. No change, printing & copying ok, but the scanner does not.

  During approval of the repair disk found a number of problems related to printing and presumably repaired, had more to do with the ' should be 80, group is zero ", but others as well.

  Anyone know what I can do, short of buying a new printer? I realize, it's a dinosaur - always attached via the USB port, but she worked just beautifully before the upgrade.

  Hello @DrBucky,

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your HP Officejet 5610 all-in-One Printer to your computer Mac OS X 10.10. I would like to help you to solve this problem today. Thank you for all the troubleshooting steps you tried before reaching out for support. You have completed almost all of the recommended steps. However, the order in which the steps have been completed can cause some problems. Therefore, I will be having repeat you some of these measures to ensure that the appropriate driver is being used.

  Step 1: Reset the printing system and uninstalling the driver:

  It is crucial for the repairs we have a clean slate to work with. Therefore, I'll take you reset the printing system and Uninstall the drivers for your HP Officejet. Please click here for instructions on how to perform the reset and uninstall. Once the site opens, select the drop-down list for 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9'. Then, please follow the steps in the method 1 and method 2.

  Once steps have been taken, please proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  It is very important to perform the audit before the repair. By running the check first, questions are found. Once all questions are found the repair process will correct these problems. By repairing just without checking first, questions may be missed.

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Manually install the driver Package:

  Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 4: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Add the device:
  

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

  

  6. click Add to add the printer to the list.

  -Source

  Once your printer is properly added to, please try to scan the image. For instructions on the three supported methods of scanning without HP software please click here. The support document indicates that it is for Mac OS X 10.8 but the steps are the same for Mac OS X 10.10.

  Please let me know if a retry of the procedure described in this new order solves your problem of scan. Good luck!

• Officejet 5610: Need software for the all-in-one Officejet 5610 on Windows 7 64 bit

  We have an Officejet 5610 all-in-One that we bought when we always used Windows XP.  We bought a new computer with Windows 7 64 bit and I was wondering what are our options to acquire the appropriate software. We can order a replacement disc, if it is necessary, but wanted to know if there was another option first. What we need is the ink levels monitoring program management system, etc. We do need the other stuff. Thank you.

  Hi there @PaulD_0459 , welcome in the community

  You won't have to order a new drive to install your Officejet 5610 on your new Windows 7 system.

  You can download and run the installation from a download. Here is the direct link to that get you there and get started: HP Deskjet and Officejet full feature software and drivers

  I hope that you, helps to have a wonderful day

• all-in-one Officejet 5610: cannot scan

  I am trying to scan on my officejet 5610 all-in-one and I get an error insall for windows 8 or 8.1.  Help please.

  Hello

  Please download and run the following tool and post back all the error messages:

  http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-6/HPPSdr.exe

  Kind regards.

• All-in-one OfficeJet 5610: HP OfficeJet 5610 all-in-one driver for Windows Server 2003 standard edition

  Named for the installation of the driver for Windows Server 2003 standard edition for the printer model HP OfficeJet 5610 all-in-one.

  Hello

  The HP Officejet 5610 compatible only with client operating systems, it is incompatible with any OS Server 2003 or 2008.

  You can find the printer specs below:

  http://support.HP.com/us-en/document/c00420495

  Shlomi

• Printer all-in-one Photosmart D110: think there paper jams

  Printer all-in-one Photosmart D110: think there most of the time paper jams (the computer print or copy).  This happened for some time.  Sometimes it will print and then at other times, it will produce jam messages when there is not a jam.  I tried all the solutions of HP.

  There is a document to help walk a (real or fake) paper jam errors troubleshooting in the photosmart D110. This document can be found here.

  So I'll send more information via the Inbox of (private) messages.