HP Officejet 550 dtn network does not

the entire system has and the current was interrupted.

power & line phone & dsl were out for about 16 hours

When they returned everything was fine, but I was not able to get the printer connected on ethernet

Mac OS on a mac mini 10.7.5

Please - if you have any suggestions I'd appreciate any help until I replace the printer... Thank you billdem

Hi @billdem ,

I see that, after a power interruption, you can't connect the printer on the cable network. I wish

to help you.

Print a Configuration Page, to see if the printer has a valid IP address.

Print a Configuration Page.

You may need to power cycle the router, try another Ethernet port on the router, use another Ethernet cable, if you do not get a valid IPv4 address.

If you have a valid IP address for the printer, then try and access the Web built-in to the printer server.
Type the IP address in the address bar of your web browser. (Safari)

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click the Apple icon, and then click System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the + sign to add the driver, you may need to click the drop down menu to select the name of the printer, and then click the Add button.

Test the printer again.

Please provide detailed results if you're still having problems.

Have a great day!
Thank you.

Tags: HP Printers

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