HP Officejet 5740: Digital Fax

Similar Questions

• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• OfficeJet 8500 digital fax

  I know that I am dealing with some old technology here, but is there anyone who can tell me how I can configure the ability of digital fax to save incoming faxes as PDFs rather than TIFF?  I am facing an OfficeJet 8500 A909g Pro.  It works fine in all other respects, but I need the PDF format for a workflow I design.  Thanks in advance.

  I'm afraid not, PDF is not an option in the files of incoming fax for the specific model.

• OfficeJet PRO 8600 digital Fax

  My Officejet PRO 8600 will receive my faxes but not store them digitally plus. A PDF file is displayed in my incoming fax folder named output.pdf with 0 KB in size and does not open. Made for about 8 months to a maximum of 2 days. I have Windows 8. Help?

  Hello @StarrCann,

  Welcome to the HP Forums!

  I understand that your digital faxes do not open on your computer using the Officejet 8600. I will do my best to help you! I suggest the setting up of the digital fax on your computer again. I'll give you a document from HP on Setting Up Digital fax HP to save received faxes on your computer.

  You must delete the old folder digital fax your computer first, before proceeding with this document. Please post your results, I will be looking forward to hear from your part, have a great day!

• HP 5740: HP OfficeJet 5740 want to print and fax keeps coming back

  Brand new. Trying to get everything set up. All, but try to print a Document from my desktop computer and Fax keeps Coming Up. I have no need to Fax at all since I don't have a land line. I did my default printer. And not the Fax. So what am I doing wrong please?

  Thank you!

  Hey @aprildc,

  Welcome to the Forum from HP Support.

  I see that you have a problem with printing from the PC using your HP Officejet 5740 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

  I recommend you try the following steps:

  Remove the temporary PC files:

  • Press the Windows key + r
  • Type %temp%, and then press enter
  • Press Ctrl + a to select all files
  • Press Delete
  • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
  • Empty your trash at the end.

  Run the HP Print and Scan Doctor:

  • Click here to install and run the printing and scanning doctor. This utility is designed to detect and automatically fix common printer setup problems.

  If you still experience the guest fax after these steps I suggest you uninstall the printer and redo your printer setup.

  Uninstall your printer

  • Press the Windows key + r
  • Type of control panel and press enter
  • Click on programs and features
  • Select the driver for your printer from the list, and then click on uninstall
  • Click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem and that you liked this post, feel free to express your thanks by clicking the "Thumbs Up" icon below by clicking on "accept as Solution" (this will help others find the solution).

  Thanks for posting in the Forum from HP Support.

  Have a great day!

• HP Officejet 5740 e-all-in-one: Google voice number and Fax

  I was wondering can I use my number of Google voice for the option fax on my HP Officejet 5740 e-all-in-one series... instead of a line fixed?

  Hello

  No, you can increase your voice of

  https://support.Google.com/voice/answer/115124?hl=en

  Kind regards.

• Just save - unwritten - digital fax on OfficeJet Pro 8500 A909g

  I have the HP OfficeJet Pro 8500 A909g. I have the HP Fax in Digital Mode defined so that incoming faxes are saved on the network folder. Currently, when a fax arrives, it prints the fax and stores a PDF version of the fax in the network share. I don't want it to do both. Just save. Do not print.

  Is there a framework where we can prevent printing to save on paper (and ink)? I'd rather just browse my incoming faxes into PDF and only those that I really need to print. I like the option to turn off printing of incoming faxes and just store them on the network share.

  I did... took a while, but it's very simple, then it worked. All what you need to do is:-

  1 using the screen on the printer

  2. press on the key (top, middle of the screen)

  3. press on the basic Fax Setup

  4. digital fax

  5 fax print

  6. and finally click on off

  THEY're as simple as that. I was looking through the settings for centuries until I stumbbled on it. The hardest part about this process for me was getting through my exchange server... quite the task.

• Officejet pro 8600 digital fax problem

  Implementation has gone well, the new computer.  Met an acknowledgment of digital fax problem and somehow disabled.  Now the incoming fax print rather than stored as digital faxes.

  Help instructions are wrong.  You will need to re - turn on the digital backup function.  Help please!

  Windows 7, Lenovo thinkpad, using the USB connection.

  Hi @PennyDog1 ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  From your post, I can understand you have problems, get the set-up again digital fax.

  Here is a step by step guide to help out you! Setting up digital fax HP to save received faxes on your computer

  Let me know if it helps.

• HP Officejet Pro 8620 cannot configure digital fax to the folder

  Printer fails to implement a digital fax to the folder.  Request for username and password.  Username entered correctly, no password used.  Continuous error that appear: invalid username or password.

  Hello

  What operating system you are using?

  For Windows 7 or 8, you will need to change the sharing settings operating system.

  From the control panel go to network and sharing Center.

  Click on change advanced sharing settings and remember to Turn Off the Password protected sharing (will be listed under the current profile or section of all networks, depands on your operating system).

  Please try these and verifier check again, if not, don't forget to specify your operating system and security software installed on your PC.

  Shlomi

• Digital fax with Officejet Pro 8500 wireless

  I'm on Mac OS X 10.6.1 with the latest version of the drivers from HP, but I can't seem to understand how to enable digital fax. The device itself says that it must be configured on the computer.

  I am hesitant to install the software from the CD the HP drivers for Snow Leopard is supposed to be most recent.

  Any advice would be appreciated, thanks.

  Faxing from the Mac is not yet fully enabled on some printers in Snow Leopard.  I'm not sure of the 8500.

  Try the latest drivers for HP on the site of Apple here.  If this does not work, wait for 10.6.2 - it comes out very soon.

• Digital fax put in place in the web server integrated shows "invalid entry".

  I have an officejet Pro 8600 more than we use fax digital network folder option with.  Our installation worked fine for several months and the other day I noticed that we receive no faxes in the network folder.  I go through the installer with the built-in web server, and when I save and test I get an error of "invalid entry".  Technical support has been absolutely no help.  Hoping that someone out there has an idea that might work.  To make matters worse, when I turn off the digital fax I get is even more print faxes.  They just disappear! Any help is appreciated.

  Hello

  In Internet Explorer, open the built-in web server, click the ALT key and then click on tools on the main menu.

  Click compatibility view settings, and then click the Add button.

  Click Close, and then follow the fax to electronic-mail/network folder option.

  You can see any difference?

• HP Digital Fax to Email

  HP Officejet Pro 8600 N911n

  The fax is the installation program for an analogue line.

  Faxes sent to the machine are not forward the email that we set up. The journal said HP Digital fax does not apply.

  Is the reason why faxes are not convert e-mail due to the fact that we have an analog faxline on the machine?

  It only works if the e-mail is coming to a line of digital fax?

  Hi OTSSupport,

  Welcome to the HP Forums.

  I see that you have a problem with receiving receipt by fax to your email.

  I have found a document that helps with the Setting Up Digital fax HP to save received faxes on your computer.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks for your time.

  See you soon,.

• OfficeJet 5740: efax for officejet 5740

  How to configure the fax using efax?

  Hi @billharlan

  Welcome to the Forums of HP's Support. I see you want to learn how to set up your printer Officejet 5740 so all eFaxes that your receipt is printed.

  I presume that you have connected your printer to your wireless network or it is connected by an ethernet cable to your router so that the printer has internet access. I'm also assuming that you have already subscribed for eFax.

  To have your eFaxes printing on the printer, you must configure the ePrint printer function. Please start with the code of request to printer. You can use the e-mail address of the printer default ePrint to enter your eFax for an e-mail account to receive faxes too. If you want, you can customize the address of e-mail to HP ePrint.

• HP all-in-one 6500: B digital fax

  Use digital fax to computer for years and works fine fax saved in pdf format.   For these last days, saved faxes are called "output" and they have 0kb.  No message!

  Have deleted the fax folder, off digital fax, has started a new folder as the destination for faxes and restarted digital fax, but no change in 0kb

  Thanks for your help

  Hi @Stanley6,

  Welcome to the HP Forums!

  I understand that you can't receive digital faxes with your HP Officejet 6500 printer. I'm happy to discuss this issue for you!

  Please see this post, Re: Officejet 6500 Fax to PC - only saves the first page of fax to PC, by @VisionAiry.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope that solves your problem!

• M127FW HP: HP digital fax M127FW

  M127FW from HP has fax digital capacity similar to the HP officejet 8620 model?

  Hi @masky09,

  Welcome to the Forums of HP Support! I see that you are interested in the functionality of digital fax. You want to know if your MFP HP LaserJet Pro M127fw.

  After taking a quick glance in the specifications, it is not a supported feature. See below:

  Resolution: up to 300 x 300 dpi optical