OfficeJet PRO 8600 digital Fax

My Officejet PRO 8600 will receive my faxes but not store them digitally plus. A PDF file is displayed in my incoming fax folder named output.pdf with 0 KB in size and does not open. Made for about 8 months to a maximum of 2 days. I have Windows 8. Help?

Hello @StarrCann,

Welcome to the HP Forums!

I understand that your digital faxes do not open on your computer using the Officejet 8600. I will do my best to help you! I suggest the setting up of the digital fax on your computer again. I'll give you a document from HP on Setting Up Digital fax HP to save received faxes on your computer.

You must delete the old folder digital fax your computer first, before proceeding with this document. Please post your results, I will be looking forward to hear from your part, have a great day!

Tags: HP Printers

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