HP OfficeJet 5745:5745 scratches hard on half right side of the page.

I have this printer for some time.  No problems.  A week ago, he started badly scratches using the black cartridge on the RIGHT HALF of the page.  I run level 1, 2 and 3 own.  No change.  Bought the new cartridge.  No change.  Has raced to level 1, 2, 3 clean.  No change.  Wiped out everything I think that I have internally. No change.

Ideas?

Welcome to the community @texasjjjjj HP

I stumbled upon your post on the printing issue and wanted to answer to help with my suggestions. Please see the guide below to resolve this issue. If the error persists then please try to call the hotline to discuss replacing the printer or the rating of.

Problems of quality of printing HP ENVY 5640, 5660, 7640 and Officejet 5740, 8040 printers - fixing

Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

Contact HP:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear

Tags: HP Printers

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