HP Officejet 6500 a: cleaning of the scanner

Similar Questions

• OfficeJet 3830: dialog box for the scanner

  Just replaced an Officejet 6500 with an Officejet 3830.  The 6500 had a dialog box analysis from the top of the office, which showed levels of ink and scanner options.  The new 3830 seems not to have this.  Is there a way to get this dialog box for the the 3830?

  Hello

  Please install the software and driver from the CD that came with your printer to your computer.

  Kind regards.

• OfficeJet 6500 a Plus: clear the call history

  I would like to know how celar to the call history please. I deleted the history of fax and restored factory settings (settings > tools >) but on start-up again calls on any phone numbers history is still there.

  Hey @Appt,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the story on your Officejet 6500 a Plus e-All-in-One of compensation. I can help you with that.

  I'll send you some instructions describing how to do a factory reset on your printer. If you check your Inbox of forum you should see in a message private shortly.

  Please let me know if that clears the history. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Support for HP Officejet 6500 is stuck to the right

  My HP Officejet 6500 cartridge cradle is stuck to the right and won't spend. It also reports a paper jam, although there is no jam. I use Windows 7.

  I tried the tips in the videos of support, but it does not help.

  Please notify.

  Hello Kristen,

  Sorry for the late response - I see your message until now.

  I hope that you have already found a solution now, but in case you haven't:

  As I remember, I just searched the Web for HP authorized service providers.

  In my country (Israel), there were only 2, so it was not difficult to choose :-) and then I just called them.

  Moreover, in my case the repair cost about half the price of a new printer, a newer model, which comes with ink cartridges and arrives at your House. Because I needed the printer of emergency for commercial purposes, I chose to fix the damaged, but if I didn't need it right now, I would probably chose to order a new, rather to bother with going to the service provider with the printer, and then goes again to pick up the printer fixed.

  Hope that helps.

  Roy

• OfficeJet 6500 709n: officejet 6500 709n does not the wireless

  officejet 6500... finished 709n Setup... found and entered the network password... printer shows successful login... computer even wireless network... displays (6500) printer queue of the printer but don't print that physically connected via USB Port... when it is not plugged, in the HP utility message "unable to communicate with the device selected. He may have been arrested or otherwise cut "below,... " nor is the case... HP support is completely useless... Please help... thank you... GEO

  I'm on a laptop from MacAir running OS 10.10 Yosemite

  

  A forum support person was able to direct me to a solution...

  It happened as follows:

  I entered IP address * printer 6500 in the browser bar...

  Opens the Web page of the printer and established a wireless connection...

  Then I DELETED the printer and drivers the MacAir fax

  cue the printer and re-installed the print driver for the 6500 709n

  in the list of available drivers MacAir...

  After that, the wireless connection that could not be made

  used to set up and I was printing without the

  Connecting the USB cable ever since...

  Thanks Forum!

  * IP address of the printer was on the configuration page I

  has been able to print when connected cable OSB... If not, a

  MAC address must be in the back of the printer on a sticker...

  some of these instructions were not specifically made clear in

  General installation information and troubleshooting

  Notice... to me... good luck!

• HP officejet 6500 has more: press the button doesn't work is not on the right side

  Hi I tried to turn on my printer and it is stuck on maintenance mode and will not work my right from the touch pad is there a replacement for the touchpad or a way around the mainenance mode?

  Hello @jgrier1,

  Welcome to the forums of HP.

  I understand that your printer is stuck on maintenance mode and the touchpad is not responding.

  I would like to help.

  I'm sorry, but the display on the Officejet 6500 has more, is not a replaceable part by the user.

  Try to go through the document next to the touch screen.

  It also can you go beyond the question of maintenance mode.

  The touch screen is unresponsive

• HP officejet 6500: unable to connect the printer to my Nexus 5

  I can't locate or connect manually to my hp officejet 6500 all-in-one printer from my Nexus 5 Android phone to Marshmallow.
  Other devices (laptop, nexus 7, other phones) on my network recognize connect seamlessly.
  But since my last system update (6.0.1) the unit cannot find my printer.
  Manually enter the IP address of the printer, generates a message "unable to communicate with the printer.
  I have tried to stop and start the plugin service HP, memory and cache plugin, uninstall and reinstall the plugin wiping the cache of the clearing system. But in vain.
  Any help would be appreciated.

  Thank you
  Eran

  Hi @Aardvark1,.
  Thanks for your reply,
  I tried many things before posting, as well as turn off and restart the nexus 5 or disconnect from the network.
  I try to connect to the integrated Web server, I didn't know that it was possible to see the printer through the browser...
  But the problem is finally solved, when as one Hail Mary after resetting on all around me, I restarted the router. Since the Nexus 5 recognizes and connects to the printer without problem what so ever :-)
  Thanks for your help,
  The thread can be closed now.
  Eran

• Printer Officejet 6500 E709a wire to the router via USB

  Can I connect my Officejet 6500 E709a via the USB connection to my router 9100EM Ultraline series 3 model so that it can be seen by both of my PC, which is connected directly to the router via LAN Ethernet ports? If so, what measures are necessary? At the present time, the printer is connected via USB to a PC and the other PC cannot use the printer, unless the first PC is on.

  I gave up on the online software update from HP for the Officejet 6500 E709a and removed it. So, I just use my old CD to install the printer, this time to install it as a printer wired ethernet, which worked. Thanks for trying to help.

• Publisher cannot connect printer wireless Officejet 6500 has E710e and the laptop over the network

  I just changed my ISP and moved to British Telecom, who sent me a new router. The new service is in place and working well and I reconnected my Officejet 6500 a E710e CN557A to the wireless network. But I can't connect the printer to my laptop no matter what I try. I have uninstalled and reinstalled the printer on the laptop using the original CD and then updated to the latest drivers. I even reset the printer to default and then network related setting before attempting to connect the portable computer whose IP address of the printer without success. My laptop OS is Windows 7 32 bit and the printer is just over a year. He worked like a dream with the old wireless network.

  I have already downloaded on my laptop HP - HP Print and Scan Doctor diagnostic tools and troubleshooting network printer connection. Printing and scanning doctor can't see the printer and I followed the instructions of troubleshooting without success.

  Any help and advice would be much appreciated.

  If it is a BT Home Hub, they don't play well with HP wireless printers.

  You can try this - remove all instances of your printer in Control Panel > devices & Printers. Then:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing. Get his IP address for a network Test printed on the front of the printer.
  2. click on > start > Control Panel > devices & Printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Choose No.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• HP Officejet 6500 hangs DNS on the router

  Hello, I have an Officejet 6500 wireless printer.

  Connected wireless Netgear router/switch/point of access.

  Vai Comcast Internet. Linksys cable modem.

  Set up the 6500 and everything worked very well at least a year.  Then, our Internet connection * appeard * failure on a regular basis, i.e. nobody could get websites since a browser (more information on the * appeard * in a moment).  Reset the router & modem should solve the problem for a while, then it would happen again.  This was once a month, but he came to the point where this happens several times a day.  Comcast, I called several times, they said that there is nothing wrong on their side.  I say Internet * appeard * to fail, because I dug into the problem, it became clear that I * could * access the Internet, also a long time I used IP base10, no name.  In addition, if a name/IP were still cached in a box I could go to this site.  I checked the config of the router and all the data is correct DNS.  PING of DNS servers is OK.  Yet, the only way to solve the problem is to reboot the router.  Thinking that the problem was in the router, I bought a new.  Also bought a new cable modem.  This changes nothing :-(.

  Finally, I followed the source of the problem in the HP Officejet 6500.  By chance one day I restart the printer and DNS services, ignored, because the printer was the starter.  It is completely reproducible.  DNS works very well and turn the printer off, DNS still works well, turn on the printer, DNS fails.  EVERY TIME.  I tried this * two * wireless and wired network connection.  The same problem.  I installed the latest SW on the printer.  I installed the latest SW on the router.  I installed the latest on computer SW/drivers (although this does not appear to be part of the problem).  None of this makes no difference.

  I am at my witts end.  someone out there has a suggestion?   I started to wonder if it's a problem of HW/default.

  Thanks for any help!

  Chris

  That seems like a strange question.  I don't know how the printer would be causing this problem.

  The printer can be set to use a completely different set of DNS servers that bypasses the regular DNS routers.

  Try to set an IP and static DNS address by following step 5 of this document from HP.  The only setting I recommend the change to the document is the DNS servers.  Use the servers Google DNS (8.8.8.8 and 8.8.8.4) the printer to stop sending DNS queries to the DNS servers of the ISP.

  This should force the modem/router to handle DNS queries to the printer as standard Internet applications.  If the printer is really at fault, it should stop it.

• Use HP eprint on HP Officejet 6500 has connected to the network

  I use the e-mail address of my network printer. Send a print from my mobile, results in the printing of the first line of the attachment, then my signature. For some reason the excel table which is the attachment is not printed.

  Any idea?

  Abraham, Israel

  Hello @Ab666 ,

  Welcome to the HP forum.

  I understand that the attachment is not printing. I would like to help with this.

  Is can sometimes be an unsupported file format. These file types are supported.

  Microsoft Word

  Microsoft PowerPoint

  Text (.txt) files

  PDF

  HTML

  Images (bmp, jpg, png, gif, tiff)

  Also I had problems with the signature on my causing email issues ePrint.

  Try to take out of the email signature.

  Also, have you tried the HP ePrint App? It can give the success of mare you then simply send an email.

  I hope that was helpful. Please let me know if I can be of further assistance.

• Why my HPavillion keep crashing when I try to print using my HP Officejet 6500 has more using the USB connection?

  I tried to update the driver, but couldn't.

  Hello

  1. do you receive any error messages?

  2 have you made any changes to the computer before the show?

  3. who is the operating system installed on the computer?

  4. is this problem limited only when connecting the printer via USB?

  5. what happens when you try to update the driver?

  Run the Fixit and perform the steps mentioned in the article:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  I suggest you provide more information about the issue so that we can better help you.

  I hope this helps.

• OfficeJet 6500 Series E709A: aligning the print heads whenever the printer on

  Replaced print head cartridge-door and put new cartridges.  Now, every time I power the printer, he gets head alignment mode and print a correct page.  I press the OK button and the printer works correctly then.  It is the second replacement in two years.  Had no problems the first time.

  Don't know where you answer correctly on this problem that I reported.

  After trying all the options that have been proposed and did not get a resolution of the problem.

  I tried the only other possibility was not offered.  I bought another head of HP ink replacement

  which is where I had bought that does not.

  The new replacement of HP has solved my problem.  The printer works properly.

  I guess I get out of $70.00 for non-functional replacement, unless someone wishes to

  give me a contact who does not send back them on where

• Lose OfficeJet 6500 Wi - Fi with the new DSL modem/router

  This happened after replacing failed DSL with a NetGear N300 wireless modem/router. I was not to restore this connection through Windows 7 Control Panel settings (maybe I don't know which change it?). There is no problem with the connection to other PC - just this printer has the problem.

  Any suggestions on the cause of this problem and the actions I can take to solve it will be appreciated.

  Thank you

  KM9999

  OK, thanks for the clarification.  We will do this:

  1 restart the modem/router by pulling its plug momentarily.

  2. on the front of the printer: Setup (wrench) > network > Restore Defaults.

  3. in the same network menu, run the Wireless Setup Wizard.  Follow the instructions.

  Once the printer is connected to the network, remove and re-add the printer that I described above.

• HP Officejet 6500 E710: How to create desktop icon to launch the Scanner dialog box?

  I would like to create a desktop icon to launch the Scanner dialog box. I'm not a fan of the approach to Tile Windows.

  Under Windows, 8.1, there was a desktop icon which allow me to connect to my Officejet 6500 unit and allow the scan to computer option. Who disappeared with the upgrade of Windows 10.

  I ran the print and Scan doctor and it solved the problems. When I went to test scanning, it arises from the familiar dialog box where I could choose different settings.

  It worked perfectly. But after having closed the doctor, I could not find any place to launch the new dialogue box, outside the doctor.

  I downloaded and installed the scanning HP and Capture app. It works very well, but I rather not leaving office to launch it, or use it enough to justify the taskbar setting.

  Is it possible to create a desktop icon for the application of scanning and Capture

  or

  is there a way to create an icon to launch the dialog box scan that print and Scan Doctor uses?

  I prefer this one.

  Hello
  
  Thank you for using the HP Forums.

  Is there a way to create the shortcut to scan on your desktop. Try the following steps:

  1. open a file Explorer

  2 C: > Program Files (x 86)

  3 program Files (x 86) > HP

  4 HP > HP Officejet 6500

  5 HP Officejet 6500 > Bin

  6 bin > Scanner HP

  7. right click on the analysis of HP and "create shortcut".

  You'll get a prompt that "Windows cannot create a shortcut here.  Do you want the shortcut to be placed on the desktop instead?    Select "Yes".

  Hope that helps!