HP officejet 6500 e709n NOT connected via usb to a pc running windows xp

I have a hp officejet 6500 e709n connected via usb to a pc running windows xp.  It has stopped printing.  I tried to uninstall and reinstall the printer software.  Now, when you try to install, I get the screen of "connect your device now' which indicates that the printer is not connected.  I've tried different USB ports on the pc with the same result.  Has anyone else encountered this situation?

Uninstalled and reinstalled several times and finally got running again.  This can be closed.

Tags: HP Printers

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