HP officejet 6500 hangs on "attempts to connect...". »

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• HP Officejet 6500 a more impossible to connect to the server

  My HP Officejet 6500 a more printer was connected to my wireless network and was attached to the ePrint service; and I had an email address to send prints to my printer. But today, when I go to the ePrint, it shows that my printer is NOT connected to the SERVER!

  He invites me to go to the Setup menu option / Services Web Setup / email address Panel on the printer display. And, when I do that, it shows me: "you can connect the printer to the itenrnet through a proxy server and touch the ENTER PROXY button! I do not know what Proxy Server, he is asked? And when I get soemthing, it then asks a PORT number! Still, I don't know what is the Port! My printer is still connected to my home wireless network.

  Then I went back to HP ePrintCenter page and REMOVED my printer and then tried to ADD a printer, but, now, he asks me to "enter the printing Code.

  When I tried to enter the print code I had on the file, it says that the code was not valid; the codes are ONLY good for 24 hours, and I have to get a new printing code to return to the configuration of the printer menu steps described above!

  Looks like I'm stuck in a vicious circle.

  I would appreciate your help. Thank you.

  To correct the unable to connect to a web server error. I'd start by power cycling the router and the printer. If still we get the error that I will then try to put a static DNS server built-in web printer (EWS).

  To power cycle the router:

  1. unplug the router (most do not have a power button) and then put
  the printer off using the power button
  2. wait 30 seconds
  3 plug in the router, wait until it is completely upward and the operation.
  4 turn on printer
  5. after the printer is completely top and operational reattempt to connect to web services

  If after that, you still get the error message, I had put the static DNS. To do this:
  1 get the IP address of the printer, and then make a browser (IE, Chrome, any browser you want) and enter
  IP address of the printer in the address bar. This will bring up the SEWS
  2. search for the network titled tab and click on it
  3. then click on IPv4 in the left column, wired / wireless depend on the connection, if connected by Ethernet
  Choose wired, wireless select wireless
  4. when loading this page watch the second part entitled 'Configuration of the DNS addresses' change this radio
  Manual button and change the DNS preferred manual to 8.8.8.8 and manual to auxiliary DNS
  8.8.4.4 and then click on apply.
  5. pay particular attention the following screen which appears this message usually is a way to undo changes only
  made by clicking on the OK"" button. Avoid this by clicking another tab
  or just leave it until you close it.
  6 turn the printer of the cycle and then turn it back on
  7. once the printer is back on and retry operation, activate web
  services and reprint information page so that you can get a new code and add your printer back to ePrint Center. You will need to create a new e-mail address for the printer.

• HP Officejet 6500 hangs DNS on the router

  Hello, I have an Officejet 6500 wireless printer.

  Connected wireless Netgear router/switch/point of access.

  Vai Comcast Internet. Linksys cable modem.

  Set up the 6500 and everything worked very well at least a year.  Then, our Internet connection * appeard * failure on a regular basis, i.e. nobody could get websites since a browser (more information on the * appeard * in a moment).  Reset the router & modem should solve the problem for a while, then it would happen again.  This was once a month, but he came to the point where this happens several times a day.  Comcast, I called several times, they said that there is nothing wrong on their side.  I say Internet * appeard * to fail, because I dug into the problem, it became clear that I * could * access the Internet, also a long time I used IP base10, no name.  In addition, if a name/IP were still cached in a box I could go to this site.  I checked the config of the router and all the data is correct DNS.  PING of DNS servers is OK.  Yet, the only way to solve the problem is to reboot the router.  Thinking that the problem was in the router, I bought a new.  Also bought a new cable modem.  This changes nothing :-(.

  Finally, I followed the source of the problem in the HP Officejet 6500.  By chance one day I restart the printer and DNS services, ignored, because the printer was the starter.  It is completely reproducible.  DNS works very well and turn the printer off, DNS still works well, turn on the printer, DNS fails.  EVERY TIME.  I tried this * two * wireless and wired network connection.  The same problem.  I installed the latest SW on the printer.  I installed the latest SW on the router.  I installed the latest on computer SW/drivers (although this does not appear to be part of the problem).  None of this makes no difference.

  I am at my witts end.  someone out there has a suggestion?   I started to wonder if it's a problem of HW/default.

  Thanks for any help!

  Chris

  That seems like a strange question.  I don't know how the printer would be causing this problem.

  The printer can be set to use a completely different set of DNS servers that bypasses the regular DNS routers.

  Try to set an IP and static DNS address by following step 5 of this document from HP.  The only setting I recommend the change to the document is the DNS servers.  Use the servers Google DNS (8.8.8.8 and 8.8.8.4) the printer to stop sending DNS queries to the DNS servers of the ISP.

  This should force the modem/router to handle DNS queries to the printer as standard Internet applications.  If the printer is really at fault, it should stop it.

• HP Officejet 6500 A Plus E710n: HP connected connection

  I want to configure the printer on a Hotspot of Straighttalk. Is this possible?  Message of the printer is that it cannot connect to the network.

  Want detailed instructions, like what would be given to a newbee.

  Hello @rhousman45,

  Welcome to the HP support forums. I understand that you want to connect your Officejet 6500 has more on a Hotspot.

  This would be very similar to the printer connected to a wireless network.

  Follow these steps to connect the unit to your WLAN 802.11 wireless network.

• HP Officejet 6500 has plus: HP Officejet 6500 a more impossible to connect to the server

  My printer can detect my wireless network, but does not connect to it. Problem started with my MAC a few months ago, but he persists even with my new HP laptop.

  I thought I could have network problems, so upgrade my router (Linkys at Linkys))... still problem. Comcast upgraded my router (Linkys multifunction ARRIS) again and the problem persists.

  I tried cycling power offshore for the router and the printer.

  Even my scanner picks up signals from the printer. I don't know where's the disconnect?

  Help, please

  @mikkiglanvill

  Printer:

  HP Officejet 6500 a Plus e-All-in-One - E710n

  A few ideas

  If you have not done for awhile, you may download and install a new copy of the software full functionality.  Reference: install the full features software - printer

  If the printer is located where you can do so, you could try a wired connection to the router.

  You could try the printer of the assign a static IP address.

  Make sure that there is at least 1 meter / 3 feet between the printer and all wireless devices you want to connect.  Too much is as bad as too far away...

  Paw through all ideas / suggestions / information in the exceptional User Guide of this printer - network setup Section starting on Page 222.

  Try to use as not only a static IP address, but also a hard to connect to your ISP DNS information.

  Mount the power wireless on your receiving devices (PC)

  Help:

  Printer keeps no connection Wi - Fi

  Set the SSID printer

  Parameters to improve wireless connectivity

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet 6500 more: with the printer connection is lost

  When I want to scan from the printer screen I get the message "the connection to the computer is lost or the OCR software was not recognized by the HP scanning application. See if there is a message on your computer screen. "
  
  I don't have a message on my screen.
  
  I used HP Print and Scan of the doctor, but he has not found an error.

  When I scan from the center of Solution, it works fine.

  Who can help to solve this problem?

  Hello

  Try to uninstall the printer software (from the control panel), restart the computer, then download and run the installation again: HP Officejet full feature and driver software

  Good luck

• HP Officejet 6500 a: printer will not connect to the wireless network.

  I got this HP printer for a while and it worked fine.  Our old router is out and we had to get a new one.  Installed perfectly and printer continued to work properly.  The password for the router was ridiculous, that's why I changed it to something much more simple to remember.  Since then, my printer will not connect to wireless internet.  I have a ~ and reinstalled the printer but still have the same problem.  I thought maybe to try the former password would, but who does not work either.

  Anyone has any ideas that might help before chuck it and go and get a new one altogether?

  Thank you.

  Easy things first.  Turn off the router and the printer.  Turn on the router and wait 3 minutes.  Turn on the printer and see if it connects to your router.  Status?

  If no joy, temporarily disable all security in the router.  Now try to connect the printer to your SSID not guaranteed without password.  Status now?

  If OK, go back and add WPA2-AES with your simple password.  Status now?

• OfficeJet 6500 E709n Macbook using Cougar connection

  I have a new MacBook using 10.8.2 of the Mountain Lion, I can't connect the printer, I get an error message "searching for printer".

  Print a test wireless network in the network menu on the front of the printer.  Enter the IP address of the printer in the address bar of the web browser.  Can "see you" the printer?

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

  I really think that it is a router problem.  Especially your router lack of shoring Hello (aka mDNS).  If you can get into the router configuration and see if one of these are disabled, then activate them, that would help.

  You have another router to use as a test?

• HP Officejet 6500 wireless (CB057A) E709n

  Can the Officejet 6500 wireless to support ethernet connections and wireless at the same time?

  I have correctly configured my printer to work with a wired ethernet connection, but cannot operate wireless. I suspect that it is not possible to use both modes of network at the same time.

  Hello

  Insertion of an ethernet cable disables the wireless radio is not possible, sorry

• Configuration Wireless Officejet 6500 has

  Just purchased the Officejet 6500.  I can't connect it to my wireless network.  I have the WEP key and still a no go.  I have many more devices connected to my network without any problems.  I tried a few suggestions on these forums and nothing seems to work.  Not that it is important for my network connection, but I have several computers on my network running different operating systems (Mac, Windows7 and XP).

  Again, I have a WEP key, and when I type in the printer is not connected to my network.  Help, please.

  Thank you

  Nick

  Yes I tried and it didn't work.

  I solved my problem.

  Returned to Staples, returned my printer and got an EPSON.  Wireless configuration took less then 60 seconds.  Very disappointed with HP.  It's 2010 and these things should be a snap.  It was a nod to EPSON.  Sorry HP:

• Printer Officejet 6500 E709a wire to the router via USB

  Can I connect my Officejet 6500 E709a via the USB connection to my router 9100EM Ultraline series 3 model so that it can be seen by both of my PC, which is connected directly to the router via LAN Ethernet ports? If so, what measures are necessary? At the present time, the printer is connected via USB to a PC and the other PC cannot use the printer, unless the first PC is on.

  I gave up on the online software update from HP for the Officejet 6500 E709a and removed it. So, I just use my old CD to install the printer, this time to install it as a printer wired ethernet, which worked. Thanks for trying to help.

• Publisher cannot connect printer wireless Officejet 6500 has E710e and the laptop over the network

  I just changed my ISP and moved to British Telecom, who sent me a new router. The new service is in place and working well and I reconnected my Officejet 6500 a E710e CN557A to the wireless network. But I can't connect the printer to my laptop no matter what I try. I have uninstalled and reinstalled the printer on the laptop using the original CD and then updated to the latest drivers. I even reset the printer to default and then network related setting before attempting to connect the portable computer whose IP address of the printer without success. My laptop OS is Windows 7 32 bit and the printer is just over a year. He worked like a dream with the old wireless network.

  I have already downloaded on my laptop HP - HP Print and Scan Doctor diagnostic tools and troubleshooting network printer connection. Printing and scanning doctor can't see the printer and I followed the instructions of troubleshooting without success.

  Any help and advice would be much appreciated.

  If it is a BT Home Hub, they don't play well with HP wireless printers.

  You can try this - remove all instances of your printer in Control Panel > devices & Printers. Then:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing. Get his IP address for a network Test printed on the front of the printer.
  2. click on > start > Control Panel > devices & Printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Choose No.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• CTCE Officejet 6500 Fax Modem connection has more

  ORIGINAL MESSAGE:

  HP 6500 Officjet has more.  Time Warner Cable installed a telephone modem TWC eMTA and split the line of incoming telephone into the wall jack, while retaining the original outlet in Officejet 6500 has more connection as indicated in the manual of HP.

  However, he then disconnected the connection back to Officejet 6500 has more to the telephone base unit, even if the installation HP statement indicates the connection shall be connected directly to the telephone receiver.

  The technician then connected the TWC eMTA modem to the second part of the splitter to the wall outlet.  The phone works perfectly, but in the race a fax test fails a tone detection.

  The fax test print States to remove the splitter and connect the fax directly to the wall socket, but remove the separator is not an option, as there is no connection to the eMTA TWC telephony modem.   The manual mentions also using a digital-analog filter or converter, like the Officejet requires an analog connection.

  My understanding is that the reason for the direct connection from the HP device to the telephone receiver allows the fax listening to the phone line for a tone and a fax signal and respond to the line after 6 rings and to send a fax.

  Don't attempt to send a fax test fax test HP 'No Answer' number statements, which means that the Officejet had no dial tone.

  Suggestions for connections that operate, or what analog digital filter or converter to use, would be appreciated, like TWC has no solution.

  I thought I had solved this case myself by disconnecting all connections made by this technology TWC and followed the manual of HP.  I started with the newly installed separator and reconnected the separator to the input line of the OfficeJet and connected the output of the OfficeJet directly to the phone base unit.  To get the connection telephony TWC, I connected a second line of the second take of the splitter modem telephony TWC (the latter which is connected to the TWC cable output).  Problem solved: NO - Fax tone, a tone phone and yells, but none of the calls incoming.  To get the incoming phone calls, had to disconnect the line from the phone base unit and reconnect the unit on base of telephone modem telephony TWC by result, incoming and outgoing calls, but not the Officejet, so no fax tone.

  =================================
  I am not employed by H - P & I do not look for congratulations, fair solutions.

  Gemini02: Thanks a lot for your attempt to help.  It turns out that he didn't need an analog filter or a converter.

  'Knowledge-information technology-better than you' technology contract for Time Warner Cable didn't know what he was doing in a first step in dealing with the HP Officejet, or much else, as his only totally disconnected from the Officejet actions.

  First of all, to the phone outlet, where the incoming landline connected initially to the Officejet, he installed a useless Dispatcher and reconnected the Officejet to it (a line now dead).  The connection to the Officejet was to be performed to a modem (direct line), Time Warner phone instead.  All of the remaining connections should have been left as they were.  Instead, this tech then connected the telephone base unit Panasonic TWC telephony modem (where a live telephone connection) and the outgoing line of Officejet to the second connection on the split bar newly installed (a deadline) and therefore no dial don't tone for the Officejet.

  As I had no idea about the operation of the outlet now amended, there had me time again unplug everything and realize that the incoming connection was not this splitter connected outlet and , but in fact the modem telephony. TWC

  Connected the Officejet directly to the modem telephony TWC, culminating in the Officejet tone.   The outgoing line the Officjet directly linking to the Panasonic phone plant, leading to the tone at the telephone base unit.  Sent a fax requesting a return fax, resulting in 4 traffic lights and answering machine pickup, and after 6 rings, received a fax.  The splitter is unplugged from the wall dead and thrown in the trash.  The problem is finally solved.

  Thanks again for all the responses.

• How to connect to the HP Officejet 6500 wireless printer

  I recently bought the printer portable officejet 6500 from costco. Initially, I have it connected via a USB port on my laptop and follow the instructions in the CD. I also activated the wireless to the printer. Now, I'm trying to connect to the printer from my office laptop. I have not installed anything on my office laptop. I went into Control Panel, printers and tried to add this printer. I'm assuming that, given that the printer is already selected for the wireless, I thought that I'll be able to see that when I add a printer. When I tried to add the printer its asking me a URL. I tried to get the printer Network Setup page portable officejet 6500, but the URL does not work. I need to install the CD that came with the printer portable officejet 6500 on my offcelaptop to make it work? Any help would be appreciated.

  Thank you

  @hanleyn, I'd be happy to help you with this problem.

  You will need to go to your settings of the printer.

  1. Select network settings.

  2. Select the wireless configuration wizard

  After perform you these steps, you need to get on the computer and to update the IP address. (It would occur on the printer on the Network Configuration Page).

  Then go to the computer.

  1. click on Start Menu

  2. Select all programs

  3 select the HP folder

  4. Select the name of the computer

  5. click on the IP ADDRESS UPDATE or wireless configuration.

  6. put the new ip address in the place.

• OfficeJet Pro 6830 hangs when it is connected to the network

  I just pick up a Pro OfficeJet 6830. I installed the ink cartridges and it seems to be able to print copies and test pages, but I can't seem to connect to my network. Here is what I tried:

  Using the Wireless Setup Wizard

  I selected my network in the list and entered my WPA key. It says it tries to connect, then the following occurs:

  1 briefly press (for less than one second), a screen will appear showing that it has successfully connected to the network.

  2. Press briefly (for less than a second) the screen flashes blue with an icon of 'power' and 'B8B2A4F8' text (which I assume is an error code).

  3. the screen display changes to "printer error: there is a problem with the printer.» "Turn the printer off, then on.

  4. after restarting the printer, he complains that he has not been arrested properly.

  Any other attempt to connect gives the same results.

  Ethernet connection

  If I turn on the printer when connected via Ethernet cable to my network, after about 10 seconds it crashes as described above (steps 2 and 3) without doing me anything at all.

  I also tried a "Hard Reset" (i.e. unplug the printer for 60 seconds, and then it turning it back on again). This made no difference whatsoever.

  I managed to get it to connect to a WiFi hotspot on my laptop (and I checked the firmware updates, but unfortunately there is none available), it seems that there is something of my network that do not have the printer. I have no idea what this could be, however. Someone at - it ideas?

  It solved!

  I spent a bit of time on the phone with HP tech support and the guy could not actually solve the problem for me but it helped prove that the hardware network printer works OK. I could connect the printer directly to my PC via Ethernet, then ping and access the built-in web server.

  It occurred to me that perhaps the problem was related to DHCP, because the printer broke immediately after the connection to the network. My router is an Asus RT-N66u with custom firmware (version Asuswrt-Merlin 376.48_3) and I could see the router newspaper that he was sending a DHCP acknowledgement to the printer just before he died.

  So, here is what I did to solve the problem:

  1 turn off the DHCP server on the router.

  2. on the printer, operated the network icon on the homescreen (at the Middle bottom) wireless.

  3 typed down "gear" icon to the left (settings).

  4 typed "wireless settings".

  5 typed "Assistant wireless configuration".

  6 selected my wireless network and entered the WPA key. This time, no crash, but he did not get an IP address assigned (obviously).

  7. back in 'Wireless Settings', I typed in 'advanced settings '.

  8 typed 'IP Settings'.

  9. tapped "manual (static).

  10. enter in the details for my network - yours will probably be different, but I entered in what follows:

  IP address: 192.168.002.201 (I chose this because it is outside the range of addresses, the router for DHCP problems).

  Subnet mask: 255.255.255.0

  Default gateway: 192.168.002.001

  DNS address: 192.168.002.001

  11 hit 'apply '.

  12 re-enabled the DHCP server on my router.

  And now it works!