HP Officejet J4540 - ink cartridge problem

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• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• Printer Photosmart D7560: message 'ink cartridge problem '.

  I received an alert of yellow ink.  I replaced the cartridge CORRECTLY, closed the access door and I had the 'ink cartridge problem' indicating the cartridge seems to be missing or damaged.    The cartridge is new and I reinstalled it 5 times already.  I unplugged the power cord - both ends.  I turned the machine and then turn it on again.  YET I still get the 1) 'ink cartridge problem', 2) the warning of ink and finally 3) the printer does not print.  Can someone help me?

  The document here can help solve the cartridge error message on your Photosmart D7560 printer.  If the steps in the first three steps do not resolve the problem, you will probably need to replace the cartridge.  In this case, see here for cartridge guaranteed, assuming it's a HP cartridge.

• 'Ink cartridge problem' with model C309g

  I inserted a new black ink to the my Photosmart C309g. I want to only use black instead of having to buy the colors as well. When I put in the dark, the screen comes up with 'ink cartridge problem", saying that the following cartridges (all color and black in the photo) are missing or damaged. Is any way to get the printer to work with the black only? I can't make it past the 'problem' screen and it will not bypass it with me I'm trying to print something in black and white.

  Thank you in advance for your help!

  @khuransh, you will need to replace the color cartridges until you are able to print again. The printer will not work without the color cartridges if you try to print in black. Color cartridges mixed with black to form a true black color. So when the colors are missing, the black will not work.

  @creditcard, the same applies, if the cartridge of yellow that came out, the black will not work because she needed some than yellow to form a black.

• HP Officejet 4630: Hp Officejet ' ink cartridge problem: the following ink cartridge must be replaced '

  We've had this printer for several years and she did beautifully until I bought a new ink colored and installed and all of a sudden, he said that there was a lack of ink cartridge. Then I went out and bought black ink (because it is low in any case) and installed it but this message kept popping up 'the following ink cartridges need to be replaced' (for color) even if she had new ink cartridges. But all trying to find a solution, I discovered the functions of the good printer without going through a color cartridge inside, but as soon as I put the color cartridge inside the same error message appears on the color ink. I tried to clean it up and unplug it and clean the cartridges. IM wondering if my last choice is to bring in the printer if it looked

  Good evening
  It was in fact unfortunately useless that I did all these steps twice I even bought the new ink color for this printer and the problem persists. I hope I can find a solution quickly!

• OfficeJet 5740 [redacted] s/n: ink cartridge problem 5740

  My 5740 is less than 6 months old. I inserted a new black cartridge 901 and a new tricolor cartridge 901 and a few printed pages.

  I now am getting an error for ink problems cartridge to remove and then reinstall, first black and now both cartridges. I reinstalled them several times and have restarted the printer twice.

  What can we do? This printer has worked quite well up to this point. Thank you.

  Hello @Mikegaand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with the cartridge. I would like to help!

  I recommend you start by removing the ink cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also say to following the steps found in this document:

  A 'lack of cartridges' or 'Problem of ink cartridges' Message is displayed on the control panel

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.

  Thanks for posting on the HP Forums!

• HP OFFICEJET series 4620. Ink cartridge problem

  Buy this printer yesterday.  Followed the instructions re insert the cartridges.  Installed the software.  Keeps saying: install cartridges and I can't go out re ink cartridges - insert operations for the cartridges being too far over to the right.  I have #m at a loss what to know.  I have it turned off and on again, but the problem persists.

  Thank you

  Hi Sheilaoc,

  I understand the printer refuses the cartridges and the transport is stuck on the right side. I want to help you solve this problem, so you can start enjoying your new printer.

  I suggest that first you open the door of ink, leave the printer and unplug the power cable. Is the power cord unplugged, you can now move the carriage to the Center and remove the cartridges. Once the cartridges are removed, close the access door and plug the printer back. The printer will now start again and it will prompt you to install the cartridges. If this does not resolve the problem, use the following document for additional solutions. A "cartridge problem," "ink cartridge failure," or "Incompatible cartridge" Error Message is displayed on the control panel.

  Just in case the problem persists, call HP for your warranty options.  The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  I hope this helps.

• Re: 5740 ink cartridge problem

  Same problem with HP Officejet 5742 using ink instant. Error for the last 5 days. No new HP cartridges and yet if I bought a new one and installed. This works. Pretty upset that the ink cartridges HP Instant service seems don't have not one) detect a problem b) to correct it. What's the point?

  Hi Spuggie,

  I'm sorry you have been having problems with your HP Officejet 5742 and instant ink cartridges.

  I don't know why your new HP cartridges are not arrive when you need them.

  For your questions, I recommend communicate you directly with ink HP now and see what they can do for you.

  https://instantink.hpconnected.com/us/en?jumpID=in_r11549_hpsupport_ii2_consumerinstantink_071014

  At the top of the page, you will find a number to call instant contact with ink.

  Explain your situation and see what they can do to help fix the problem!
  Jean

• Why is there ink in my Officejet 7310 ink cartridges?

  After that the error message indicating that the transport was stuck on my Officejet 7310, a colleague moved to transport and discovered masses of black ink in the well under the ink cartridges. A lot of black ink * beep * has been dug with a Q-Tip, who solved the problem of paper jam carriage. Much ink remains in the cartridge. Where it comes from and how to safely clean? Is a normal buildup? How can't we accumulate more ink? Thank you for your suggestions.

  Here a link to a document that shows how clean and maintain different areas and parts of the printer such as the capping station.  He will be given instructions on how to go about cleaning the machine and what materials to use. It is advisable to use on the machine lint free rags.

  Some excessive accumulation of time is normal because the ink can be "fall back" on the printing process.  It is recommended that a cleaning is done every six months, if this is the first cleaning, there might be more to accumulate in the printer that could be expected. I hope this helps.

• Y at - it a region code for the Officejet HP ink cartridges?

  I plan a trip in North America and would like to take my printer HP Officejet 5610 AIO. I would like to know if the ink cartridges purchased it will work on my printer bought in Singapore.

  Thank you.

  Singapore and the United States, the Canada and the Mexico are all in Zone 1 of the four areas in the strategy of regionalisation of HP, so he would not have a problem.  See the table at the bottom of this page for registration for other countries.

• HP Officejet Pro 8610: HP Officejet Pro 8610 - cartridge problem

  My HP Officejet Pro 8610 has a "Problem of cartridge" error on the display screen. I tried all the troubleshooting steps and it will not erase. I replaced the ink with new genuine HP ink which is the expiration date and I contacted HP. They sent me a new print head and new ink to installation as well. This has not fixed the problem. Help, please!

  Hi @JLovin,

  Welcome to the HP Forums!

  I noticed that you get an error "Cartridge problem" with your HP Officejet Pro 8610. And I'm happy to see it for you!

  Check that all the steps in this guide, a "lack of cartridge" or "not compatible ink cartridges" Error Message, have been completed. If these steps do not resolve your problem, and you have already tried new ink cartridges and print head. Then the printer will need to be repaired / replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Ink cartridge problems

  I have a HP Officejet 4500 wireless printer. It gives me the msg that I have 'Print Cartridge Problems'

  I changed both cartridges for those never used and still have the same problem of msg.  Until today it works fine. I knew that both cartridges were very low on ink but changing the two had nothing. I don't know what to do.

  I would be grateful for any suggestions.

  Thank you
  Alex

  Hey Alex

  He gives the msg for the two cartridges, or does not specify black or tricolour flag? Have you tried cleaning the contacts on the carriage of the printer? You use genuine HP cartridges?

  Thank you

  Ciara

  http://support.HP.com/us-en/document/c01953073

• Ink cartridge problem (three colors)

  Our HP Officejet J4680 seems to quickly browse the printer cartridges.  Today, the exclamation mark beside the display screen flashes yellow and the display shows the message - problem of cartridge-print (HABs) of the suggestions?

  Hi craigeaton,

  You replace the cartridges as soon as levels become weak? Your type of printer can continue to print with until there is so little ink printing will disappear to nothing. So, as long as the print is OK, you don't really replace the low ink cartridges. Using the draft if possible mode also helps.

  Of course, there is a problem with the Tricolor cartridge. You can use the steps listed in the link below to try to get it working again.

  http://support.HP.com/us-en/document/c01818839

• HP OfficeJet 4650: Ink cartridges HP Instant

  Hello

  I recently bought this printer to take with me to the University. I've set up ink cartridges HP instant around September 16, for a while, I was unable to connect my printer to the internet, so I brought a home router. My laptop, printer and telephone are all connected to the same wi - fi and they will print stop no problem but when I go my instantaneous count of ink HP he always tells me that the printer is offline and cannot update to tell me how many page I used. I don't understand why it won't refresh and says that it is offline when it allows to print from my laptop and wireless phone. I wonder if you can give me advice.

  Thanks Grace

  At least two times a month should work.  Please mark my post as solution accepted while others can find it.