OfficeJet 5740 [redacted] s/n: ink cartridge problem 5740

Similar Questions

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• Printer Photosmart D7560: message 'ink cartridge problem '.

  I received an alert of yellow ink.  I replaced the cartridge CORRECTLY, closed the access door and I had the 'ink cartridge problem' indicating the cartridge seems to be missing or damaged.    The cartridge is new and I reinstalled it 5 times already.  I unplugged the power cord - both ends.  I turned the machine and then turn it on again.  YET I still get the 1) 'ink cartridge problem', 2) the warning of ink and finally 3) the printer does not print.  Can someone help me?

  The document here can help solve the cartridge error message on your Photosmart D7560 printer.  If the steps in the first three steps do not resolve the problem, you will probably need to replace the cartridge.  In this case, see here for cartridge guaranteed, assuming it's a HP cartridge.

• 'Ink cartridge problem' with model C309g

  I inserted a new black ink to the my Photosmart C309g. I want to only use black instead of having to buy the colors as well. When I put in the dark, the screen comes up with 'ink cartridge problem", saying that the following cartridges (all color and black in the photo) are missing or damaged. Is any way to get the printer to work with the black only? I can't make it past the 'problem' screen and it will not bypass it with me I'm trying to print something in black and white.

  Thank you in advance for your help!

  @khuransh, you will need to replace the color cartridges until you are able to print again. The printer will not work without the color cartridges if you try to print in black. Color cartridges mixed with black to form a true black color. So when the colors are missing, the black will not work.

  @creditcard, the same applies, if the cartridge of yellow that came out, the black will not work because she needed some than yellow to form a black.

• Re: 5740 ink cartridge problem

  Same problem with HP Officejet 5742 using ink instant. Error for the last 5 days. No new HP cartridges and yet if I bought a new one and installed. This works. Pretty upset that the ink cartridges HP Instant service seems don't have not one) detect a problem b) to correct it. What's the point?

  Hi Spuggie,

  I'm sorry you have been having problems with your HP Officejet 5742 and instant ink cartridges.

  I don't know why your new HP cartridges are not arrive when you need them.

  For your questions, I recommend communicate you directly with ink HP now and see what they can do for you.

  https://instantink.hpconnected.com/us/en?jumpID=in_r11549_hpsupport_ii2_consumerinstantink_071014

  At the top of the page, you will find a number to call instant contact with ink.

  Explain your situation and see what they can do to help fix the problem!
  Jean

• HP Officejet 4630: Hp Officejet ' ink cartridge problem: the following ink cartridge must be replaced '

  We've had this printer for several years and she did beautifully until I bought a new ink colored and installed and all of a sudden, he said that there was a lack of ink cartridge. Then I went out and bought black ink (because it is low in any case) and installed it but this message kept popping up 'the following ink cartridges need to be replaced' (for color) even if she had new ink cartridges. But all trying to find a solution, I discovered the functions of the good printer without going through a color cartridge inside, but as soon as I put the color cartridge inside the same error message appears on the color ink. I tried to clean it up and unplug it and clean the cartridges. IM wondering if my last choice is to bring in the printer if it looked

  Good evening
  It was in fact unfortunately useless that I did all these steps twice I even bought the new ink color for this printer and the problem persists. I hope I can find a solution quickly!

• HP OFFICEJET series 4620. Ink cartridge problem

  Buy this printer yesterday.  Followed the instructions re insert the cartridges.  Installed the software.  Keeps saying: install cartridges and I can't go out re ink cartridges - insert operations for the cartridges being too far over to the right.  I have #m at a loss what to know.  I have it turned off and on again, but the problem persists.

  Thank you

  Hi Sheilaoc,

  I understand the printer refuses the cartridges and the transport is stuck on the right side. I want to help you solve this problem, so you can start enjoying your new printer.

  I suggest that first you open the door of ink, leave the printer and unplug the power cable. Is the power cord unplugged, you can now move the carriage to the Center and remove the cartridges. Once the cartridges are removed, close the access door and plug the printer back. The printer will now start again and it will prompt you to install the cartridges. If this does not resolve the problem, use the following document for additional solutions. A "cartridge problem," "ink cartridge failure," or "Incompatible cartridge" Error Message is displayed on the control panel.

  Just in case the problem persists, call HP for your warranty options.  The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  I hope this helps.

• HP Officejet J4540 - ink cartridge problem

  I was printing when all of a sudden my print out fuzzy and a message came "cartridge problem - (black) refer to the documentation for the device for troubleshooting of printing.  I lost my documentation for this printer, so went through all positions.  I thought I had fixed (with one of the posted solutions) However, when I went to print again this morning, the page was all blurred again and the same message came.  I tried to repeat the solution, I changed the cartridges, and always the printer is showing the same message.  I'm terribly need my printer, because I have a home business and print all my shipping labels every day using this printer. Can I just go out and buy a new printer or is there hope for this one. It is not even a year yet.
  Thanks for any help that anyone can give!

  Here is a link that addresses the mistakes of rejection of cartridge for your printer model. It will give troubleshooting steps to try to try to resolve the problem you are experiencing.

  Here is another link to a document that addresses printing blurred, faded and blurred out which will give you a few extra steps to take are not in that first link, you can try to solve the problem that goes beyond the search for the material. I hope this helps.

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• Ink cartridge problems

  I have a HP Officejet 4500 wireless printer. It gives me the msg that I have 'Print Cartridge Problems'

  I changed both cartridges for those never used and still have the same problem of msg.  Until today it works fine. I knew that both cartridges were very low on ink but changing the two had nothing. I don't know what to do.

  I would be grateful for any suggestions.

  Thank you
  Alex

  Hey Alex

  He gives the msg for the two cartridges, or does not specify black or tricolour flag? Have you tried cleaning the contacts on the carriage of the printer? You use genuine HP cartridges?

  Thank you

  Ciara

  http://support.HP.com/us-en/document/c01953073

• Ink cartridge problem (three colors)

  Our HP Officejet J4680 seems to quickly browse the printer cartridges.  Today, the exclamation mark beside the display screen flashes yellow and the display shows the message - problem of cartridge-print (HABs) of the suggestions?

  Hi craigeaton,

  You replace the cartridges as soon as levels become weak? Your type of printer can continue to print with until there is so little ink printing will disappear to nothing. So, as long as the print is OK, you don't really replace the low ink cartridges. Using the draft if possible mode also helps.

  Of course, there is a problem with the Tricolor cartridge. You can use the steps listed in the link below to try to get it working again.

  http://support.HP.com/us-en/document/c01818839

• OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full

  I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.

  My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.

  I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)

  I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.

  Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.

  

  Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.

  If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.

  Please see a screenshot below

  

  Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)

  Thank you.

  Welcome to the HP Forums

  @BlackMiracle,

  I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
  
  I hope this helps!

  Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
  
  All the best,
  
  Contact HP:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Officejet Pro K5400: Replaced an ink cartridge, but it still considers that it must be replaced!

  Very recently, I replaced my yellow ink cartridge and it worked fine for a few days, but now the printer tells me that he should be replaced, even though I replaced it a few weeks ago! It's never happened before.

  I can't find any online solution that worked... any suggestions?

  Thank you!!!

  Hello efieg,.

  Thank you very much for your answer! I have found a document of troubleshooting for you I'll post for you below. Maybe reset the printer and clean the contacts can solve this problem.

  I hope this helps, let me know how it turns out, and if you are still experiencing a problem with your reading yellow cartridge incorrectly.

  Cartridge issues

  Good luck!

• HP Envy 4500: Instant ink cartridge problem

  I just registered to instant ink HP.

  All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

  I turned on at the time of the printer and the message on the screen says:

  

  I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

  Instant ink cartridges are installed:

   

  After sending an e-mail to HP ink I asked a new cartridge.

  What is likely to happen or is there anything else I can do?

  Any help would be appreciated.

  Hi @scifijunky73

  Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

  My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

  Please let me know if you are unable to contact the team of instant ink.